Position Summary...What you'll do...Job Title: Senior Manager, Recommerce
Req ID:Location: Bentonville, AR
Travel: 20% mostly domestic travel
Position Summary The Senior Manager, Recommerce is a high-impact leadership role responsible for driving Walmart's B2C recommerce business across Marketplace channels. This leader will own end-to-end strategy and execution for pricing, inventory flow, and channel performance-transforming returned, damaged, and excess inventory into profitable, customer-facing opportunities.
Operating at the intersection of marketplace growth, reverse supply chain, and data-driven decision-making, this role partners cross-functionally with Merchandising, Supply Chain, Operations, Product, and Technology teams to build and scale recommerce capabilities. The position plays a critical role in maximizing recovery value, improving sell-through, and delivering a seamless, trusted customer experience.
About the Recommerce Team The Recommerce team connects reverse supply chain operations with marketplace execution to unlock value from returned and excess inventory. Through strong operating rhythms, shared performance metrics, and cross-functional collaboration, the team drives innovation and efficiency across Walmart's recommerce ecosystem. This role will serve as a key leader aligning backend operations with customer-facing marketplace outcomes.
Key Responsibilities Pricing Strategy & Revenue OptimizationOwn end-to-end pricing strategy across recommerce inventory, including dynamic pricing by condition, category, and channel. Optimize markdown strategies and aging curves to maximize recovery rates while balancing sell-through speed and margin.
Inventory Optimization & Channel StrategyLead inventory allocation across Walmart.com and strategic partner channels. Develop data-driven frameworks to determine optimal channel placement based on demand signals and recovery potential.
Marketplace & Channel PerformanceOwn performance metrics including GMV, recovery rate, sell-through, margin, and average unit retail (AUR). Optimize channel mix and drive accountability across internal and external partners.
Recommerce Operations & ExecutionOversee the flow of returned, damaged, and excess inventory through recommerce channels, including direct-to-consumer marketplace sales and liquidation. Drive daily execution, resolve operational escalations, and improve inventory availability and flow.
Site Experience & Conversion OptimizationPartner with Site and Merchandising teams to enhance product listings, improve conversion rates, and ensure high-quality, consistent customer experiences across recommerce offerings.
Technology, Data & AI EnablementCollaborate with Product, Engineering, and Data Science teams to scale pricing and inventory decisions through automation and AI-driven tools. Translate business needs into system and algorithm requirements.
Cross-Functional LeadershipAct as the B2C recommerce lead within a broader ecosystem, partnering closely with Reverse Supply Chain, Merchandising, Product, Technology, and external marketplace partners to drive alignment and results.
Team LeadershipLead and develop a high-performing team (2 direct reports), establishing strong operating rhythms, performance management, and a culture of continuous improvement and data-driven decision-making.
Success Metrics - Recovery Rate (% of original retail value recovered)
- Sell-Through Rate & Days to Sell
- Gross Margin (post refurbishment, logistics, and fees)
- Inventory Aging & Turn
- Conversion Rate
- Channel Mix Optimization
- Pricing Accuracy vs. Target
Qualifications Required Experience - 7-10+ years in retail, eCommerce, marketplace, or recommerce environments
- Proven ownership of pricing, revenue management, inventory flow, or marketplace performance
- Experience managing multi-channel fulfillment and marketplace operations
- Demonstrated success driving measurable commercial outcomes
Core Capabilities - Pricing & Revenue Management Expertise: Strong understanding of pricing strategy, markdown optimization, and recovery value
- Marketplace & eCommerce Acumen: Deep knowledge of online marketplaces, channel dynamics, and customer behavior
- Data-Driven Decision Making: Ability to analyze performance metrics and translate insights into action
- Operational Excellence: Experience optimizing processes, scaling operations, and improving efficiency
- Cross-Functional Leadership: Proven ability to influence Product, Tech, Merchandising, and Operations teams
- Customer Focus: Commitment to delivering a high-quality, transparent, and trusted recommerce experience
- Communication Skills: Ability to clearly articulate complex ideas and present insights to senior leadership
- Innovative Thinking: Track record of building new capabilities and solving complex business challenges
Why This Role This is an opportunity to build and scale a critical growth area within Walmart-shaping the future of recommerce by turning operational complexity into customer value and profitable growth. You will play a central role in defining how Walmart maximizes recovery, leverages marketplace channels, and delivers a best-in-class recommerce business.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications
Bachelor's degree in Logistics, Supply Chain, Business, or related field and 4 years' experience in logistics, distribution, transportation, or related
area OR 6 years' experience in logistics, distribution, transportation, or related area.
2 years' experience with advanced functionality of Microsoft Office.
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Dispatch, Fleet Management, Network Analysis, Retail Logistics Operations
Masters: Business, Masters: Logistics, Masters: Supply Chain
Project Management - Project Management Professional - Certification, Six Sigma - Certification
Primary Location...805 Respect, Bentonville, AR 72716, United States of America
