Job Type

Full-time

Description

This position is in-office every day at our East Point locations and must be available to work weekend and flexible hours, as needed

Where You'll Work:

Logistics / Supply Chain

About the Role:

The Senior Manager, Transportation is responsible for the leadership and direction of the Transportation department, including overseeing a team of 20+ employees. This individual is responsible for the total functioning of the Transportation program to include managing both fleet and driver workforce in an efficient, cost-effective manner, defining and driving adherence to performance metrics and leading all aspects of the day-to-day operations including scheduling, employee relations, training, safety and performance management and employee development. This position reports to the Director, Logistics.

What You'll Do:

Manages and Continuously Improves Transportation Services:
• Leads day to day execution of the operational plans for fleet management of drivers and load dispatchers, including efficient route optimization, equipment utilization, safety and hours of service.
• Directs department supervisors in achieving operational and customer service excellence.
• Defines accountabilities and metrics with measurable performance goals for supervisors and their subordinates.

Support budget planning and ensures department adheres to planned and approved levels.

Leads Customer Service:
• Create and manage a world-class experience for our partners who donate to and/or receive product from the Food Bank.
• Oversees execution of the daily operational plan that meets the needs of stakeholders.
• Manages and ensures supervisors and team are trained on the mission

and operational needs of the Food Bank.

Leads a Successful Team:
• Proactively identifies areas where team need support and develops plans and schedules for delivering training specifically to those needs. Supports Supervisors with their individual staff members or teams in a similar manner.
• Takes responsibility for personal knowledge development and regularly seeks opportunities to improve knowledge and skills with new systems, processes, resources, and tools.
• Addresses and resolves performance and discipline issues in a timely manner.
• Provides regular feedback to the team around performance and progress against goals.

Key Competencies we look for in All our Food Bankers are:
• Customer Focus
• Decision Making
• Accountability
• The Ability to Navigate Change

If you're excited about this role and can clearly demonstrate these and the other skills named below, we encourage you to apply. You may be just the right candidate for this or other roles!

What You'll Need: Skills and Experience your resume should demonstrate:
• Demonstrate knowledge in managing transportation logistics, including route planning, scheduling, and optimization to ensure timely and efficient delivery of food supplies.
• Knowledge of fleet operations, maintenance, and safety regulations for vehicles used in food distribution, including trucks, vans, and refrigerated vehicles.
• Ability to collaborate with transportation vendors, carriers, and partners to negotiate contracts, manage relationships, and ensure cost-effective transportation solutions.
• Knowledgeable in budget development, cost analysis, and financial management to optimize transportation costs while maintaining service quality.
• Familiarity with transportation regulations, safety standards, and compliance requirements, including DOT regulations, food safety protocols, and driver training.
• Strong leadership skills to supervise transportation teams, drivers, and support staff, providing direction, training, and performance management.
• Effective communication skills, both verbal and written, to coordinate transportation activities, collaborate with internal teams, and communicate with external stakeholders.
• Ability to identify transportation challenges, troubleshoot issues, and implement solutions to ensure reliable and efficient food distribution.
• Capacity to adapt to changing priorities, handle multiple tasks simultaneously, and work effectively in a fast-paced and dynamic environment.

There may be some Physical Demands and Travel:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Employee is routinely required to lift 25 lbs.
• Expected travel time for this position is up to 30% per year