HeartFlow

Senior Manager, Quality System & Compliance

HeartFlow$195K — $250K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's in engineering or scientific discipline or equivalent.
  • 10+ years in Quality within the medical device industry.
  • At least 5 years in a leadership or management role.
  • Expertise in FDA 21 CFR 820, ISO 13485, IEC 62304, ISO 14971 regulations.
  • Demonstrated experience during regulatory inspections.

Responsibilities

  • Manage the QMS to ensure compliance with global regulations.
  • Oversee key QMS subsystems like CAPA, Document Control, and External Audit management.
  • Drive initiatives for continuous QMS improvement.
  • Act as the primary subject matter expert during audits and inspections.
  • Prepare the organization for compliance with international quality standards.
  • Lead and mentor a team of quality professionals.
  • Collaborate with cross-functional teams to integrate quality processes.

Benefits

  • Hybrid working environment
  • Opportunities for professional development and career growth.
  • Involvement in impactful quality compliance initiatives.
  • Support for global expansion efforts.
Full Job Description
As the Senior Manager of Quality System and Quality (Regulatory) Compliance, you are a pivotal leader responsible for the strategy, execution, and continuous improvement of our Quality Management System (QMS), oversight, and associated tools. You will lead our efforts to ensure robust compliance with national and international medical device regulations, including FDA, ISO 13485, EU MDR, and MDSAP. This role is a unique blend of strategic foresight and tactical leadership, requiring a deep expertise in QMS setup and management, particularly for Software as a Medical Device (SaMD), with ability to make thoughtful changes and enhance the overall QMS.

You will lead a high-performing team of quality professionals , championing a "Quality-first" culture and driving data-driven decisions. Your proven track record of navigating complex regulatory landscapes, including FDA, PMDA, IEC, EU MDR, and ISO regulations and standards, is essential to our success.
Job Responsibilities:

Quality Management System (QMS) Oversight
  • Manage holistic aspects of the QMS to ensure compliance with global regulations, including FDA, ISO 13485, EU MDR, and MDSAP countries' requirements.
  • Oversee the following key QMS subsystems: CAPA subsystem, Document Control, Training, Management Review, Internal Audits, and External Audit management, QMS Tool Validation, and Supplier Management.
  • Drive continuous improvement initiatives to enhance the efficiency and effectiveness of the QMS.

Quality Compliance & Audits
  • Serve as the front room or backroom lead and the primary subject matter expert (SME) for the QMS during audits, including inspections by the FDA, Notified Bodies, and other regulatory authorities.
  • Prepare the organization for an appropriate level of quality compliance to U.S. and international requirements to support Heartflow's global expansion.

Strategic Leadership & Team Development
  • Lead, mentor, and scale a team of QMS professionals, fostering career growth and technical excellence.
  • Champion a "Quality-first" mindset throughout the organization, through collaboration and using impactful KPIs to drive accountability and data-driven decisions.
  • Collaborate with leaders and partners in R&D, Production, Regulatory, Clinical, and Product Management to integrate quality processes seamlessly, balancing compliance with business objectives.
  • Manage departmental resources, including headcount and long-term strategic planning.
Skills Needed:
  • Effective, clear, and concise communication skills bringing clarity to complex topics across the leadership spectrum.
  • Ability to coach, mentor, and drive a collaborative quality culture through influence.
  • Deep understanding of Quality System and Quality Compliance.
  • Experience interacting with auditors, including Notified Body auditors and FDA Investigators.
Educational Requirements & Work Experience:
  • Bachelor's degree in engineering or scientific discipline, or equivalent.
  • 10+ years of progressive experience in Quality within the medical device industry, with at least 5+ years in a leadership/management role.
  • Expert-level knowledge of relevant regulations and standards, including FDA 21 CFR 820, ISO 13485, IEC 62304, and ISO 14971.
  • Proven track record of successfully leading or playing a key SME role in regulatory inspections (FDA, Notified Body).
  • Exceptional leadership and communication skills, with a demonstrated ability to influence and build consensus among cross-functional senior leaders.

Preferred:
  • Direct experience with AI/ML-driven SaMD and cloud-based medical device platforms.
  • Familiarity with medical device cybersecurity standards (e.g., AAMI TIR57) and data privacy regulations.
  • Experience with global regulatory submissions (e.g., CE Marking, PMDA).
  • Experience implementing and scaling quality processes in a fast-paced and growing environment.

This position has an estimated base salary of $195,000 - $250,000, bonus, and equity. #LI-IB1; LI-Hybrid

About HeartFlow

HeartFlow is a medical technology company that specializes in non-invasive, personalized cardiovascular disease diagnosis and treatment planning. The company's technology uses artificial intelligence and deep learning algorithms to create 3D models of patients' hearts and simulate blood flow. HeartFlow's technology has been used in over 30,000 patients worldwide and has been shown to improve patient outcomes and reduce healthcare costs. The company was founded in 2007 and is headquartered in Redwood City, California.
Learn more about HeartFlow
Size
500 employees
Industry
Founded
2009

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