Senior Manager, Sales Strategy

Upbound Group, Inc.

$110K — $130K *
Plano, TX 75025In-Person
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in retail or rent-to-own, with 5+ years in management (store management preferred)
  • Proficient in Microsoft Office, Salesforce, and AI technologies
  • Strong written and verbal communication skills
  • Proven ability to establish processes and training systems
  • Adaptable in a fast-paced, changing environment

Responsibilities

  • Drive frontline sales enablement initiatives to enhance performance
  • Develop execution plans using data and cross-functional insights
  • Create promotional training materials for coworkers
  • Support cross-functional marketing strategies for store-level execution
  • Ensure sales plan follow-up through field leadership engagement
  • Manage execution of growth strategies including events and contests
  • Generate and analyze reports alongside senior management

Benefits

  • Comprehensive training and development programs
  • Collaborative work environment with cross-functional teams
  • Opportunity to influence national promotional strategies
  • Engagement in innovative sales technology and platforms
  • Dynamic role in a fast-paced retail environment
Full Job Description
Senior Manager, Sales Strategy - Onsite (Plano, TX)

JOB PURPOSE:

The Senior Manager, Sales Strategy will be responsible for supporting the planning efforts, and driving the communication, implementation, and review of our national promotional and sales strategies.

KEY RESPONSIBILITY AREAS:

  • Drive frontline sales enablement and execution initiatives to ensure effectiveness and improved sales skills to ultimately improve performance:


  • Develop execution plans including (but not limited to) communications, training, and coworker scripts utilizing operational feedback, cross-functional input, prior learnings, best-in-class research, analysis, benchmarking and insights


  • Develop digital/video and print material tools to advance coworker acumen and skill development including (but not limited to) how to effectively sell using Salesforce Lead Management platform, RACPad, product knowledge via online Product Catalog, Salesforce, etc.


  • Support cross-functional marketing strategy related to weekly/monthly Salesforce, text campaigns for multiple LOBs and ensure effective execution at the store level


  • Ensure follow-up and reinforcement of the company sales plan is taking place through field leadership with store visits, surveys and analysis


  • Drive execution of supplemental growth strategies (i.e. national and local events, incentives and contests.), including cross-functional collaboration with Marketing team.


  • Develop communications related to launch, performance updates, and conclusion of coworker contests


  • Support national sales events/war rooms including (but not limited to) cross-functional collaboration with field leadership, SVPs, Regional Directors, etc.


  • Report generation and analysis in tandem with Sr. Manager, including processing of coworker payouts through collaboration with Payroll department


  • Generate reports via internal self-service systems and/or in collaboration with Business Analytics team


  • Support promotional go-to-market strategies for multiple lines of business, including RTO, RACFI, and GIN/HC.


  • Develop monthly, promotional debrief presentations including (but not limited to) operational data analytics/performance, cross-functional collaboration with Marketing, Customer Experience and Inventory/Merchandising teams to identify insights, successes, opportunities, etc.


  • Lead internal promotional meetings including (but not limited to) Monthly RTO/RACFI Debriefs, Core Promotional Meetings, Executive Product Lists and Go-to-Market Calendar Reviews


  • Manage Go-to-Market calendar including (but not limited to) weekly/monthly/quarterly updates and edits, promotional code criteria/functionality, etc.


  • Deliver on corporate communication strategies related to the company sales plans and miscellaneous, sales-related content to ensure effectiveness at the store level and improved performance.


  • Collaborate with communications to manage and continually improve delivery of all sales communications to the frontline sales team including (but not limited to) weekly written communication, reinforcement communications and event-specific material.


JOB KNOWLEDGE & EXPERIENCE:

  • 5+ years of retail or rent-to-own experience, including 5+ years of management experience; store management preferred.


  • Proficient with Microsoft Office Suite, AI technologies, Salesforce or similar platforms, with the ability to quickly learn new tools.


  • Strong written, verbal, interpersonal, and cross-functional communication skills.


  • Proven ability to establish effective processes, training, reinforcement techniques, and execution standards.


  • Flexible, deadline-driven, and able to work independently or with cross-functional teams in a fast-paced, changing environment.


SPONSORSHIP:

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

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