Senior Manager, Program Management - Marketing Operations & Creative

Walmart, Inc.

$80K — $155K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in program, project, or operations management within a marketing or creative environment
  • Experience managing complex, high-volume cross-functional portfolios
  • Strong grasp of creative workflows and campaign execution across various channels
  • Ability to prioritize tasks, make tradeoff decisions, and manage competing priorities in fast-paced settings
  • Experience in process improvement and project management systems
  • Proficiency with tools like Asana, Jira, or Smartsheet
  • Strong communication and stakeholder management skills

Responsibilities

  • Lead end-to-end program and project management for various marketing campaigns and creative deliverables
  • Own intake and prioritization of work, making strategic tradeoff decisions
  • Manage creative resources to ensure balanced workloads and optimal utilization
  • Establish and refine project management standards and workflows for efficiency
  • Coordinate cross-functionally with Marketing, Creative, and Events teams
  • Oversee creative workflows, ensuring smooth execution from concept to delivery
  • Identify risks early and adapt plans to keep projects on track

Benefits

  • Comprehensive health coverage including medical, vision, and dental
  • 401(k) with stock purchase options and company-paid life insurance
  • Generous paid time off including sick leave, parental leave, and bereavement
  • Short and long-term disability benefits
  • Employee discounts and reimbursement for adoption and surrogacy expenses
  • Education benefits covering tuition and fees for various programs
  • Flexible paid time off for vacations and holidays
Full Job Description
Position Summary...
Walmart Marketplace is seeking a strategic and highly organized Senior Manager of Program Management to lead marketing operations and creative project execution for seller-facing initiatives. This role owns the end-to-end execution engine-bringing structure, visibility, and scalability to a high volume of complex, cross-functional work.

You will operate at the intersection of strategy and execution-overseeing intake, prioritization, resource allocation, and delivery across marketing, events, and creative workstreams. This role requires balancing operational rigor with the flexibility needed to support creative teams, while making real-time decisions on priorities, tradeoffs, and team capacity.

Success in this role requires strong leadership, sound judgment, and the ability to navigate ambiguity-driving alignment across stakeholders, optimizing how work gets done, and ensuring high-quality delivery on time and within budget.

What you'll do...
  • Lead end-to-end program and project management for marketing campaigns, events, and creative deliverables across multiple channels (digital, social, print, video, events)
  • Own intake and prioritization of work, making tradeoff decisions based on business impact, timelines, and team capacity
  • Manage creative and program resources to ensure balanced workloads and optimal team utilization
  • Establish and evolve project management standards, tools, and workflows to improve efficiency, visibility, and scalability
  • Partner cross-functionally with Marketing, Creative, Events, and external partners to ensure alignment and shared accountability
  • Oversee creative workflows, ensuring clear briefs, structured review cycles, and smooth execution from concept to delivery
  • Identify risks early, resolve blockers, and adapt plans to keep work on track in a fast-paced environment
  • Lead and develop a team of program and project managers, driving performance, coaching, and team effectiveness
  • Provide visibility into project status, risks, and team capacity to support informed decision-making


What You'll Bring:

  • 6+ years of experience in program, project, or operations management within a marketing, creative, or related environment
  • Experience leading teams and managing complex, high-volume portfolios of cross-functional work
  • Strong understanding of creative workflows and campaign execution across multiple channels
  • Proven ability to prioritize work, make tradeoff decisions, and manage competing priorities in a fast-paced environment
  • Experience building or improving processes, workflows, and project management systems
  • Proficiency with tools such as Asana, Jira, Airtable, Workfront, or Smartsheet
  • Strong communication and stakeholder management skills, with the ability to influence across levels
  • High level of organization, attention to detail, and problem-solving capability
  • Bachelor's degree in a related field or equivalent experience (PMP or Agile certification a plus; eCommerce or retail experience preferred)


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

Bentonville, Arkansas US-30008: The annual salary range for this position is $80,000.00 - $155,000.00

San Bruno, California US-08848: The annual salary range for this position is $104,000.00 - $202,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years' experience leading cross-functional teams.
3 years' experience using intermediate functionality of Microsoft Office.
Bachelor's degree in Business, Human Resources, or related field and 4 years' experience in project management, compliance, operations management, or related area OR 6 years' experience in project management, compliance, operations management, or related area.
Bachelor's degree in Business, Human Resources, or related field and 4 years' experience in project management, compliance, operations management, or related area OR 6 years' experience in project management, compliance, operations management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Managing a budget, profit and loss statement, or relate financial process, Master's degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area, Project Management Certification

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

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