Job Summary

The Senior Manager S&OP Strategy leads the governance, cadence, and continuous improvement of the company's S&OP process. This role partners across Supply Chain, Operations, Commercial, Finance, and Customer teams to turn planning inputs into clear risks, tradeoffs, actions, and leadership decisions.

This role does not own day-to-day demand, supply, capacity, or production planning. Instead, it ensures the S&OP process is structured, decision-focused, and connected to business priorities.

Key Responsibilities

• Lead the overall design and continuous improvement of the S&OP process, including meeting cadence, governance, decision rights, standard work, and escalation routines.

• Own the S&OP calendar, meeting structure, pre-read requirements, executive agenda, and action tracking for key S&OP forums.

• Coordinate inputs from Demand Planning, Collaborative Planning, Supply Planning, Capacity Planning, Finance, Commercial, Operations, and Customer teams to support integrated business decisions.

• Translate planning outputs into clear insights, risks, tradeoffs, and recommended decisions for the VP of Supply Chain and cross-functional leadership.

• Develop and maintain S&OP performance scorecards, including service, forecast accuracy, forecast bias, supply attainment, inventory, working capital, capacity utilization, and action closure.

• Partner with Finance to connect S&OP outputs to AOP, latest estimate, margin, EBITDA, and working capital impacts.

• Support scenario planning and tradeoff analysis for major business decisions, including demand changes, capacity constraints, customer prioritization, inventory policy, and network impacts.

• Identify recurring gaps in planning inputs, decision quality, escalation discipline, and cross-functional alignment; work with functional owners to improve the process.

• Maintain S&OP playbooks, templates, standard work, and maturity roadmap across platforms and sites.

• Ensure S&OP forums stay focused on enterprise-level decisions, risks, tradeoffs, and escalations rather than routine planning updates.

Qualifications

• Education: Bachelor's degree in Supply Chain Management, Business Administration, Finance, Operations, or a related field
• Experience: 7+ years of progressive supply chain, S&OP, or operations experience
  • Proven experience leading or supporting S&OP processes, governance, or cross-functional planning routines
  • Experience working across Demand, Supply, Finance, and Commercial functions in a matrixed environment
  • Demonstrated experience driving process design, standardization, and continuous improvement initiatives
  • Experience preparing executive-level materials and facilitating senior leadership discussions
• Skills:
  • Deep understanding of S&OP processes, governance, and performance management
  • Strong business acumen, including financial concepts (AOP, forecast, margin, EBITDA, working capital)
  • Ability to synthesize complex data into clear insights, risks, and actionable recommendations
  • Strong facilitation skills to drive decision-making, alignment, and accountability
  • Excellent written and verbal communication skills, including executive presentation capabilities
  • Structured problem-solving and critical thinking skills
  • Ability to manage multiple priorities and navigate ambiguity
  • Strong cross-functional collaboration and stakeholder influence skills
  • Proficiency in data analysis and reporting tools (e.g., Excel, ERP systems, planning tools)

The information provided in this document provides an overview of the most common duties, qualifications, and demands of the position. It is not intended to be a comprehensive summary of the role, and the duties, qualifications, and demands of the position are subject to change without notice. The expectations provided here may also be modified if an employee with a disability could effectively meet the expectations for the role with reasonable accommodation.

The pay range for this full-time, salaried position is $124,818 - $187,226/year. Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. The position is eligible for a discretionary annual incentive based on company and individual performance. We offer a comprehensive benefits package including health, dental, 401k and wellness benefits beginning on the first day of employment. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location.

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