Senior Manager, Visual Merchandising

About the role:

CHANEL is seeking a Senior Visual Merchandising Manager to ensure and maintain all aspects of Visual Merchandising for Retail Fashion Boutiques and Multi-Brand Boutiques within the Los Angeles market. This would include Rodeo Drive Boutique, Neiman Marcus Beverly Hills and Saks Beverly Hills, Nordstrom Topanga and Montecito Seasonal Btq. This role will be reporting to the Group Director for Visual Merchandising, Southern CA. You will join a team of passionate, driven VM professionals upholding the CHANEL vision across all doors.

What impact you can create at CHANEL:

• Lead the execution of CHANEL Visual Merchandising standards across corporate and boutique environments, ensuring consistency, excellence, and brand elevation at every touchpoint.
• Partner closely with Corporate VM, Boutique Leadership, Fashion, Watches & Fine Jewelry (where applicable), and cross-functional teams to support launches, floor moves, windows, events, and seasonal installations.
• Translate corporate direction into clear, actionable guidance for field and boutique teams, balancing brand vision with the needs of each market and location.
• Build strong, trusted relationships with internal partners to influence decisions, align priorities, and drive consistent execution across the network.
• Oversee installation, de-installation, mannequin changes, décor placement, prop styling, lighting adjustments, cleanliness, and photo documentation with strong attention to detail.
• Facilitate VM trainings, seminars, and coaching moments that strengthen boutique teams’ understanding of CHANEL standards, product storytelling, and styling expectations.
• Manage and support boutique VM partners and freelance talent, providing direction, feedback, and follow-up to ensure high-quality execution.
• Maintain strong organization, time management, and follow-through to meet deadlines for launches, documentation, reporting, travel, and other key deliverables.
• Leverage strong digital, photography, and communication skills to document work clearly and share updates with Corporate and regional partners.
• Support the broader West Coast VM community and U.S. Corporate VM priorities through regular market visits, monthly travel, and adaptable partnership across teams.
• Demonstrate accountability, sound judgment, and comfort working independently in a fast-paced environment with evolving priorities and ambiguity.

You are energized by:

• An opportunity to influence the client experience by bringing CHANEL’s visual merchandising vision to life across a dynamic boutique network.

• A highly collaborative role that partners with Corporate VM, boutique leadership, and cross-functional teams to support launches, installations, events, and seasonal moments.

• The ability to shape consistent, elevated execution while adapting global and corporate direction to the needs of each market and boutique.

• A platform to further develop leadership, communication, and influencing skills in a fast-paced environment with high visibility and meaningful impact.

• Opportunities to coach, train, and inspire boutique teams, strengthening their understanding of CHANEL standards, product storytelling, and visual excellence.

Position Logistics:

• Role requires a minimum of three days in-person office presence at the NYC Office
• 7+ years of VM experience required
• Weekend and overnight assignments will be required
• Associate’s degree in Display & Exhibition Design or Art/Fashion related degree OR minimum of 7+ years relevant work experience in VM and Retail Display
• Must be willing and able to travel by airplane & automobile with a Valid Divers License / Passport, Reliable Car (local travel) & Car Insurance.
• Must be able to lift 30-40 lbs.
• Must be able to travel 2-3 times per month within region

Compensation:

• The anticipated base salary range for this position is 87,500 through 125,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

Benefits and Perks:

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking