High Level Role OverviewWe are looking for a Senior Manager, Procure-to-Pay to lead the next evolution of Benevity's P2P operations. This is a hands-on leadership role for someone who can connect strategy with day-to-day execution - strengthening how we buy, approve, receive, invoice, pay, support vendors and protect the business.
This leader will own the end-to-end operating rhythm across accounts payable, procurement operations, vendor master governance, payments, expense operations, controls, reporting, accrual discipline, cash forecasting inputs, software spend discipline, vendor commercial negotiation and process improvement. The opportunity is to build a scalable, measurable and service-oriented P2P function that supports a growing global SaaS business while making work easier for our teams and helping bring software costs down.
The right person brings equal parts operational discipline, systems thinking, change leadership and people leadership. You will develop a team that feels supported and clear on expectations, partner across Finance, Procurement, Legal, IT, Security and business stakeholders, and create a P2P experience that balances speed, compliance, accuracy and care.
What you'll do:- Own the end-to-end P2P operating model, including vendor onboarding and maintenance, purchasing workflows, purchase order compliance, invoice intake, approvals, payments, expense operations and vendor support.
- Lead, coach and develop a high-performing P2P/AP team, creating clarity of roles, strong accountability, cross-training, career growth and a healthy service culture.
- Establish the P2P roadmap, priorities and operating cadence, translating business needs into practical process improvements and measurable outcomes.
- Partner closely with business leaders to make purchasing and payment processes easier, faster and more compliant, with a strong negotiation lens on SaaS renewals and vendor commercial terms.
- Partner with Accounting, FP&A and Treasury to support month-end and year-end close, including a robust accrual process, AP aging, reconciliations, 13-week and 52-week cash forecast inputs, payment run visibility and spend insights.
- Lead process standardization and automation, including workflow optimization, system enhancements, UAT, training, documentation and adoption across teams, with clear ownership of the Zip intake/approval flow and Ramp spend/expense environment already in place.
- Create clear policies, playbooks and self-serve resources so business partners understand how to buy, approve and pay in the right way.
- Use Zip, Ramp and spend data to identify bottlenecks, manual work, control gaps, service pain points, unused licenses, renewal risks and software cost reduction opportunities, then lead practical change with measurable improvement.
- Bring a continuous improvement mindset to the Finance organization, helping the team scale with purpose, precision and care.
What you'll bring:- 8+ years of progressive experience across Procure-to-Pay, Accounts Payable, procurement operations, finance operations or shared services, ideally in a high-growth or global environment.
- 4+ years of people leadership experience, with a track record of building engaged teams, raising standards and developing talent while delivering results.
- Strong commercial negotiation skills and cross-functional influence, with proven success reducing software/SaaS and vendor costs, right-sizing licenses, improving renewal terms and challenging inconsistent buying behaviors while keeping relationships constructive.
- Hands-on ownership of end-to-end P2P processes, not only transactional AP or strategic sourcing. You understand how requisitions, POs, receiving, invoices, approvals, payments, vendors and controls connect.
- Strong knowledge of AP accounting, close support, robust accrual processes, reconciliations, vendor master governance, payment controls and audit/compliance requirements.
- Comfort operating with ERP and P2P tools such as NetSuite, Workday, Oracle, SAP, Coupa, Zip, Ramp, Ariba, Concur, Tipalti or similar platforms; specific systems can be learned, but systems fluency is important.
- Excellent communication skills, including the ability to simplify complex policies, processes and control requirements for non-finance partners.
- A calm, practical change leader who can bring structure to ambiguity, prioritize what matters and move work forward without creating noise.
- A people-first leadership style grounded in clarity, fairness, follow-through and accountability.
- A degree in Accounting, Finance, Business, Supply Chain or equivalent experience; CPA, CTP, CPSM, PMP, Lean Six Sigma or similar certification is an asset, not a requirement.
