Description Position at MTA Construction & Development
JOB TITLE:
Senior Manager, Quality
AGENCY:
Construction & Development
DEPT/DIV:
Office of the PresidentCorporate Quality
REPORTS TO:
Assistant Vice President, Quality Executive
WORK LOCATION:
2 Broadway
HOURS OF WORK:
8:30 AM to 5:00 PM or as required (7.5HR/ DAY)
JOB FAMILY: GEN
GRADE: 007
SALARY RANGE:
$117,085 to $140,106
DEADLINE:
Open Until Filled
MTA Construction & Development reserves the right to remove this posting before the application deadline.
Telework
This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.
Summary
The Senior Manager Quality is responsible for quality functions related to MTA C&D processes and departmental activities. The Senior Manager provides quality guidance utilizing functional, quality, and engineering best practices, analytics, reporting, and continuous improvement concepts and ensures timely actions to meet ISO 9001 registration requirements.
This role works with in-house C&D Department and Business Unit personnel in securing improvements and providing guidance and implementation strategies as needed while ensuring the quality of internal work, construction oversight, materials used, vendor services, and installation facilities.
Responsibilities
Manages activities to ensure timely awareness and accessibility of new and updated quality documentation throughout MTA C&D.
Supports the C&D Quality Management Audit Program, including identifying audit candidates based on trend analysis and C&D management feedback and requests.
Initiates and provides support for C&D-wide activities to address ISO 9001 registration requirements, i.e.:
- Customer satisfaction reviews.
- Continual improvement programs.
- Assurance of timely and complete contracts for ISO 9001 and ISO 14001 registration activities.
- Coordination of data for the annual ISO 9001 Management Review.
Provide reports and updates on quality activities and status for presentation to Senior Management.
Works with C&D Business Unit personnel to identify and initiate improvements in C&D processes, requirements, and activities to ensure the successful execution of the MTA C&D Capital Program.
Education and Experience
Bachelor's degree in Engineering, Architecture, Construction or Project Management, Transportation, or a related field.
Must have a minimum of seven (7) years of related experience.
Competencies:
Excellent communication and interpersonal skills.
Familiarity and hands-on experience with Quality concepts and processes, including ISO 9001.
Must have focus and the ability to deliver results, organizational effectiveness, and continuous improvement.
Must possess excellent team-building, listening, problem-solving, and prioritization skills.
Proficient computer skills (i.e., Windows environment, Microsoft Office, PeopleSoft, Oracle, etc.) and strong business administrative skills (i.e., presentations, report and letter writing, time management, etc.).
Comprehensive Benefits & Total Rewards Package:
Transportation & Financial Benefits
Commuting Made Easy - Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.
Premium Health Coverage at Low Cost - Access high-quality individual, family, and domestic partner healthcare, dental, vision, and life insurance plans.
Secure Your Future - Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.
Time Off & Work-Life Balance
Generous Time Away - Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.
Holistic Support Services - Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.
Professional Growth & Development
Learning & Development Program - Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.
Educational Investment - Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.
Employee Experience & Community
Employee Assistance Programs - Comprehensive support services to help you navigate life's challenges with confidence and resources.
Discounts & Perks - Take advantage of MTA employee discount programs offering savings on products and services.
Connect & Belong - Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.
How to Apply
For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.
For External Applicants: Visit www.mta.info, click the "Careers" link located in the footer under the "The MTA" section, then click on "See All Open MTA Positions". Search for the desired position, click Apply, and follow the instructions.
Additional Information:
Final salary is determined by experience, skill set, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.
To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
