Front

Senior Manager, Sales Enablement

Front$120K — $160K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in Sales Enablement or GTM operations, including 3+ years leading programs end-to-end.
  • Proven experience in developing scalable enablement strategies that yield measurable outcomes.
  • Exceptional stakeholder management and executive communication skills, able to align diverse teams.
  • Strong content quality and instructional design standards, with the ability to simplify complex topics.
  • Data-driven: defining and analyzing metrics to inform strategy and execution adjustments.
  • Experience in change management and driving adoption of new tools and processes.
  • Ability to navigate both strategic planning and tactical execution seamlessly.

Responsibilities

  • Define enablement charters and quarterly roadmaps across various functions.
  • Design role-specific onboarding programs that are repeatable and milestone-oriented.
  • Lead the execution of sales methodologies and reinforce them through training initiatives.
  • Create collaborative messaging assets with Product Marketing and Product teams for field readiness.
  • Maintain a centralized, organized repository of enablement materials in Notion.
  • Work with RevOps to ensure successful tool adoption and provide relevant training.
  • Establish key performance metrics for enablement success and feedback loops with management.
  • Facilitate regular cadences with stakeholders to address both strategic and urgent needs.

Benefits

  • Competitive salary and equity in a post-series D company backed by top VCs.
  • Private health insurance with no costs for employees.
  • Paid parental leave and flexible time off policies.
  • Hybrid work model with set in-office days for collaboration.
  • Mental health support and family planning assistance available.
  • A monthly Lifestyle Stipend for wellness activities and personal growth.
  • Wellness Days awarded in months without holidays, providing extra time off.
  • Year-end closure of the office from Christmas to New Year’s Day.
Full Job Description
We're looking for a Senior Manager of Sales Enablement who can set the strategy and build the programs that help our go-to-market teams win-then roll up their sleeves to execute: creating content, running trainings, partnering cross-functionally, and continuously improving based on data and field feedback.

You'll own enablement across the seller journey (onboarding  ramp  ongoing productivity) and work closely with Sales Leadership, RevOps, Product Marketing, Product, and Customer Success to drive consistent execution and measurable performance improvements.

What will you be doing?
  • Define the enablement charter, priorities, and quarterly roadmap across onboarding, product enablement, methodology, and tools; build the governance and cadence to keep it on track.
  • Design (and deliver) role-based onboarding for AEs/CSMs/SDRs/SEs as applicable; create a repeatable ramp program with clear milestones, certifications, and manager support.
  • Lead the rollout and ongoing reinforcement of the sales methodology (e.g., discovery, qualification, deal process, multithreading); run programs like call coaching, deal reviews, and manager enablement.
  • Partner with Product Marketing and Product to translate launches into rep-ready messaging, assets, and behaviors; ensure field teams know what to say, who to target, and how to execute.
  • Build and maintain a Notion-based source of truth for enablement content (playbooks, talk tracks, battlecards, objection handling, demos/resources), with clear standards and ongoing upkeep.
  • Partner with RevOps to drive adoption of tools/processes (CRM hygiene, enablement platforms, AI workflows, etc.); develop training and documentation and ensure usage sticks.
  • Define enablement success metrics (ramp time, attainment, win rate, cycle time, conversion rates, content usage, certification rates) and build feedback loops with managers and the field.
  • Run pre- and post-program stakeholder cadences with Sales Leadership and functional partners; balance strategic priorities with urgent field needs without becoming an order-taker.
  • Hire, coach, and develop enablement talent; set expectations, create career paths, and build a high-impact enablement culture.

What skills & experience do you need?
  • 7+ years in Sales Enablement / Revenue Enablement / Sales leadership / GTM operations, with 3+ years leading programs end-to-end (strategy + execution). (Team leadership experience is a plus.)
  • Proven track record building scalable enablement programs (onboarding, methodology, product readiness) that drive measurable business outcomes.
  • Strong stakeholder management and executive communication-able to influence without authority and drive alignment across Sales, CS, RevOps, Product, and Marketing.
  • High standards for content quality and instructional design; can turn complex topics into clear, rep-ready assets and training.
  • Data fluency: comfortable defining metrics, analyzing performance signals, and using insights to prioritize and iterate.
  • Experience driving change management and adoption for new tools/processes.
  • Ability to operate at multiple altitudes: craft strategy, then execute the details (content creation, facilitation, documentation).
  • Comfort in fast-moving environments; strong prioritization and bias toward action.


Bonus points / nice-to-haves
  • Experience in high-growth SaaS and/or selling to mid-market and enterprise.
  • Experience supporting both Sales and Customer Success enablement.
  • AI fluency: experience using AI to accelerate content creation, call analysis, coaching, and knowledge management-paired with strong judgment on quality, privacy, and human review.
  • Experience building enablement infrastructure in Notion (or similar knowledge systems) and creating governance that scales.


Front operates on a hybrid model - we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.

What we offer
  • Competitive salary
  • Equity (we are post-series D & backed by some of the best VCs in the US)
  • Private health insurance, including plan options at no cost to employees
  • Paid parental leave
  • Flexible time off policy
  • Flexibility to work from home Monday and Friday, unless posted as a fully remote role
  • Mental health support with Workplace Options
  • Family planning support with Maven
  • $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
  • Wellness Days - Fronteers get an additional day off on months with no holidays
  • Winter Break - Our offices are closed from Christmas to New Year's Day!

About Front

Front is a software company that provides a shared inbox for teams. It allows teams to manage their email, social media, SMS, and chat in one place. Front was founded in 2013 by Mathilde Collin and Laurent Perrin. The company is headquartered in San Francisco, California. Front has raised over $138 million in funding from investors such as Sequoia Capital, DFJ, and Uncork Capital. The company has over 6,000 customers, including Shopify, HubSpot, and Mailchimp.
Learn more about Front
Size
200 employees
Industry
Founded
2013

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