Freshworks

Senior Manager - Strategic Sourcing

Freshworks$190K — $230K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Supply Chain Management, Business Administration, or related field
  • 8+ years of experience in procurement or sourcing; 2 years in a supervisory role
  • Proven success in team management and development
  • Proficiency with procurement systems and analytical tools
  • Strong problem-solving and communication skills

Responsibilities

  • Supervise and mentor a team of sourcing professionals
  • Foster teamwork and knowledge sharing within the team
  • Monitor progress and ensure team members meet performance expectations
  • Identify training needs and facilitate professional growth
  • Execute sourcing projects and negotiate supplier contracts
  • Conduct risk assessments and manage supplier relationships
  • Execute competitive bids to secure best-value suppliers

Benefits

  • Inclusive work environment reflecting diverse backgrounds
  • Flexible thinking and innovative culture
  • Opportunities for career growth and development
  • Commitment to improving workplace for millions
Full Job Description
Job Description

We are looking for an experienced and driven Senior Manager, Strategic Sourcing to lead a team of sourcing category managers within our transforming procurement organization. In this role, you will combine strong leadership skills with hands-on sourcing expertise. You will be responsible for overseeing a team of sourcing experts while also contributing individually to the execution of critical sourcing projects. The ideal candidate is a highly organized individual with a proven track record in procurement, excellent communication skills, and a passion for developing talent. This is a working manager role, so being able to negotiate and execute purchasing deals will be required.

Required Skills:

Leadership & Team Management:
  • Supervise and mentor a team of sourcing professionals, providing guidance, support, and performance feedback
  • Foster a collaborative and high-performing team environment, promoting teamwork and knowledge sharing
  • Delegate tasks effectively, monitor progress, and ensure team members meet performance expectations (Individual Contribution Goals and SLAs)
  • Identify training and development needs for team members and facilitate their professional growth
  • Contribute to the recruitment and onboarding of new team members.
  • Understand internal procurement processes to provide guidance to team and stakeholders.
  • Partner and collaborate with stakeholder leadership

Sourcing Execution:
  • Execute sourcing projects using category-level strategies and established processes
  • Support the creation, review, and negotiation of contracts, ensuring favorable terms and conditions
  • Negotiate with suppliers on pricing, service level agreements, and other key commercial and legal terms to maximize savings and achieve defined goals
  • Conduct risk assessments to identify and mitigate potential supplier-related risks
  • Execute competitive bids to identify the best-value suppliers
  • Manage supplier relationships, while measuring supplier actual performance against negotiated SLA's and quality metrics.
  • Deep understanding of sourcing and supplier management.


Qualifications
  • Bachelor's degree in Supply Chain Management, Business Administration, or a related field
  • 8+ years of experience in procurement or sourcing, with at least 2 years in a supervisory or team lead role
  • Proven track record of successfully managing and developing a team.
  • Proficiency in procurement systems and tools
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills


Additional Information

We're committed to building a workplace that reflects the diverse world we serve. At Freshworks, you'll find inclusive teams, flexible thinking, and opportunities to grow your career - while making work better for millions.

If this sounds like a journey you want to be part of, we'd love to meet you. Let's building something refreshing together.

The annual base salary range for this position is $190,000 - $230,000 Base Salary.

Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.

About Freshworks

Freshworks is a cloud-based customer engagement software company that provides businesses with a suite of products to enhance their customer experience. The company's products include Freshdesk, Freshservice, Freshsales, Freshcaller, and Freshchat. Freshworks was founded in 2010 and is headquartered in San Mateo, California.
Learn more about Freshworks
Size
3,000 employees
Market Cap
$4 billion
Industry
NASDAQ

Similar Jobs

More Jobs at Freshworks

More Business Services Jobs

Find similar Senior Manager - Strategic Sourcing jobs: