Position SummaryThe Senior Manager, Pricing will lead a team colleagues and contractors in the management of pharmacy reimbursement appeals. In this role, you will ensure the appeals are executed under tight Turnaround Times (TATs) and with high accuracy while making sure the team is appropriately staffed and organized. In addition, you will be responsible for developing and implementing solutions individually and being a lead working with partners to improve and automate processes to increase productivity and fulfill state regulatory changes. You will be leading and coaching the appeal team coordinators as well as guiding other internal business units to resolve issues quickly. The Senior Manager, Pricing is also responsible for working legal and compliance team to ensure state regulatory update are operationalized. This role requires a thorough knowledge of claim adjudication, internal appeal related processes, and being a leader working with other internal business units to develop new solutions to meet the ever-increasing number of complex appeal bill compliance requirements. The position will be responsible for quality control process to ensure compliance.
What you will do- Leads with strategic leadership and guidance to appeals teams, ensuring effective pricing strategies and operations are effectively progressed that improve work area profitability and revenue growth.
- Analyzes competitive insights to generate actionable recommendations, supporting operational decisions and improving market competitiveness.
- Collaborates cross-functionally with legal, finance, and account teams to align pricing strategies with business goals and enhance value propositions.
- Influences stakeholders through effective communication and negotiation, leveraging pricing expertise and industry knowledge to establish mutually beneficial partnerships and agreements.
- Applies experienced-based pricing knowledge and insights to influence strategic decision-making, contributing to the development of pricing policies, initiatives, and market positioning.
- Counsels and mentor pricing team members, providing guidance and support to enhance their pricing skills and professional development.
- Delivers pricing solutions and recommendations that drive profitability and revenue optimization and contribute to the overall financial success of the organization.
Required Qualifications- 7 year's experience in pricing, PBM/healthcare operations, process improvement, quality, analytics, or related domains
- 5+ years directly leading operations teams
- 1+ years' experience with pharmacy appeal related processes and state regulations, and claims adjudication, including claims adjudication logic
Preferred Qualifications- Excellent leadership skills
- Proficient in Excel, MS Access, Salesforce, and Pharmacy Portal
- Ability to work under tight deadlines
- Strong mathematical problem-solving skills
- Prior PBM Knowledge
- Familiarity with wholesaler invoices
EducationBachelor's Degree or equivalent experience required.
Pay RangeThe typical pay range for this role is:
$75,400.00 - $165,954.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/31/2026
