GameChanger Media

Senior Manager, Product Strategy & Operations

GameChanger Media$170K — $190K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in Product Operations, Strategy & Operations, Program Management, or related field within technology
  • Proficiency in building and scaling operating models and planning processes
  • Experienced in leading cross-functional initiatives and influencing stakeholders
  • Development of KPI frameworks and operational reporting skills
  • Strong understanding of product development lifecycles and prioritization frameworks
  • Experience working with senior leaders in fast-paced environments
  • Familiarity with analytics and AI-assisted workflow tools

Responsibilities

  • Define and improve the Product operating model and planning cycles
  • Lead planning processes to align company objectives with product priorities
  • Build and maintain visibility across Product initiatives with operational dashboards
  • Partner with stakeholders to enhance cross-functional alignment and consistency
  • Establish operational reporting to illustrate progress and risks to leadership
  • Translate feedback and metrics into actionable recommendations
  • Drive effective leadership communications through various content formats
  • Identify operational inefficiencies and implement scalable processes

Benefits

  • Unlimited vacation policy
  • Technology stipend of $4,000 every two years for equipment upgrades
  • Annual $500 WFH stipend
  • Monthly wellness and lifestyle stipends
  • Full health benefits including medical, dental, and vision
  • Retirement benefits with company match
  • Paid parental leave up to 20 weeks for birthing parents
  • Teammate discount at DICK'S Sporting Goods and affiliated brands
Full Job Description
The Position:

As GameChanger continues to grow, we are looking for a Senior Manager, Product Strategy & Operations to partner with our Chief Product & Technology Officer in scaling the operating model behind our Product organization. In this role, you will help define and improve the planning processes, operating rhythms, prioritization frameworks, and reporting mechanisms that enable Product teams to execute effectively and remain focused on the highest-impact opportunities. You will serve as a strategic operational partner across Product, Engineering, Design, Data, and Commercial teams, helping drive alignment, visibility, and accountability across key initiatives. This is a highly cross-functional individual contributor role for a strong operator who enjoys bringing structure to ambiguity, translating strategy into execution, and helping organizations operate more effectively. You will report directly to the Chief Product & Technology Officer and work from our New York City HQ.

What You'll Do:
  • Define and continuously improve the Product operating model, including planning cycles, roadmap reviews, prioritization frameworks, leadership cadences, and execution rhythms
  • Lead annual, quarterly, and ongoing planning processes to ensure alignment between company objectives, product priorities, and team execution
  • Build and maintain portfolio-level visibility across Product initiatives through operational dashboards, KPI reporting, roadmap tracking, and dependency management
  • Partner with Product, Engineering, Design, Data, Finance, and Commercial stakeholders to improve cross-functional alignment, execution consistency, and organizational focus
  • Establish and manage operational reporting processes that help leadership understand progress, risks, trade-offs, and strategic opportunities
  • Translate customer feedback, product metrics, and organizational signals into actionable recommendations that improve prioritization and decision-making
  • Drive leadership communications through all-hands content, portfolio reviews, planning materials, executive updates, and organizational storytelling
  • Identify operational inefficiencies and implement scalable processes, tools, and workflows that improve visibility, accountability, and execution across the Product organization


Who You Are:
  • 8+ years of experience in Product Operations, Strategy & Operations, Program Management, Product Management, Business Operations, or a related field within a technology organization
  • Experience building and scaling operating models, planning processes, roadmap governance, or portfolio management functions within Product organizations
  • Experience leading cross-functional initiatives and influencing stakeholders across Product, Engineering, Design, Data, and business teams
  • Experience developing KPI frameworks, operational reporting, dashboards, or portfolio visibility processes that support executive decision-making
  • Strong understanding of product development lifecycles, roadmap planning, prioritization frameworks, and organizational operating rhythms
  • Experience working directly with senior leaders in fast-paced, high-growth environments
  • Familiarity with product planning, project management, analytics, and AI-assisted workflow tools


Perks:
  • Work from our well-furnished, modern office in Manhattan, NY.
  • Unlimited vacation policy.
  • Paid volunteer opportunities.
  • Technology stipend - $4,000 every 2 years after your start to make sure you have the latest and greatest technology.
  • WFH stipend - $500 annually to make your WFH situation comfortable.
  • Monthly physical, mental, wellness & learning stipend offered through Holisticly.
  • Monthly lifestyle stipend offered through Fringe.
  • Full health benefits - medical, dental, vision, prescription, FSA, HRA, HSA, and coverage for family/dependents.
  • Retirement savings - Traditional and Roth 401K plans are offered through Vanguard, with an immediate company match.
  • Life insurance - basic life, supplemental life, and dependent life.
  • Disability leave - short-term disability and long-term disability.
  • Company paid parental leave - up to 20 weeks for birthing parents and up to 12 weeks for non-birthing parents.
  • Family building benefits offered through Progyny.
  • DICK'S Sporting Goods and their family of brands teammate discount.


The target salary range for this position is between $170,000 and $190,000 This is part of a total compensation package that includes incentive, equity, and benefits for eligible roles. Individual pay may vary from the target range and is determined by several factors including experience, internal pay equity, and other relevant business considerations. We constantly review all teammate pay to ensure a great compensation package that is fair and equal across the board.

* DICK'S Sporting Goods has company-wide practices to monitor and protect the company from significant compliance and monetary implications as it pertains to employer state tax liabilities. Due to said guidelines put in place, we are unable to hire in AK, DE, HI, IA, LA, MS, MT, OK, and SC.

Our Interview Process & AI

We recognize that AI has become a common part of everyday life and professional work, and its use continues to evolve rapidly. Our perspective on AI in the hiring process will evolve as well. At this time, we ask that candidates please refrain from using AI tools during interviews and assessments, as we want to see your authentic self. We will clearly indicate if and when AI use is acceptable in the process. If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!

IMPORTANT NOTICE: All official recruitment communications from GameChanger will come from an email address ending in [redacted].com or [redacted]. If you receive communication from any other domain, please be cautious, as it is likely fraudulent.

About GameChanger Media

GameChanger is a US-based technology company whose mobile app and website provide scorekeeping, stats, video streaming, and recap stories to teams and connected fans at the local level. The platform supports features for sports including baseball, softball, and basketball. Over 24 million games have been scored on GameChanger corresponding to over 500,000 active scoring teams across multiple sports in all age groups. GameChanger is free for coaches, scorekeepers and team admins. GameChanger uses the Freemium model to generate most of its revenue. Some content, such as live game scores and game stat overviews, is free and accessible to all with a GameChanger account. Premium Fan Content, such as a live GameStream of plays, box scores, season stats, recap stories, and in-game alerts, requires a monthly or yearly Fan Subscription.
Learn more about GameChanger Media
Industry
Founded
2009

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