Microsoft

Senior Manager - Strategic Operations

Microsoft • $106K — $203K *
Redmond, WA 98052In-Person
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Master's or Bachelor's Degree in Business or related field with relevant professional experience (3-8 years depending on degree)
  • 3+ years in Strategy, Management Consulting, or Finance
  • 7+ years in business operations or program management in a complex environment
  • Expertise in designing executive rhythms of business for senior leadership
  • Strong ability to influence across matrixed organizations without direct authority
  • Exceptional executive communication skills, capable of preparing SLT-ready materials
  • Experience in cross-functional partnerships across sales, finance, and marketing

Responsibilities

  • Shape the Core organization’s executive operating model aligned to top business priorities
  • Drive governance for translating strategic goals into actionable execution
  • Work with senior leaders to identify opportunities and risks early through operational rhythm
  • Create frameworks for greater transparency and alignment across business units
  • Lead operations of the Commercial Business Overview, focusing on performance-impacting issues
  • Synthesize insights into actionable recommendations for leadership
  • Facilitate clear connections between business priorities and performance outcomes

Benefits

  • Comprehensive benefits package possibly including health, retirement, and wellness programs
  • Opportunities for career progression and professional development
  • Dynamic work environment in a fast-paced industry
  • Access to cutting-edge technologies and innovation initiatives
  • Engagement with a diverse, global team fostering collaboration and teamwork
Full Job Description
Responsibilities

Rhythm of Business
  • Shape and evolve the Core organization's executive operating model, keeping leadership focus aligned to the highest-impact business priorities.
  • Drive governance that translates strategic objectives into measurable execution and clear accountability across the organization.• Partner with senior leaders to surface emerging opportunities, business risks, and cross-organizational dependencies early through the operating cadence.
  • Establish scalable frameworks that strengthen transparency, decision-making, and cross-functional alignment across business priorities.
  • Convert executive discussions into outcomes by driving clarity on ownership, commitments, and organizational follow-through.

Commercial Business Overview (CBO)
  • Lead the operations and execution of the Commercial Business Overview (CBO), directing executive attention to the issues with the greatest impact on business performance and growth.
  • Synthesize insight from across the organization into trends, opportunities, barriers, and the strategic actions that need senior leadership engagement.
  • Partner with business leaders to frame complex challenges into clear decisions, recommendations, and executive-ready discussions.
  • Connect business priorities, performance outcomes, and leadership actions across Core, CSA, and field organizations.
  • Enable confident leadership decisions through compelling business narratives, data-driven insight, and a clear articulation of business impact.

Cross-Organization & Regional Leadership Alignment
  • Serve as a strategic interface between Core Strategy & Operations and regional SE&O leadership, keeping priorities, initiatives, and business objectives aligned globally.
  • Build mechanisms for continuous feedback between corporate and regional stakeholders to improve execution quality and responsiveness.
  • Drive consistency across strategy, planning, and execution teams in priorities, messaging, and delivery against objectives.
  • Foster collaboration that accelerates adoption of key initiatives and strengthens organizational effectiveness.

Operating Model & Continuous Improvement
  • Identify where cadence, tooling, or process can be simplified or automated to reduce overhead and raise the quality of decisions.
  • Set and share the standards, tools, and mechanisms that make the organization's business rhythms repeatable and scalable.
  • Role-model early adoption of new capabilities, including AI, to raise the bar on how strategic operations are run.


Qualifications

Required/minimum qualifications

  • Master's Degree in Business Administration or related field AND 3+ years marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experience
    • OR Bachelor's Degree in Business, Finance, Economics, Liberal Arts, Computer Science, or related field AND 4+ years marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experience
    • OR equivalent experience.


Additional or preferred qualifications

  • Master's Degree in Business Administration or related field AND 6+ years marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experience
    • OR Bachelor's Degree in Business, Finance, Economics, Liberal Arts, Computer Science, or related field AND 8+ years marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experience
    • OR equivalent experience.
  • 3+ years experience in Strategy, Management Consulting, and/or Finance.
  • 7+ years of experience in business operations, strategy, business management, or program management roles in a complex enterprise environment.
  • Demonstrated experience designing and running executive rhythms of business (e.g., monthly and quarterly business reviews and operating cadences) for senior leadership.
  • Proven ability to orchestrate and influence across matrixed organizations without direct authority.
  • Strong track record managing work-back schedules, action tracking, and follow-through across multiple concurrent workstreams.
  • Excellent executive communication, with the ability to prepare SLT-ready agendas, materials, and narratives.
  • Ability to synthesize performance data, insights, blockers, and asks into clear, decision-ready recommendations.
  • Experience partnering across sales, finance, marketing, and field or regional teams.
  • Comfort operating in ambiguity and evolving strategic contexts.
  • Leadership Attributes
    • Orchestrates and influences without authority across many teams and organizational boundaries.
    • Builder and systems thinker; brings structure, rigor, and a scalable operating model to ambiguity.
    • Strong executive presence and storytelling that lands with senior audiences.
    • Bias for execution and relentless follow-through.
  • Thrives in fast-moving, high-performance environments and raises the bar for those around them.
  • Experience supporting SLT-level or executive business reviews.• Familiarity with Microsoft commercial operating rhythms (e.g., CBO, Cohorts, IARs) and field roles.
  • Background in investment or funding governance, or financial operations.
  • Experience spanning both corporate strategy and field or regional operations.
  • Demonstrated curiosity and growth mindset, including early adoption of new AI capabilities and role-modeling "customer zero."


Business Strategy IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

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If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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