Johnson & Johnson

Senior Manager Operations Support

Johnson & Johnson$100K — $130K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or equivalent degree in Engineering, Supply Chain, Operations, Project Management, or related fields.
  • 8-10 years of relevant industry experience.
  • Proven leadership managing teams in complex manufacturing or engineering settings.
  • Strong expertise in operational excellence and process improvement.
  • In-depth knowledge of equipment reliability, maintenance practices, and asset management.

Responsibilities

  • Lead teams of managers, supervisors, and engineering professionals in a matrix structure.
  • Develop and implement operations support strategies aligned with business priorities.
  • Optimize facilities, processes, equipment, and workflows to enhance productivity.
  • Manage equipment reliability and maintenance programs to sustain manufacturing continuity.
  • Set KPIs and performance metrics to meet operational objectives.
  • Ensure compliance with regulatory, quality, safety, and environmental standards.
  • Develop talent and oversee succession planning initiatives.

Benefits

  • Opportunities for professional growth and development.
  • Involvement in strategic manufacturing and supply chain initiatives.
  • Exposure to cross-functional collaboration with various departments.
  • Impactful role on manufacturing reliability and operational efficiency.
Full Job Description
Job Function:
Supply Chain Engineering

Job Sub Function:
Manufacturing Engineering

Job Category:
People Leader

All Job Posting Locations:
Anasco, Puerto Rico, United States of America

Job Description:

Position Summary:

Leads the Operations Support function responsible for optimizing manufacturing systems, production processes, facility utilization, equipment reliability, workflow design, maintenance execution, and operational efficiency. The role ensures manufacturing operations meet quality, safety, compliance, cost, productivity, and business continuity objectives while strengthening asset management, calibration program effectiveness, spare parts strategy, and critical MRO inventory control to support reliable equipment performance and supply chain execution.

Key Responsibilities
  • Provides leadership to managers, supervisors, and engineering professionals in a matrix environment.
  • Develops and executes operations support strategy strategies aligned with business and operational priorities.
  • Drives facility, process, equipment, and workflow optimization to improve productivity, efficiency, and cost performance.
  • Leads equipment reliability, maintenance excellence, and asset management programs, including calibration program effectiveness, preventive maintenance execution, spare parts strategy, consumables management, and critical MRO inventory control to minimize downtime and sustain manufacturing continuity.
  • Establishes KPIs, targets, and performance metrics to ensure delivery of operational objectives.
  • Ensures compliance with regulatory, quality, safety, and environmental requirements.
  • Leads talent development, succession planning, and capability-building initiatives.
  • Oversees manufacturing projects, resource allocation, budgets, and execution against timelines.
  • Partners cross-functionally with Engineering, Supply Chain, Quality, EHS, and Technical Functions to deliver strategic initiatives.


Business Impact

This role is critical to:
  • Improving manufacturing performance and reliability.
  • Increasing capacity and operational efficiency.
  • Reducing cost and waste through process optimization.
  • Supporting business continuity and growth initiatives.
  • Ensuring compliance with GMP, quality, and safety standards.
  • Enabling execution of strategic manufacturing and supply chain projects.


Qualifications:

Education
  • Minimum of a Bachelor's or equivalent University Degree required. Focus in Engineering, Supply Chain, Operations, Project Management, or related discipline


Requirements
  • Minimum of 8-10 years of relevant industry experience.
  • Demonstrated leadership experience managing teams and complex manufacturing or engineering operations.
  • Strong background in operational excellence, process improvement, facility planning, and manufacturing technologies.
  • Strong background in equipment reliability, maintenance excellence, and asset management, with demonstrated expertise in calibration programs, spare parts strategy, preventive maintenance systems, and critical MRO inventory management in a regulated manufacturing environment.


Other:
  • May require up to 10% domestic and/or international travel to other locations and sites


Required Skills:

Preferred Skills:
Developing Others, Facility Management, Inclusive Leadership, Leadership, Leading Change, Lean Manufacturing Principles, Lean Supply Chain Management, Managing Managers, Manufacturing Compliance, Manufacturing Engineering, Manufacturing Flow Management, Manufacturing Science and Technology (MSAT), Performance Measurement, Predictive Maintenance, Product Design, Report Writing, Safety-Oriented, Science, Technology, Engineering, and Math (STEM) Application, Strategic Thinking

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

Johnson & Johnson Careers

Joining Johnson & Johnson provides an unparalleled opportunity to be a part of a global team of professionals dedicated to blending care, science, and innovation to profoundly change the trajectory of health for humanity.

Work You’ll Do

At Johnson & Johnson, you will engage in work that matters. Join our community of professionals in health care to drive significant and impactful changes across the globe. Our team at Johnson & Johnson leads with science and heart in sectors from pharmaceuticals to medical devices and consumer health products.

Transform Health Care

Leverage Johnson & Johnson’s culture of innovation to transform health care and improve the lives of people around the world. Our collaborative environment encourages leadership and growth, allowing you to pioneer new strategies for health care solutions with a diverse team of experts.

Innovative Work

Engage in groundbreaking work that enhances how care is delivered on a global scale. Johnson & Johnson’s commitment to innovative health solutions results in dynamic career paths filled with opportunities for professional growth and development.

Be Part of a Great Team

Our team at Johnson & Johnson thrives on collaboration and diversity. You will work alongside over 130,000 employees globally who are committed to making a lasting impact. With a culture that values diversity training and leadership, you are supported in both personal and professional growth.

Future-Proof Your Career

Johnson & Johnson offers a myriad of job opportunities and employment benefits designed to help you meet your career and personal goals. Our employees enjoy comprehensive benefits, including health insurance, retirement plans, and family-friendly policies that pave the way for a fulfilling career and life balance.

Explore Job Opportunities and Internships

Whether you’re looking to start your career or take it to the next level, Johnson & Johnson offers positions ranging from internships to leadership roles across various sectors. Enhance your skills through hands-on experience and our extensive networking and mentorship programs.

Johnson & Johnson Leadership and Development

Our commitment to leadership and continuous learning is at the core of our employment philosophy. Every position offers chances to lead, learn, and innovate. We provide extensive training programs and development courses that prepare you for the future of health care.

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Learn more about Johnson & Johnson
Size
141,700 employees
Market Cap
$462.7 billion
Industry
Net Income
$14.7 billion
Founded
1886
5 Year Trend
+5.5%
Revenue
$82.5 billion
NASDAQ

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