About the RoleThe Senior Network Manager is a high-impact, externally-facing role at the intersection of clinical relationships, network strategy, and business development. You will be the connective tissue between TGH Senior Center's primary care centers and the specialist ecosystem across our geographies, building the physician relationships, referral infrastructure, and community presence that drive better outcomes for our patients and sustainable growth for our clinics. Reporting to senior leadership, this role is ideal for a relationship-driven operator who thrives in the field and loves building from the ground up.
Location: Tampa Bay, FL (field-based; significant travel within our geographies required)
Key ResponsibilitiesPhysician Relations & Specialist Engagement
- Build and maintain strong relationships with specialists, hospitalist groups, and SNF medical directors across our markets, serving as the primary liaison between our PCPs and the broader physician community.
- Facilitate direct connections between PCPs and specialists by exchanging contact information and making warm introductions to improve communication and coordination.
- Develop trusted partnerships that support both patient outcomes and specialist collaboration.
- Ensure center managers and referral coordinators are directly connected to enable fast, seamless scheduling and care coordination.
Network Analytics & Continuous Improvement
- Use network data to evaluate and strengthen our specialist network, ensuring patients receive high-quality, cost-effective care.
- Partner with Population Health and Medical Directors to identify top-performing specialists, address gaps, and elevate network performance.
- Proactively manage network changes, including provider transitions and performance shifts, to maintain continuity of care.
Community Presence & Market Engagement
- Act as a visible ambassador in the community by attending physician events, health fairs, CME sessions, and local forums.
- Represent our care model with clarity and credibility, building awareness and strong relationships with physicians, administrators, and community leaders.
Practice Acquisition Pipeline
- Identify and build early relationships with potential acquisition targets, particularly retiring PCPs in key markets.
- Maintain a pipeline of opportunities and provide ongoing insight into market dynamics, physician sentiment, and timing to support growth strategy.
Accountabilities- Build complete specialist network coverage across key markets, ensuring every high-impact specialty has strong in-network referral options.
- Drive 95%+ utilization of preferred specialists through strong relationship-building and referral coordination.
- Maintain high PCP satisfaction by making specialist access seamless and improving communication between providers.
- Build meaningful community presence through strong participation and outcomes at Tampa General Hospital events and local physician engagement efforts.
- Develop a pipeline of practice acquisition opportunities by identifying and cultivating relationships with potential physician partners.
About You- Experience:
- 5+ years of experience in physician relations, healthcare network management, business development, or a related field.
- Background in value-based care, managed care, or health system partnerships is a strong plus.
- Skills:
- Exceptional relationship-building skills with physicians, clinical staff, and healthcare administrators.
- Ability to analyze network and utilization data and translate insights into action.
- Strong communication and interpersonal skills with a polished, professional presence in the field.
- Self-starter with a high sense of urgency and the ability to manage a complex, multi-stakeholder portfolio independently.
- High attention to detail and commitment to excellence.
- Values: You embody our core values of Heart, Excellence, Accountability, Resilience, and Teamwork.
Why You Should be Excited- Innovation: Be part of an innovative clinic setting the standard for senior-focused primary care. Work in a supportive, patient-first environment that values quality care.
- Impact: Be part of a mission-driven team focused on transforming healthcare for underserved seniors.
- Growth: We're building more than a company - we're building careers. As we grow, we're creating meaningful opportunities for you to expand your skills, take on new challenges, and shape your path forward.
- Compensation & Benefits: Competitive base salary and performance-based bonus, paid time off, health, dental and vision benefits, and 401K with a company match.
Our Selection ProcessOur selection process typically includes an online application, initial interview, second round interview, values interview, clinic walk-through and/or case study, and reference check.
