Senior Member of Technical Staff, Developer Experience

Harper Group

$176K — $253K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-6 years of software engineering experience
  • Experience with developer platform or CI/CD and build infrastructure
  • Integrated a production eval framework into CI
  • Strong written communication skills
  • Located in San Francisco or willing to relocate

Responsibilities

  • Cut CI build times through monorepo tuning and remote caching
  • Own the reliability of the development environment
  • Quarantine flaky tests for detection and isolation
  • Wire the eval stack into CI with pre-merge gates
  • Ship PR preflight automation for code quality assurance
  • Build internal developer platform components like service templates and CLI commands

Benefits

  • Health, dental, and vision insurance
  • Commuter benefits
  • Team meals and snacks
Full Job Description
The Problem

36 million businesses in America need insurance. 77% are underinsured. 40% have no coverage at all. We're building 90%+ AI-led commercial insurance distribution. ~1,000 new customers/month, 100x growth in a year, scaling toward Series B.

Our engineers and our coding agents both ship 5-10x faster than they did a year ago. Without rails - fast builds, reliable dev environments, merge queues, eval frameworks that catch regressions - that velocity quietly converts into rework, hotfixes, and weekend pages.

Engineers ship at the speed of the slowest part of the inner loop. Make the inner loop fast and trustworthy.

The Thesis

The fastest teams are not fast because they tolerate chaos. They are fast because the path from idea to production is short, trusted, and boring in the best way. At Harper, that path has to work for humans and coding agents.

You will build the loop engineers live inside every day: dev environments that boot, tests people trust, CI that gives signal, PR preflight that catches risk, and tooling that makes the right pattern easier than the wrong one.

The Role

Harper operates like a factory with a series of modules spanning the full lifecycle from intake through renewals. Across them we run a stack of internal AI systems covering operator guidance, the operational backbone that matches risks to underwriters, autonomous communications, and voice AI for customer interactions.

You'll work alongside the engineer setting the developer-experience direction to keep the inner-loop + outer-loop stack fast and reliable for every product engineer at Harper.

What You'll Do

  • Cut CI build times - Monorepo tuning, incremental builds, remote caching. Target: CI
  • Own dev environment reliability - Local/staging/CI parity. Boot a working env in
  • Quarantine flaky tests - Detection, isolation, dashboard. Flaky tests get fixed or quarantined, never silently retried.
  • Wire the eval stack into CI - Pre-merge gates • offline experiments • production trace monitoring
  • Ship PR preflight automation - The robot summary every PR opens with: services touched, tests run, missing tests, migrations, critical-path warnings
  • Build internal developer-platform pieces - Service templates, scaffold generators, doc indexers, internal CLI commands


You Might Be a Fit If...

  • You've shipped developer tooling / CI / build infra that other engineers actually adopted at a high-growth company
  • You can name a CI time you cut and the technique you used
  • You've worked with at least one monorepo build system at depth
  • You've integrated an eval framework into a real CI pipeline
  • You write code with AI daily and have opinions on rules files, repo-level agent guidance
  • You're 3-6 years into your career


Requirements

  • 3-6 years software engineering experience
  • Developer platform / CI/CD / build infra / dev-environment experience
  • Production eval-framework integration into CI (at least one)
  • Strong written communication
  • Based in San Francisco or willing to relocate


Nice to Have

  • Built devcontainers or comparable cloud dev environments
  • Custom lint-rule authoring
  • Open-source contribution to a developer-tools project


Compensation

  • OTE: $176,000-$253,000 cash compensation (base salary + target performance bonus)
  • Equity: competitive equity, so you share in the company you are helping build
  • Location: San Francisco, in-office


Benefits

  • Health, dental, and vision insurance
  • Commuter benefits
  • Team meals and snacks


The Process

  1. Founder call (15 min) - Mission, pace, scope
  2. Tech Lead deep-dive (60 min) - Inner-loop / CI conversation
  3. Super Day on-site - full-day simulation of working at Harper: dev-environment debug, CI design, code review, team context, and founder/CTO time
  4. Founder + Tech Lead offer conversation - No committee. Best offer, first.


To Apply

If you've cut a 20-minute CI to 4, or boot times from 45 minutes to 6, or shipped an eval suite engineers actually trust - send your resume, the numbers, and the playbook.

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