ROLE OVERVIEW

As Senior Manager, Platform, you will lead the team responsible for the design, operation, availability, and continuous improvement of HealthVerity's internal cloud infrastructure and platform services. Your team manages the foundational platforms that power our data and application environments, primarily AWS and Databricks, ensuring they are reliable, performant and scalable.

You will collaborate cross-functionally to implement best-in-class architecture and automation, enabling our systems to meet growing business demands. With a team composed primarily of in-office engineers in Philadelphia and several remote team members, you will drive strategic infrastructure initiatives, foster team development, and ensure our platforms are secure, available, observable and cost-efficient.

KEY RESPONSIBILITIES

• Lead and mentor a team of platform, DevOps, and data infrastructure engineers
• Ensure reliability and performance of AWS and Databricks-based infrastructure
• Implement observability, SLOs, and automated incident response
• Define and drive infrastructure strategy for scale, security, and efficiency
• Standardize IaC practices using CDK, Terraform, or CloudFormation
• Build internal developer tools and shared microservices
• Provide availability & capacity management over traditional server/network infrastructure within a 3rd party data center with the long term aim of optimizing data center usage.
• Own and optimize cloud infrastructure across compute, data, and orchestration layers
• Partner cross-functionally on architecture, compliance, and long-term planning
• Communicate effectively across all levels of the organization on Platform initiatives and internal customer requirements.

QUALIFICATIONS

Required

• 5+ years of experience in platform, infrastructure, or DevOps engineering.
• 3+ years of experience leading, managing, and motivating engineering teams, ideally in hybrid or distributed environments.
• Strong background in cloud-native infrastructure using AWS services (e.g., S3, EMR, Lambda, ECS, EventBridge).
• Deep understanding of Databricks, Spark, and scalable data pipeline architectures.
• Deep understanding of the optimization of cloud resources (FinOps best practices).
• Demonstrated ability to manage platform operations at scale while ensuring security, reliability, and compliance.
• Proven experience in platform observability, system performance optimization, and automation.Proven experience with availability & capacity management and planning.

Preferred

• Proficient with infrastructure-as-code and CI/CD tooling (Terraform, Helm, GitHub Actions).
• Coding ability in Python and SQL; familiarity with containerized and serverless architectures.
• Familiarity with Agile methodologies.

Base salary for the role is commensurate with experience and can range between $150,000 - 180,000 + annual bonus opportunity.

Hiring Locations

Our main office is located in Center City, Philadelphia, where we operate on a hybrid model with in-office work required three days a week for local employees. We believe collaboration is most effective when teams come together, which is why we prioritize hiring in the Philadelphia area.

For certain roles, we also hire from hub locations-regions where we have an established presence with multiple team members working remotely. While these employees primarily work from home, we bring them together in person at least once a year for team-building, collaboration, and strategic planning.

Due to tax and labor regulations, we can only hire from specific states. Remote work is supported in the following key hub locations and approved states:

Hub Locations:

• Philadelphia, Pennsylvania
• Boston, Massachusetts
• New York City, New York
• Baltimore, Maryland
• Washington, D.C.
• Charlotte, North Carolina
• Raleigh-Durham, North Carolina
• Atlanta, Georgia
• Chicago, Illinois

Approved States for Remote Work:CT, DE, FL, GA, IL, IN, MA, MD, MI, NC, NJ, NY, OH, PA, TN, and VA.

Benefits & Perks

Our benefits package is thoughtfully designed to support and enrich the experience of our full-time employees, with eligibility limited to those in permanent positions.

• Compensation: competitive base salary & annual bonus opportunity (for non-commissioned roles)
• Benefits: We offer health, dental, and vision coverage starting on day 1. We also offer a 401(k) plan and an equity program, with new hire equity grants beginning at the Director level and above.
• Flexible location: Remote workdays and 3 days a week of in-office collaboration for team members in the Philadelphia area. Check location requirements with the recruiting team.
• Generous PTO: Take time off as needed, targeted at 4 weeks per year, including vacation, personal and sick time, plus paid parental leave.
• Parental Leave: 12 weeks paid leave for childbearing, surrogacy, and adoption; 6 weeks for non-childbearing parents.
• Comprehensive and individualized onboarding: mentorship program, departmental talks, and a library of resources are available beginning day 1 for each new team member to minimize the stress of starting a new job
• Professional development: biweekly 1:1s, hands-on leadership that is goal-and growth-oriented for each team member, and an annual budget to support professional development pursuits