TikTok

Senior Merchandise Operation Manager (Multiple Positions)

TikTok$102K — $159K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree or foreign equivalent in relevant field plus 1 year experience, or Bachelor's degree plus 3 years experience.
  • Experience in project management with cross-functional team collaboration.
  • Proficient in market and competitor research for product development.
  • Skilled in developing marketing growth strategies and go-to-market plans.
  • Experienced in defining KPIs and using project management methodologies like OKRs.
  • Proficient in data analysis tools including Excel, Tableau, SQL, Python or R.

Responsibilities

  • Develop and implement a merchandise operation strategy aligned with business objectives.
  • Conduct daily data analysis to evaluate product supply quality.
  • Utilize data insights to create GTM strategies for high-quality products.
  • Establish data-driven management methods and standard operating procedures.
  • Collaborate with teams to enhance communication and data tracking for initiatives.
  • Create recommendations to educate stakeholders on product acquisition.
  • Mentor and guide junior team members in their professional development.

Benefits

  • Medical, dental, and vision insurance from day one.
  • 401(k) savings plan with company match.
  • Paid parental leave and disability coverage.
  • Life insurance and wellbeing benefits.
  • 10 paid holidays and 10 paid sick days yearly.
  • 17 days of Paid Personal Time with increasing accruals over tenure.
Full Job Description
Responsibilities Responsibilities Drive the development and implementation of a merchandise operation strategy to meet business objectives by leveraging category product and industry knowledge. Conduct daily data analysis to assess the quality of product supply and traffic. Gather and apply data-derived business insights to develop go-to-market (GTM) strategies and materials to support the recruitment and growth of high-quality products, incubate hero products, and contribute to incremental Gross Merchandise Value (GMV). Establish data-driven business management methods and develop SOPs. Collaborate with various teams to build communication, coordination, and data tracking mechanisms to measure the effectiveness of initiatives. Develop recommendations to educate stakeholders about the platform and to drive product acquisition. Mentor junior-level team members. Qualifications Qualifications Must have a Master's degree or foreign equivalent degree in Data Science, Management, Business Administration, Finance, Marketing, Analytics (any), or a related field, and 1 year of related work experience; OR a Bachelor's degree or foreign equivalent degree in Data Science, Management, Business Administration, Finance, Marketing, Analytics (any), or a related field, and 3 years of related work experience. Of the required experience, must have 1 year of experience in each of the following: Project management, including collaborating with cross-functional teams to design, develop, and implement data-driven business strategies; Performing market and competitor research to determine customer needs and pain points to identify gaps and market opportunities to build new products; Providing marketing growth strategy, including developing all-channel go-to-market plan and analyzing opportunity size for company's products or product features; Designing, maintaining, and managing product roadmaps across stakeholders including defining KPIs (Key Performance Indicators) and success metrics using OKRs (Objectives and Key Results); and Using Excel, Tableau, Adobe Analytics, Looker, SQL, Python, or R to derive data relationships, insights and monitor KPIs. Travel Requirement: Domestic travel required up to 10%. Employer: TT Commerce & Global Services LLC Type: Full time, 40 hours/week Location: Bellevue, WA Salary Range: $102600 - $159600 per year To Apply, click the apply button below. Contact [redacted] if you have difficulty submitting resume through the website. Job Information [For Pay Transparency]Compensation Description (Annually) The base salary range for this position in the selected city is $102600 - $159600 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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