The Senior Operations Manager is responsible for driving the highest level of safety, quality and customer satisfaction. This position will oversee day-to-day operations, quality and safety functions. The manager will align key performance indicators to business and customer goals. The manager will partner with the General Manager, ASRaymond, to align operational strategy to the overall business strategy. The Senior Operations Manager will lead cost-reduction and continuous improvement initiatives to improve quality, reduce costs and improve overall efficiency of the Maumee site. The role requires strong leadership, communication, and problem-solving skills. If you are a self-motivated, career-minded individual seeking an exciting growth opportunity, please submit your name for further consideration.

Key Responsibilities

Operational Strategy & Execution

• Develop and implement operational policies, procedures and systems that align with long-term company objectives
• Develop operational roadmaps for the ASRaymond business including capital investments, IT projects, and product line make vs buy decisions
• Identify inefficiencies in workflows and logistics, and implement continuous improvement frameworks
• Lead for cost-out initiatives and operational efficiency projects

Execution & Delivery

• Lead cross functional teams to deliver safety, quality, and financial results to meet yearly budgets.
• Establish operational excellence (OTD, customer response time, quality and return processes etc.).
• Improve customer satisfaction through improved on-time delivery, quality and communication with strategic customers.
• Coach and manage the operations, safety, continuous improvement and quality teams, fostering a high-performance culture

Cash Management

• Manage and control annual operational budgets, including labor, outside services, and MRO spend.
• Plan and control Capex spend and timing, aligning with business goals and annual budget
• Reduce Working Capital through collaboration with the supply chain team to reduce inventory and improve quality to aid in reduction past due A/R

Risk & Issue Management

• Identify potential risks and develop mitigation strategies to meet annual budget and long-term investment model
• Ensure the site complies with all local, state, and federal labor, environmental, and industry-specific regulations.
• Track issues and escalate when necessary
• Change management of process, tools and teams

Skills & Qualifications:

• Analytical and problem-solving mindset
• Strong organizational and time-management skills
• Excellent communication and interpersonal abilities
• Ability to lead teams and influence team behavior
• Analytical and problem-solving mindset

Education:

• Bachelor's degree in business, engineering, or related field
• Minimum of 10 years of operational leadership
• Global business management experience

Physical Demands:

The characteristics listed below are representative of the physical demands required by an individual to successfully perform the essential duties of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.

• While performing the duties of this job, the employee is regularly required to stand, walk, and sit; use hands and fingers to handle paperwork, boxes, files, cabinets, or feel; and reach with hands and arms.
• The employee is frequently required to talk and/or hear.
• Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

Work Environment:

• The characteristics listed below are representative of the work environment typically encountered by an individual while performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
• While performing the duties of this job, the employee has exposure to a normal office environment.

NOTE: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all-inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.