Role descriptionJob Role: Duck Creek Program Manager
Required Experience: 8+ Years of project / program management experience with at least 3 to 5 years of experience in Duck Creek implementations
Job Description: - We are seeking a highly skilled Program Manager with proven experience in Duck Creek Technologies to lead and oversee complex insurance technology programs
- The ideal candidate will drive end to end program execution manage cross functional teams and ensure successful delivery of Duck Creek implementations aligned with business objectives
Key Responsibilities: - Program Leadership: Lead largescale Duck Creek implementation and transformation programs across multiple business units and Define program scope objectives timelines and deliverables in alignment with organizational goals
- Stakeholder Management: Act as the primary liaison between business stakeholders IT teams and vendors and Communicate program status risks and dependencies to senior leadership
- Delivery Management: Oversee project managers and technical teams to ensure on time on budget delivery and Monitor progress resolve issues and escalate risks proactively
- Duck Creek Expertise: Provide guidance on Duck Creek modules Policy Billing Claims Distribution Management and Ensure best practices in configuration integration and customization
- Governance Compliance: Establish program governance frameworks reporting mechanisms and compliance standards and Drive adherence to quality assurance and regulatory requirements
- Continuous Improvement: Identify opportunities to optimize processes and enhance system performance and Champion innovation and adoption of emerging technologies in insurance platforms
Required Skills & Experience:- Technical Expertise: Strong understanding of insurance domain processes and digital transformation
- Program Management: 8 to 12 years of experience in program project management with at least 3 to 5 years in Duck Creek implementations
- Proven track record of managing multimillion dollar programs
- Leadership Communication: Exceptional stakeholder management and communication skills
- Ability to lead cross functional teams in a matrix environment
Tools Methodologies:- Proficiency in Agile Waterfall and hybrid delivery models
- Familiarity with project management tools JIRA MS Project Confluence
Required Qualifications:- Bachelor's or master's degree in computer science information technology business administration or related field
- PMP PRINCE2 or Agile certifications preferred
