Royal Bank of Canada

Senior Manager, Regulatory Compliance Mgt. - Quality Assurance Review

Royal Bank of Canada • $100K — $120K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Undergraduate degree with 1-2 years of relevant work experience.
  • Strong written and oral communication skills.
  • Proficient in stakeholder management.
  • Excellent organizational, project management, and time management skills.
  • Ability to work under deadlines while maintaining high-quality standards.
  • Understanding of RCM regulatory requirements and methodologies.

Responsibilities

  • Manage a team of 3 GG08 staff executing Quality Assurance Reviews (QARs).
  • Ensure timely and accurate stakeholder communications.
  • Review and present preliminary QAR results to the QAR Director.
  • Provide reviews and approvals for Working Papers and Scope Documents.
  • Support the team in stakeholder discussions, especially in global contexts.
  • Manage and close QAR-identified Issues via the Enterprise Issues Management system.
  • Assist the QAR team with continuous improvement and process changes.

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits.
  • Opportunities for personal and professional development through coaching.
  • Ability to make a significant impact within the organization.
  • Dynamic and high-performing team environment.
  • Opportunities to engage with executives across multiple departments.
Full Job Description
Job Description

WHAT IS THE OPPORTUNITY?

The Regulatory Compliance Management (RCM) Quality Assurance Review (QAR) team performs a critical function to ensure enterprise-wide compliance with OSFI E-13 regulatory requirements and supports executive reporting on RBC's overall state of Compliance. This team leader role supports Enterprise Compliance's oversight of RBC's RCM Programs for Functions within the Functions Compliance Oversight Program (FCOP) as well as ongoing Issues management.

WHAT WILL YOU DO?
  • Manage a team of 3 GG08 staff responsible for executing QARs for which the team leader is responsible to oversee.
  • Key team leader responsibilities include:
    • ensuring all required stakeholder communications (e.g. notifications, information requests, etc.) are provided to stakeholders by the team accurately and on-time;
    • reviewing and presenting preliminary results to the QAR Director prior to stakeholder socialization;
    • providing one-up reviews and approvals for Working Papers;
    • reviewing draft Scope Documents and Final Reports before they are sent for RCM Senior Director approval;
    • supporting the team with stakeholder discussions; and
    • creating and managing QAR-identified Issues to closure via the Enterprise Issues Management (EIM) system.
  • Note that as the team and stakeholders are global, the team leader may need to facilitate stakeholder discussions without the team due to time zone limitations.
  • Additionally, assist the wider QAR team as required on other components or initiatives of the QAR Program (e.g. continuous improvement, process changes, annual planning).


WHAT DO YOU NEED TO SUCCEED?

Must have:
  • Undergraduate degree with 1-2 years of relevant work experience (i.e. transferrable skills).
  • Demonstrated ability in written and oral communication skills along with strong stakeholder management skills.
  • Strong organizational, project management and time management capabilities.
  • Deadline-driven and results-oriented; able to meet consistently high quality standards while handling a variety of tasks and deadlines simultaneously.
  • Understanding of RCM regulatory requirements and related methodologies.


Nice-to-have:
  • Experience with conducting quality assurance reviews or control testing or assessments, particularly in a risk management/compliance context.

Certified audit/ compliance/risk management professional.

What's in it for you?

  • A comprehensive Total Rewards Program including bonuses and flexible benefits
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to interface with executives from many different parts of the organization


Job Skills
Audits Compliance, Critical Thinking, Data Gathering Analysis, Decision Making, Financial Regulation, Industry Knowledge, Interpersonal Relationship Management, Product Services, Risk Management, Strategic Thinking

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CHIEF LEGAL & ADMIN OFFICE GRP

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-31

Application Deadline:

2026-09-18
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
Finance & Insurance
5 Year Trend
+8.7%
NASDAQ
RY
* Ladders Estimates

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