Ironclad

Senior Manager, Recruiting Operations

Ironclad$165K — $200K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in Recruiting Operations, Workforce Planning, or People Operations, preferably in a tech-focused, high-growth environment.
  • Expertise in using AI and automation to improve recruiting efficiency and candidate engagement.
  • Strong analytical skills with the ability to create predictive models for executive decision-making.
  • Proven ability to design scalable recruiting infrastructure.
  • Experience in creating enablement programs for hiring managers and interviewers.
  • Innovative mindset, ready to embrace new technologies and lead digital transformation.
  • Excellent in stakeholder management and cross-functional collaboration.

Responsibilities

  • Manage and optimize Recruiting Coordinators and Operations to ensure fast, quality hiring.
  • Implement continuous improvements and operational excellence across global recruiting teams.
  • Design and nurture a scalable recruiting infrastructure focused on AI and automated workflows.
  • Lead change management initiatives to enhance adoption of new recruiting technologies.
  • Collaborate with Finance and People leaders on strategic workforce planning and hiring forecasts.
  • Analyze recruitment data to provide insights on capacity, risk, and hiring timelines.
  • Develop structured interviewing frameworks and training programs to elevate hiring capabilities.

Benefits

  • 100% health coverage for employees and 75% for dependents, with various plans available.
  • Generous leave policies, including comprehensive parental and compassionate leave.
  • Support for family forming through Maven services for employees and their partners.
  • Flexible paid time off to meet personal needs.
  • Monthly stipends for wellbeing, hybrid work, and cell phone usage (if necessary).
  • Mental health resources through Modern Health, offering various support options.
  • Pre-tax commuter benefits for US employees.
  • 401(k) plan with employer matching for retirement savings.
  • Opportunities for team bonding and events throughout the year.
  • A chance to actively shape and influence the company culture and workspace.
Full Job Description
Recruiting at Ironclad

We are seeking a visionary, systems-oriented leader to serve as our Senior Manager of Recruiting Operations. This is an opportunity to scale a high-impact recruiting engine at a critical phase of growth. You will design and operationalize the programs, processes, and enablement strategies that power consistent, high-quality hiring outcomes across the business. As a core member of the recruiting leadership team, you will champion the integration of cutting-edge AI tools and automated workflows, delivering step-function improvements in operational velocity, precision, and hiring quality across the globe.

What You'll Do
  • Manage Recruiting Coordinators and Recruiting Operations for the company enabling high quality hiring at speed.
  • Drive continuous process improvement, consistency and operational excellence across recruiting teams globally.
  • Architect and maintain a scalable recruiting infrastructure (systems and processes) with a relentless focus on leveraging AI and automation to eliminate friction, reduce manual effort, and accelerate high-volume hiring.
  • Lead change management efforts, rapidly iterating on systems and training teams to maximize adoption of new, AI-driven workflows.
  • Drive strategic workforce planning in partnership with Finance and People leaders, delivering data-backed hiring forecasts, capacity models, and scenario analyses.
  • Lead recruiting analytics, providing executive-level insights on capacity, risk, timelines, and strategic trade-offs along with translating data into actionable insights that improve team performance
  • Elevate organizational hiring capability by developing structured interviewing frameworks, creating best-practice playbooks, and building comprehensive enablement programs for recruiters and hiring managers.
  • Partner closely with Talent Acquisition leadership to reinforce high standards for candidate experience and overall hiring outcomes.


What You Have
  • 8+ years of progressive leadership in Recruiting Operations, Workforce Planning, or People Operations, ideally within a high-growth, technology-driven environment.
  • Expertise with modern recruiting systems and recruiting technology, including ATS, scheduling, and analytics tooling. Experience with Ashby and Ashby Analytics is strongly preferred.
  • Demonstrated expertise in leveraging AI and intelligent automation to fundamentally transform recruiting efficiency and candidate engagement.
  • Advanced analytical fluency and the ability to build predictive models that directly inform and drive executive decision-making.
  • Proven track record of successfully architecting recruiting infrastructure that scales
  • Experience building enablement programs and improving hiring manager and interviewer effectiveness
  • A builder's mindset and passion for innovation; eager to pilot new technologies and lead teams through transformative digital change.
  • Exceptional skills in stakeholder management, cross-functional collaboration, program execution, and change management.


Base Salary Range: $165,000 - $200,000

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

US Full-Time Employee Benefits at Ironclad:
  • 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
  • Market-leading leave policies, including gender-neutral parental leave and compassionate leave
  • Family forming support through Maven for you and your partner
  • Paid time off - take the time you need, when you need it
  • Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
  • Mental health support through Modern Health, including therapy, coaching, and digital tools
  • Pre-tax commuter benefits (US Employees)
  • 401(k) plan with Fidelity with employer match (US Employees)
  • Regular team events to connect, recharge, and have fun
  • And most importantly: the opportunity to help build the company you want to work at

**UK Employee-specific benefits are included on our UK job postings

About Ironclad

Ironclad is a legal technology company that provides a contract management platform. The platform helps legal teams manage contracts more efficiently and effectively. Ironclad's products include contract workflow, contract analytics, and contract collaboration. The company was founded in 2014 and is headquartered in San Francisco, California.
Learn more about Ironclad
Size
100 employees
Industry
Founded
2014

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