Senior Marketing Strategy & Planning Manager

Star One Credit Union

$157K — $249K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in marketing and digital marketing, preferably in financial services.
  • 8+ years of leadership experience.
  • Bachelor's degree in Marketing, Communications, or related field required.
  • Master's degree preferred.
  • Strong analytical skills and ability to interpret performance data.

Responsibilities

  • Develop integrated marketing strategies aligned to business goals.
  • Create multi-channel marketing plans using diverse tactics.
  • Shift marketing discussions to outcome-based strategies with stakeholders.
  • Collaborate with cross-functional teams for strategic marketing consultation.
  • Execute campaigns and evaluate performance with creative and analytics teams.
  • Maintain marketing infrastructure like campaign calendars and measurement frameworks.
  • Conduct market research and competitive analysis to inform strategies.

Benefits

  • 12% discretionary bonus structure.
  • Opportunities for collaboration with diverse teams.
  • Engagement in cross-channel and multi-faceted marketing initiatives.
Full Job Description
Job Title: Senior Marketing Strategy & Planning Manager

Hours: Normal business hours.

Salary Range: $157,900 to $249,600, which is base pay with a 12% discretionary bonus structure. Compensation will be based on candidate qualifications.

Job Scope/Duties:
  • Develops and owns integrated marketing strategies aligned to business objectives, including loan growth, product adoption, and member retention goals.
  • Creates cohesive, multi-channel marketing plans using the most effective mix of channels, such as digital display, social media, email, in-branch, direct mail, out-of-home, television, and other appropriate tactics.
  • Partners with business stakeholders to shift marketing discussions from tactical requests to outcome-based strategies, defining success measures and recommending the most effective path forward.
  • Collaborates with cross-functional teams, including product, branch, digital banking, and business development, to understand priorities and provide strategic marketing consultation.
  • Works closely with creative, analytics, and external vendor partners to execute campaigns and evaluate performance.
  • Establishes and maintains core marketing infrastructure, including campaign calendars, integrated planning processes, performance reporting, and measurement frameworks.
  • Conducts market research, competitive analysis, and member insight analysis to inform strategy and identify opportunities.
  • Ensures all marketing initiatives align with brand standards, compliance requirements, and organizational priorities.


Experience/Minimum Education Requirements:
  • Requires ten (10) years of directly related marketing and digital marketing experience, preferably in the financial services industry.
  • Minimum of eight (8) years of leadership experience.
  • Bachelor's degree in Marketing, Communications or relevant field required
  • Master's degree preferred.


Knowledge/Skills/Abilities
  • Strong knowledge of integrated planning and execution, including development of campaign plans, creative briefs, timelines, and coordinated go-to-market activities across teams and channels.
  • Proven ability to influence without direct authority and effectively lead cross-functional stakeholders, agency partners, and external vendors through collaboration, trust, and accountability.
  • Strong analytical and measurement skills, with the ability to interpret performance data, enhance reporting discipline, and define meaningful success metrics in evolving environments.
  • Excellent executive communication skills, including the ability to distill complex strategies into clear, concise recommendations and present effectively to senior leaders.
  • Strong operational skills with experience building and managing foundational infrastructure such as campaign calendars, planning processes, and repeatable workflows.
  • Demonstrated ability to serve as a strategic and consultative partner by translating tactical requests into outcome-focused marketing recommendations.
  • Ability to work effectively in ambiguous environments, create structure where needed, and drive progress with a proactive, builder-oriented mindset.


MUST HAVE GOOD CREDIT.

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