Walmart

Senior Manager, Program Management - Walmart U.S. People Strategy & Operations

Walmart$80K — $155K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience leading large-scale, cross-functional initiatives
  • Demonstrated success in matrixed environments and influencing without authority
  • Proficient in program management tools (Airtable, Smartsheet, Jira, etc.)
  • Bachelor's degree in Business, Human Resources, or related field
  • Familiarity with Walmart systems and governance processes

Responsibilities

  • Lead day-to-day delivery of enterprise programs such as Hourly Pay for Performance
  • Translate strategic goals into actionable roadmaps and measurable outcomes
  • Anticipate challenges and maintain alignment across work-streams
  • Drive cross-functional routines for accountability and visibility
  • Craft executive updates that clearly convey program progress and risks
  • Build credibility with senior stakeholders through structured communication
  • Identify friction points and enhance operational excellence

Benefits

  • Comprehensive health coverage including medical, vision, and dental insurance
  • 401(k) with company match and stock purchase options
  • Paid time off including parental and family care leave
  • Short-term and long-term disability benefits
  • Education reimbursement for further studies and training programs
Full Job Description
Position Summary...
The Senior Manager, Program Management leads the day-to-day execution of complex, high-impact initiatives across Walmart U.S. People Strategy & Operations. This role turns strategy into action by aligning senior stakeholders, driving clarity across teams, and ensuring that enterprise programs deliver
measurable outcomes. Working closely with the Director of Program Management, Portfolio Management, and cross-functional partners across People, Product, Tech, and Operations, the Senior Manager orchestrates delivery through influence rather than authority. They bring structure, momentum, and communication discipline to programs that shape the future of how Walmart enables and supports its associates. This role requires exceptional organization, business acumen, and executive presence - balancing delivery precision with the ability to communicate confidently and credibly with senior leaders.

Mission:
Drive the day-to-day delivery of complex, high-impact People initiatives - bringing structure, influence, and clarity to enterprise execution.

What you'll do...
Program Planning & Delivery
• Lead day-to-day delivery of one or more enterprise programs (e.g., Hourly Pay for Performance, Open Door modernization)
• Translate strategic direction into actionable roadmaps, milestones, and measurable outcomes
• Anticipate challenges, clarify priorities, and connect decisions across work-streams to maintain alignment
• Drive cross-functional routines that enable progress, accountability, and visibility
• Partner with Product and Tech to manage dependencies and system readiness

Governance & Reporting
• Craft executive-ready updates and SteerCo materials that convey program progress, risks, and recommendations with clarity and confidence
• Partner with the Director and Portfolio Management to ensure program data and insights inform enterprise governance routines
• Maintain disciplined documentation, dashboards, and reporting that support decision-making
• Ensure governance standards, templates, and delivery frameworks are applied consistently across programs

Stakeholder Influence & Communication
• Build credibility and trust with senior stakeholders across People, Operations, Finance, and Tech
• Navigate competing priorities and facilitate alignment through clear communication and structured problem-solving
• Represent program status and recommendations in leadership discussions with confidence and accuracy
• Partner with COEs, People Enablement, and field leaders to connect delivery plans with change management and readiness
• Partner with the Director and business stakeholders to clarify problem statements, define success measures, and ensure delivery plans address the right business needs

Operational Excellence & Continuous Improvement
• Identify and remove friction points that slow delivery or dilute impact
• Contribute to the refinement of delivery frameworks, governance routines, and communication practices
• Leverage program management tools (Airtable, Smartsheet, Jira, or equivalent) to ensure realtime visibility and accountability
• Capture lessons learned and share best practices across the delivery network
• Apply an AI- and automation-first mindset to identify efficiencies, improve decision quality, and enhance the associate experience

Key Skills
• Executive communication and stakeholder influence
• Enterprise program leadership and delivery discipline
• Cross-functional alignment and collaboration
• Governance and risk management
• Systems thinking and dependency management
• Change readiness and adoption planning

What you'll bring...
• 7+ years of experience leading large-scale, cross-functional initiatives with senior stakeholder visibility
• Demonstrated success operating in matrixed environments and influencing without authority
• Proficiency in program management tools and methodologies (e.g., Airtable, Smartsheet, Jira, or equivalent)

Additional Qualifications:
• Bachelor's degree in Business, Human Resources, or related field.
• Experience within People, HR Tech, or Enterprise Transformation functions.
• Familiarity with Walmart systems, delivery rhythms, and governance processes.
• Strong storytelling, facilitation, and executive presentation skills.
• Ability to navigate ambiguity and drive alignment across diverse stakeholder groups

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $80,000.00 - $155,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years' experience leading cross-functional teams.
3 years' experience using intermediate functionality of Microsoft Office.
Bachelor's degree in Business, Human Resources, or related field and 4 years' experience in project management, compliance, operations management, or related area OR 6 years' experience in project management, compliance, operations management, or related area.
Bachelor's degree in Business, Human Resources, or related field and 4 years' experience in project management, compliance, operations management, or related area OR 6 years' experience in project management, compliance, operations management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Managing a budget, profit and loss statement, or relate financial process, Master's degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area, Project Management Certification

Primary Location...

806 Excellence Dr, Bentonville, AR 72716, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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