Flowserve

Senior Manager, QRC Manager

Flowserve$110K — $130K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-10+ years of manufacturing or aftermarket operations experience, with 3-5+ years in supervisory roles.
  • Strong knowledge of pumps, mechanical seals, and rotating equipment.
  • Proven track record in applying Lean, Six Sigma, and continuous improvement methodologies.
  • Experience managing key performance indicators and using ERP/MRP systems effectively.
  • Bachelor's Degree in Mechanical Engineering, Industrial Engineering, Operations Management, Business, or related field.

Responsibilities

  • Direct daily manufacturing, assembly, machining, testing, and repair operations for rotating equipment.
  • Champion safety-first culture and enforce compliance with environmental and safety standards.
  • Recruit, mentor, and develop talent while fostering a culture of continuous learning.
  • Oversee financial and capacity planning while managing operational budgets and expenditures.
  • Implement continuous improvement initiatives to enhance efficiency and reduce costs.
  • Collaborate with cross-functional teams to ensure seamless order execution and customer service.

Benefits

  • Opportunity to lead a diverse and multidisciplinary team.
  • Engagement in a zero-incident safety culture.
  • Chance to implement impactful continuous improvement programs.
  • Involvement in strategic financial planning and operational management.
  • Exposure to cutting-edge manufacturing and service operations.
Full Job Description
In this key site leadership role, you will have end-to-end accountability for operational execution, customer experience, manufacturing throughput, and aftermarket repair operations across pumps, mechanical seals, and rotating equipment.

As the site leader, you will manage a multidisciplinary, diverse team across assembly, machining, DCI (Disassembly, Cleaning, Inspection), engineering, and field service. You will drive a zero-incident safety culture, spearhead continuous improvement programs (Lean, Six Sigma, 5S/6S, Kaizen), manage site P&L financials (labor absorption, cost management, direct labor utilization, capital planning), and ensure market-leading response times and On-Time Delivery (OTD).

Key Responsibilities
  • Site Operational Leadership & Execution: Direct all daily manufacturing, assembly, machining, testing, and aftermarket repair operations for rotating equipment, pumps, and mechanical seals to maximize throughput and operational efficiency.
  • Safety & Quality Ownership: Champion an uncompromising safety-first culture adhering to strict environmental, health, and safety standards to achieve zero Lost Time Accidents (LTA) and maintain low TRR metrics. Enforce ISO quality management systems across all shop workflows.
  • People Leadership & Talent Development: Recruit, mentor, train, and counsel direct labor and supervisory personnel. Build direct labor progression programs, cross-training matrices, and robust succession planning for the facility.
  • Site Financial & Capacity Planning: Develop and execute comprehensive operational plans managing direct labor utilization, labor absorption, budget variance, facility maintenance, operating expenses, and capital expenditures (CapEx).
  • Continuous Improvement & Backlog Reduction: Implement Lean Manufacturing, Kaizen, 6S, and Continuous Improvement Programs (CIP) to eliminate shop bottlenecks, streamline repair scopes, reduce warranty costs, and eliminate past-due backlogs.
  • Cross-Functional Collaboration: Partner with Regional Sales, Commercial Operations, Project Management, Quality, and Finance to ensure seamless order execution, accurate repair quotations (AMP cycle time), and best-in-class customer service.


Required Qualifications & Experience
  • Experience: 8-10+ years of progressive manufacturing or aftermarket repair operations experience, including at least 3-5+ years in direct supervisory or operations site management (Plant Manager, Shop Manager, Production Manager, or Service Center Manager).
  • Industry & Technical Background: Proven knowledge of pumps, mechanical seals, rotating equipment, or related industrial fluid motion and control equipment. Understanding of service/shop operations including DCI, machining, welding, assembly, testing, and field service.
  • Continuous Improvement: Demonstrated track record applying Lean, Six Sigma, 5S/6S, Kaizen, or Root Cause Analysis to drive measurable Year-Over-Year gains in OTD, safety, and productivity.
  • Systems & Business Acumen: Experience managing site KPIs (labor absorption, OTD, TRR, warranty, past due backlog), utilizing ERP/MRP order management platforms, and proficient in Microsoft Office (Excel, PowerPoint).
  • Education: Bachelor's Degree (B.S. or B.A.) in Mechanical Engineering, Industrial Engineering, Operations Management, Business, or a related technical discipline.

About Flowserve

Flowserve Corporation is an American multinational corporation that develops and manufactures flow control equipment such as valves, pumps, seals, and automation systems. It serves a wide range of industries including oil and gas, chemical, power generation, and water management. Flowserve has a global presence with over 18,000 employees in more than 55 countries. The company was founded in 1997, but its history dates back to the 1790s with the founding of Simpson & Thompson, a British pump manufacturer. Flowserve is committed to sustainability and has implemented various initiatives to reduce its environmental impact, including reducing greenhouse gas emissions and water usage.
Learn more about Flowserve
Size
15,000 employees
Market Cap
$3.9 billion
Industry
Net Income
$115.9 million
Founded
1997
5 Year Trend
-2.4%
Revenue
$3.7 billion
NASDAQ

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