Quest Diagnostics

Senior Manager, Platform Product

Quest Diagnostics • $130K — $155K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in technical product management for data platforms or advanced analytics
  • 3+ years as a Data Analyst or Engineer, with hands-on SQL querying and data modeling experience
  • Experience managing platform products through the software development lifecycle
  • Deep familiarity with healthcare data standards like HL7 and FHIR
  • Strong knowledge of cloud data platforms (AWS, GCP) and data warehousing solutions
  • Proficiency in scripting languages like Python or Scala for data manipulation
  • Mastery of complex SQL queries for advanced data profiling and analysis.

Responsibilities

  • Collaborate with business units and IT to define and manage data platform strategies
  • Drive technical requirements for data architecture and automated integration pipelines
  • Establish metrics for platform performance and monitor adherence to SLAs
  • Act as the technical liaison, translating business needs into technical specifications
  • Enforce data contracts for schema stability and manage ingestion pipelines
  • Implement data observability frameworks to monitor quality and lineage
  • Partner with analytics teams to design a semantic data layer for complex integrations.

Benefits

  • Collaborative work environment with cross-functional teams
  • Opportunity to influence enterprise-level data strategies
  • Involvement in cutting-edge analytics and AI-driven projects
  • Focused on compliance with healthcare regulations and data privacy
  • Access to advanced technology and modern data tools for project execution.
Full Job Description
JOB DESCRIPTION

The Healthcare Analytics Solutions (HAS) Data Platform Product Manager is a highly technical role responsible for collaborating across the organization to define the enterprise-grade HAS data platform roadmap, architecture, and federated governance framework to support business and revenue objectives.

The data platform incorporates high-volume diagnostic data generated by Quest operations as well as clinical data from external sources. The Platform Manager will drive technical strategy, architectural decisions, and API-first design patterns to ensure that data is ingested, standardized, and modeled in a way that enables real-time stream processing, complex semantic modeling, and advanced GenAI-driven analytics for internal and customer-facing solutions.

This role will work closely with Data Engineering, Solution Delivery, Innovation & Architecture, and Quest Technology (IT) to build robust, secure, cost-optimized, and compliant data pipelines, semantic layers, and generative AI features.


JOB RESPONSIBILITIES

Core Platform & Technical Strategy:
• Partner with HAS business units, Data Engineering, and Quest IT to define, architect, and manage the data platform strategy, data contracts, and technical roadmap.
• Drive detailed technical requirements for data architecture, dimensional/relational data modeling, and automated integration pipelines (ETL/ELT and streaming) to support the HAS product portfolio.
• Establish and monitor platform performance metrics, including SLAs, SLOs, and SLIs for data freshness, pipeline latency, and platform uptime.• Serve as the primary technical liaison between business needs and IT engineering, translating complex business objectives into rigorous technical specifications, API definitions, and database schemas.

Data Engineering, Streaming & Observability:
• Define and enforce Data Contracts guarantee schema stability and prevent upstream changes from disrupting downstream products.
• Drive specifications for automated, low-latency ingestion pipelines, evaluating performance and partition strategies across both batch processes and real-time streaming architectures (e.g., Apache Kafka, AWS Kinesis).
• Design and implement automated Data Observability frameworks (e.g., using Great Expectations, Monte Carlo, or Soda) to monitor data quality, schema drift, and lineage in production.
• Perform hands-on data profiling, complex SQL querying, query optimization, and exploratory data analysis (EDA) to validate platform datasets and troubleshoot integration issues.

Advanced Analytics & GenAI Readiness:
• Be familiar with and able to review technical requirements, schema designs, and data models for a semantic information layer, optimized for agentic workflows, vector databases, and knowledge graphs (RAG pipelines).
• Collaborate with Advanced Analytics and Architecture teams to design the HAS semantic data layer to reduce dependency risks for complex product integrations.
• Partner with Business Product teams and Data Scientists to incorporate complex semi-structured and unstructured healthcare data types (e.g., EMR notes, pathology reports, molecular diagnostics).

Governance & Operations:
• Partner with engineering and data teamsto define, standardize, and promote automated CI/CD and DataOps/MLOps processes that accelerate and secure the data product lifecycle.

• Ensure platform compliance with HIPAA, PHI handling, and data privacy security controls through robust column-level encryption, masking, role-based access control (RBAC), and automated access governance.


JOB QUALIFICATIONS

Required Work Experience:

• 5+ years of technical product management experience in data platforms, data engineering, or advanced analytics technology.
• 3+ years of hands-on experience as a Data Analyst, Data Engineer, or in a highly technical role directly writing queries, modeling data, and testing pipelines.
• Proven experience managing platform products through the software development lifecycle, including writing technical specifications, system architecture design, API definitions, and agile backlog management.

Preferred Work Experience:

• Deep experience with healthcare data standards and interoperability protocols (HL7 v2/v3, FHIR, DICOM).
• Experience building or managing decentralized data architectures (Data Mesh) and defining data products.
• Strong working knowledge of modern data stack orchestration and transformation tools (e.g., dbt, Apache Airflow, Prefect).
• Experience with Infrastructure as Code (IaC) principles (e.g., Terraform) and cloud financial management (FinOps) for data warehousing cost optimization.
• Demonstrated experience presenting complex engineering blueprints and system designs to senior leadership and non-technical stakeholders.

Technical/Job Specific Knowledge:

• Cloud & Data Warehousing: Deep expertise with cloud-based data platforms (AWS, GCP) and modern enterprise data warehousing/lakehouses (Snowflake, BigQuery, Databricks), including knowledge of cluster tuning and cost controls.
• Streaming & Message Queuing: Familiarity with event-driven architectures, streaming platforms (Apache Kafka, Flink), and schema registries.
• Data Engineering & Ops: Strong understanding of distributed computing, CI/CD pipelines, automated testing of data pipelines, and DataOps/MLOps concepts.
• AI & Graph Tech: Conceptual and practical understanding of Vector Databases (Pinecone, pgvector), Graph Databases (Neo4j), Knowledge Graphs, and LLM orchestration frameworks (e.g., LangChain, LlamaIndex) for semantic search and RAG.
• Product Tooling: Deep familiarity with technical product management tools (Jira, Confluence, Git, GitHub).

Skills:

• Advanced SQL Proficiency: Mastery of complex SQL queries (window functions, CTEs, query optimization) for independent data profiling, troubleshooting, and ad-hoc analysis.
• Programming/Scripting: Proficiency in Python or Scala for basic scripting, data manipulation (Pandas, PySpark), and REST API interaction.
• Schema Definition: Ability to write, read, and version schema definition files (Avro, JSON Schema, Protobuf).
• Technical Translation: Proven ability to translate complex engineering constraints, database schemas, and architectural bottlenecks to business teams and vice-versa.

Required Education:

Bachelors degree in Computer Science, Data Engineering, Information Systems, Mathematics, or related highly technical field.

Preferred Education:

Data Engineering, or a related field.

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

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Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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