Otis Worldwide Corporation

Senior Manager, Supplier Quality & Development

Otis Worldwide Corporation • $100K — $130K *
Florence, SC 29501Hybrid
Manufacturing & Automotive
5 - 7 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • BA/BS degree required
  • Minimum of 7 years of relevant Quality experience, including team leadership
  • Extensive knowledge of ISO9001, UL, CSA audits, and key quality tools
  • Demonstrated experience with lean manufacturing or Six Sigma
  • Preferred program management skills in supplier process improvements
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint)

Responsibilities

  • Coordinate a multi-site team of Supplier Quality Development Engineers
  • Support quality initiatives for approximately 130 Suppliers with a $300M yearly spend
  • Define and implement Quality improvement strategies across the Supply Base
  • Ensure correct implementation of the Supplier Quality Manual
  • Monitor corrective action responses and evaluate effectiveness
  • Qualify parts using the PPAP process throughout the Supply Base
  • Resolve customer-reported issues related to supplier products
  • Present quality progress to management at various forums
  • Manage supplier performance impacting key metrics
  • Ensure delivery of Cost of Poor-Quality projects to improve KPIs
  • Accountable for resolving systemic quality issues to prevent interruptions
  • Support supply chain optimization and process improvement initiatives

Benefits

  • Relocation assistance offered for the right candidate
  • Opportunity to work with a large and complex supply base
  • Engagement in continuous improvement initiatives
  • Support for professional development and leadership expansion
  • Collaborative environment with cross-functional teams
Full Job Description
Date Posted:
2026-05-01
Country:
United States of America
Location:
OT541: TFP - Florence, SC 1500 Otis Way, Florence, SC, 29501 USA
Senior Manager, Supplier Quality & Development

Role introduction

The Senior Manager, Supplier Quality & Development, is accountable for driving end-to-end supplier quality excellence across a large and complex supply base. The position oversees a multi-site team of Supplier Quality Development Engineers and leads initiatives to improve supplier performance, reduce waste, and lower total cost of ownership. The role is responsible for defining and executing supplier quality strategies, ensuring consistent implementation of quality standards (including the Supplier Quality Manual, PPAP, and process certification), and managing corrective actions to resolve systemic issues. It directly supports a global supplier base with significant annual expenditure, ensuring compliance, product quality, and on-time delivery performance.

As Senior Manager, Supplier Quality & Development, On a typical day you will:
  • Coordinating activities of a team of six (Florence location) and team of two (Bloomfield location) Supplier Quality Development Engineers driving Supplier improvements, eliminating waste, improving quality, performance and ultimately reducing costs.
  • Supporting quality initiatives at Supply base consisting of approximately 130 Suppliers; of which 80% are Domestic and 20% International. Total yearly spend for these suppliers is approximately $300M per year.
  • Defining, implementing and overseeing Quality improvement strategies across the Supply Base
  • Ensuring that our Supplier Quality Manual is properly implemented and maintained throughout the Supply Base.
  • Submitting, monitoring and evaluation of responses to corrective actions.
  • Qualification of parts throughout the Supply Base using the PPAP process.
  • Ensuring appropriate implementation of product changes at Supply Base.
  • Resolving issues reported from our customers related to the products manufactured by our suppliers and that they are timely addressed and responses are provided to customers.
  • Presenting quality progress to various levels of management at different forums among other activities or projects.
  • Managing supplier performance that impact key metrics such as on-time delivery, quality and factory disruption.
  • Ensuring the team is delivering on Cost of Poor-Quality projects to positively impact the COPQ KPI
  • Accountable for resolving systemic supplier quality and delivery problems to prevent production & projects interruptions, while ensuring high quality products.
  • Support supply chain management activities: supply chain optimization and process improvement initiatives, including participation and action in programs designed for new product introduction or new equipment / factory projects.
  • The managing of supplier part compliance and part KPI's through Process Certification, PPAP and Corrective Action process using lean management tools and culture.


What You Will Need to be Successful:
  • BA/BS degree required
  • Minimum of 7 years of relevant Quality experience required including experience leading engineering teams focused on delivering on quality KPI's
  • Extensive knowledge of ISO9001, UL and CSA audits, PFMEA, Control Plan, Containment Plans, APQP, PPAP, RRCA, Gage R&R, SPC, and Data Analysis
  • Demonstrated knowledge or experience with lean manufacturing systems or Six Sigma
  • Program management skills and experience in supplier process improvements preferred
  • Strong written and verbal communication
  • Strong computer skills (Microsoft Word, Outlook, Excel, and PowerPoint)


Relocation is offered for the right candidate.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

About Otis Worldwide Corporation

Otis Worldwide Corporation Careers

Join the Elevating Team at Otis Worldwide Corporation There has never been a more exciting time to explore job opportunities at Otis Worldwide Corporation, a leader in the elevator and escalator industry. As a company that thrives on innovation, leadership, and diversity, Otis offers a range of career paths in engineering, sales, service, and management, among others. Work You’ll Do At Otis, we are committed to driving exceptional growth through innovation in the vertical transportation sector. Join our team to help redefine skyscraper accessibility and efficiency around the globe. Our professionals are not just creating solutions; they are enhancing people's ability to live and work comfortably. Transform Your Career With Otis, you are not just taking a job; you are starting a career that can grow as far as your ambition reaches. Benefit from our leadership in the industry and our commitment to professional development and diversity training. Our culture is one of continuous improvement and opportunity, providing you with the training and tools necessary for success. Innovate with Us Be part of a team that values creativity and forward-thinking. Otis Worldwide Corporation is a place where your skills in technology, problem-solving, and innovation can flourish. We are looking for individuals who are ready to contribute to our legacy of leadership in the elevator and escalator industry and to help us set new standards in safety, efficiency, and sustainability. Internship Opportunities Start your career path with Otis through our dynamic internship programs. Gain invaluable industry experience, work alongside seasoned professionals, and engage in projects that impact millions of people daily. Our internships provide a robust platform for learning and can often lead to full-time employment opportunities. Join Our Global Team Collaborate with over 69,000 employees worldwide in a culture that celebrates diversity, inclusion, and innovation. At Otis, we believe in empowering our team to make bold decisions, encourage leadership at all levels, and support career advancement through networking and mentorship. Benefits of Working at Otis Choose a career at Otis and enjoy a competitive package of benefits designed to support the various needs of our diverse team. From health and wellness programs to retirement plans, we invest in our employees' health, happiness, and future. Explore Job Opportunities Are you ready to elevate your career? Search open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players. Stay Connected Keep up to date with the latest at Otis Worldwide Corporation through our careers blog. Gain insights from insiders, learn about our innovative projects, and get tips on preparing your resume and acing your interview. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Otis Worldwide Corporation. Join Otis Worldwide Corporation today and be part of a team that is dedicated to excellence and leadership in the global movement industry. Your future at Otis is an open door to innovative challenges, professional growth, and a thriving career.
Learn more about Otis Worldwide Corporation
Size
69,000 employees
Market Cap
$32.6 billion
Industry
Real Estate & Construction
Net Income
$906 million
Revenue
$12.7 billion
* Ladders Estimates

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