NVIDIA Corporation

Senior Manager, Site Reliability Engineering

NVIDIA Corporation$248K — $396K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BS, MS, or PhD in relevant fields or equivalent experience
  • 5+ years leading global IT operations or service management teams
  • 12+ years in Site Reliability Engineering or IT Service Management
  • Track record of enhancing reliability and efficiency in Incident, Problem, and Configuration Management
  • Experience leveraging AI and automation for operational improvements
  • In-depth knowledge of observability and modern reliability practices
  • Proven leadership in building engineering-focused teams

Responsibilities

  • Manage the 24x7 lifecycle of Incident, Problem, and Change Management operations
  • Transform incident response using AI to improve detection and resolution
  • Create intelligent workflows for faster and more consistent incident responses
  • Drive data-driven approaches in Problem Management to eliminate recurring issues
  • Introduce risk-aware decision making to modernize Change Management processes
  • Champion observability to enhance service visibility and insights
  • Develop automation platforms to minimize manual efforts in incident management

Benefits

  • Eligible for equity options
  • Comprehensive benefits package
  • Innovative work environment at the forefront of AI technology
  • Opportunity to impact organizational reliability and efficiency
  • Supportive culture that values ownership and continuous improvement
Full Job Description
NVIDIA is seeking a Senior Manager of Site Reliability Engineering to lead and reshape how IT operations function at scale. This role goes beyond traditional service management to build AI-powered systems that enhance reliability, speed, and employee experience. We offer an outstanding opportunity to lead and refine Incident, Problem, and Change Management into an intelligent, automated operating model using observability, AI insights, and orchestration. This leader will apply strong operational execution with an SRE attitude, facilitating the move from reactive processes to predictive and autonomous operations.

What you'll be doing
  • Manage the full lifecycle of Incident, Problem, and CM as a 247 operational function, ensuring high reliability and minimal business disruption.
  • Transform incident response by bringing to bear AI detection, correlation, and guided remediation, reducing time to detect, respond, and resolve.
  • Build and scale intelligent incident workflows that integrate monitoring, telemetry, and service context to enable faster and more consistent response.
  • Evolve Problem Management into a data-driven field, using AI and analytics to identify patterns, eliminate recurring issues, and drive systemic fixes.
  • Modernize CM by introducing risk-aware, data-driven decisioning, improving change success rates, and reducing blast radius.
  • Drive the adoption of observability as a foundation, ensuring service-level visibility, signal quality, and actionable insights across the IT ecosystem.
  • Lead the development of automation and orchestration platforms that reduce manual effort across the outage lifecycle, including detection, triage, communication, and RCA or equivalent experience.
  • Partner closely with engineering, infrastructure, and business teams to align operations with service reliability goals and SLOs.


What we need to see:
  • BS, MS, or PhD in Computer Science, Electrical/Computer Engineering, Physics, Mathematics, other Engineering or related fields (or equivalent experience).
  • 5+ years of experience leading and managing global IT operations or service management teams, with growing scope and complexity.
  • 12+ overall years of experience in Site Reliability Engineering, IT Service Management, with a focus on Incident Management, Problem Management, and Configuration Management
  • Proven proficiency in Incident, Problem, and CM with a consistent record of delivering measurable gains in reliability and efficiency.
  • Demonstrated experience applying AI, automation, or advanced analytics to improve operational outcomes.
  • Solid understanding of observability, monitoring ecosystems, and modern reliability practices (SRE principles, SLOs, error budgets).
  • Demonstrated ability to move organizations from process-heavy to technology-focused operating models.
  • Strong leadership capability with experience building and scaling engineering-focused teams (SRE, SWE, or equivalent).
  • Ability to deliver executive-level communication and insights, translating operational signals into clear, actionable narratives for leadership.
  • Ability to build and lead a high-performing team of SREs and engineers, encouraging a culture of ownership, innovation, and continuous improvement.


Ways to stand out from the crowd:
  • ITIL knowledge and/or certification
  • Experience building or scaling AI-powered operational platforms.
  • Ability to challenge traditional ITSM models and introduce innovative, scalable approaches.
  • A mentality passionate about automation first, prevention over reaction, and systems over process.


Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 248,000 USD - 396,750 USD.

You will also be eligible for equity and benefits.

Applications for this job will be accepted at least until August 24, 2026.

This posting is for an existing vacancy.

NVIDIA uses AI tools in its recruiting processes.

About NVIDIA Corporation

Nvidia, a global leader in graphics, gaming, and AI technology, offers Nvidia careers and internship opportunities for those passionate about driving innovation in the tech industry. you'll find a company committed to growth, teamwork, and leadership in computer science and machine learning domains.

About Nvidia

A Pioneer in Technology and Innovation

Nvidia has cemented its reputation as a powerhouse in developing advanced graphics processing units (GPUs) and has significantly contributed to the gaming industry's evolution. Moreover, its foray into AI and machine learning has opened new frontiers in technology, making Nvidia a beacon of innovation and a desirable workplace for ambitious tech professionals.

Job Opportunities

Diverse Positions in a Dynamic Field

Nvidia is continuously on the lookout for talented individuals across various domains, including hardware and software engineering, product design, marketing, and sales. Employment opportunities at Nvidia are vast, catering to a wide range of expertise and career aspirations.

Employment in Hardware and Graphics

For those fascinated by the intricacies of hardware and graphics technology, Nvidia offers positions that sit at the forefront of gaming and computing advancements.

Growth in Machine Learning and AI

Nvidia's leadership in AI and machine learning has created numerous vacancies for specialists eager to contribute to groundbreaking projects.

Recruitment in Computer Science

With the constant demand for innovation, Nvidia's recruitment efforts focus on computer science experts capable of pushing the boundaries of what's possible.

Internship Program

Opening Doors to Future Innovators

Nvidia's internship program is designed to nurture the next generation of technology leaders, offering hands-on experience in a culture that celebrates creativity and teamwork.

Benefits and Culture

Interns at Nvidia enjoy a plethora of benefits, from competitive stipends to mentorship opportunities, all within an environment that values growth and learning.

Opportunities for Students

Whether you're an undergraduate, a master's student, or a Ph.D. candidate, Nvidia's internships provide a real-world glimpse into the tech industry, offering valuable experience in various technology fields.

Pathways to Full-Time Employment

Many interns have transitioned into full-time positions, marking the start of successful careers at Nvidia. The internship program is more than a stepping stone into the company; it’s an investment in the professional development of interns. The goal is to ensure that interns are well-equipped for future challenges.

Nvidia Careers: More Than Just a Job

Nvidia offers more than just a job to its employees; it provides a front-row seat on the journey into the future of technology. Nvidia stands as a pillar of innovation with its vast opportunities in hardware, graphics, gaming, machine learning, and computer science. Nvidia careers serve as a launching pad for talented workers who aim to redefine the technological landscape. Whether through full-time positions or internships, joining Nvidia means contributing to a legacy of breakthroughs and becoming part of a global community dedicated to pushing the boundaries of what's possible.
Learn more about NVIDIA Corporation
Size
22,473 employees
Market Cap
$350.4 billion
Industry
Net Income
$4.3 billion
Founded
1993
5 Year Trend
+31.3%
Revenue
$16.6 billion
NASDAQ

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