Senior Manager, Revenue Operations

Crusoe

$136K — $165K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-7 years in Revenue Operations, focusing on process improvement and incentive compensation administration, ideally in a B2B tech setting.
  • Hands-on experience managing commission operations, owning the complete process.
  • Strong proficiency in Salesforce for reporting and data hygiene.
  • Advanced skills in Excel/Google Sheets, including complex formulas and data modeling.
  • High attention to detail and ability to handle large datasets efficiently.
  • Excellent communication skills for conveying compensation mechanics clearly.
  • Experience implementing commission automation tools like CaptivateIQ or Spiff.
  • Familiarity with technology industry sales compensation structures like ARR quotas.

Responsibilities

  • Own the monthly commission calculation process for all quota-carrying roles ensuring accuracy and timely payouts.
  • Maintain comprehensive documentation for commission plans and resources for reps.
  • Serve as the primary contact for commission-related inquiries and disputes.
  • Collaborate with cross-functional teams to support compensation audits and reporting.
  • Identify inefficiencies in workflows and design scalable RevOps solutions.
  • Develop and maintain Salesforce dashboards for commission tracking and sales performance visibility.
  • Model compensation plans using Excel and Google Sheets for scenario analysis and process improvement.
  • Lead the selection and implementation of a commission automation platform.

Benefits

  • Competitive compensation package with Restricted Stock Units.
  • Paid time off and paid holidays for work-life balance.
  • Comprehensive health, dental, and vision insurance plans.
  • Employer contributions to HSA accounts for healthcare savings.
  • Generous paid parental leave policy.
  • Life insurance and disability coverage included.
  • Professional development opportunities and tuition reimbursement.
  • Mental health resources and wellness support available.
  • Commuter benefits for parking and transit costs.
  • Monthly cell phone stipend for communication support.
  • 401(k) retirement plan with a company match up to 4%.
  • Volunteer time off to support community involvement.
Full Job Description
About the Role:

We're looking for a Revenue Operations Manager to drive the systems, data, and processes that power our go-to-market engine. This high impact role is ideal for someone who loves building scalable systems, digging into data, and removing friction across the revenue cycle. A core focus will be owning sales compensation operations and leading the eventual implementation of a commission automation platform, but this role is broader: you'll be a key architect of how our revenue team operates and scales.

What You'll Be Working On:
  • Own the end-to-end monthly commission calculation process for all quota-carrying roles, ensuring accuracy and on-time payout.
  • Maintain commission plan documentation, policies, and rep-facing resources.
  • Serve as the primary point of contact for commission inquiries, disputes, and exception handling.
  • Partners cross functionally to reconcile payouts and support compensation-related audits and reporting.
  • Identify manual, inefficient workflows in the compensation and RevOps stack and build scalable solutions.
  • Build and maintain Salesforce reports, dashboards, and workflows that support commission tracking and sales performance visibility.
  • Leverage Excel and Google Sheets to model comp plans, run scenario analysis, and bridge gaps ahead of full tooling implementation.
  • Document processes to create a repeatable, audit-ready compensation operation.
  • Lead the evaluation, selection, and implementation of a commission automation platform (e.g., CaptivateIQ, Spiff, Xactly), including requirements definition, vendor management, Salesforce integration, and end-user rollout.


What You'll Bring to the Team:
  • 4-7 years of experience in Revenue Operations focusing on process improvement and incentive compensation administration, preferably within a high growth, B2B technology environment.
  • Hands-on experience running commission operations meaning you've owned the process, not just supported it
  • Strong Salesforce proficiency (reporting, dashboards, data hygiene)
  • Advanced Excel and/or Google Sheets skills (complex formulas, pivot tables, modeling)
  • High attention to detail and comfort working with large, messy datasets
  • Strong communication skills - able to explain comp mechanics clearly to reps and executives alike
  • Experience implementing a commission automation tool (CaptivateIQ, Spiff, Xactly, Commissionly, or similar)
  • Familiarity with technology industry sales compensation structures (ARR-based quotas, accelerators, SPIFs, etc.)
  • Experience at a growth-stage company where you've had to build or rebuild processes from scratch


Bonus Points
  • Experience with hyperscalers, GPU clouds, or high-performance compute environments.
  • Familiarity with large-scale AI training and inference architectures.
  • Strong network in the AI/ML and enterprise technology ecosystem.
  • Track record of working with Fortune 500 enterprises and digitally native businesses on transformative infrastructure deals.


Benefits:
  • Competitive compensation
  • Restricted Stock Units
  • Paid time off & paid holidays
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary
  • Volunteer time off


Compensation Range

Compensation will be paid in the range of up to $136,000 - $165,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

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