Charles Schwab

Senior Manager, Operational Risk Liaison

Charles Schwab • $110K — $130K *
Orlando, FL 32828In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 7+ years of experience in risk management or a similar role
  • Bachelor’s degree
  • Experience in risk management principles in financial services
  • Strong analytical skills and judgment abilities
  • Effective communication with senior leaders and stakeholders
  • Proven ability to build relationships across various teams

Responsibilities

  • Partner with business leaders to identify key operational risks
  • Assess controls and evaluate risk events and issues
  • Support and conduct Risk and Control Self Assessments
  • Analyze operational risk data and provide guidance
  • Challenge and improve business processes and controls
  • Drive continuous improvement in risk management practices
  • Communicate risk expectations clearly across teams

Benefits

  • Eligible for bonus or incentive opportunities
Full Job Description

Enterprise and Operational Risk Management is part of Schwab’s second line of defense and plays a critical role in strengthening the way the firm identifies, understands, and manages operational risk. As a Senior Manager on the Operational Risk Liaison team, you will help provide risk intelligence, consultation, and credible challenge to business partners across Corporate Vendor Management and Investor Services. Your work will directly support stronger risk-based decision-making, more resilient business practices, and continued alignment to Schwab’s enterprise risk management framework.

 

In this role, you will partner with business leaders, operational teams, and risk stakeholders to identify key risks, assess controls, evaluate risk events and issues, and support Risk and Control Self Assessments. You will bring structure and judgment to complex risk conversations, helping business partners understand expectations, strengthen processes, and make thoughtful decisions that protect Schwab, our clients, and the firm’s long-term stability.

 

This is a high-impact opportunity for someone who can balance independent judgment with strong collaboration. You will be expected to analyze operational risk data, challenge business processes and controls, provide guidance on emerging risks and business-led initiatives, and help drive continuous improvement across risk practices. Success in this role requires the ability to think holistically, communicate clearly with senior stakeholders, adapt to evolving priorities, and influence outcomes through practical, risk-minded problem solving.

 

What you have

Required qualifications

  • 7+ years of experience in risk management, governance, or a similar role
  • Bachelor’s degree required
  • Experience applying risk management and governance principles, methodologies, and tools in a brokerage, banking, or financial services operations environment
  • Strong risk assessment, analytical thinking, and independent judgment skills with the ability to evaluate complex business processes and control environments
  • Ability to communicate clearly and confidently with senior leaders, business partners, and risk stakeholders
  • Demonstrated ability to build trusted relationships across business units, central risk teams, and second line of defense partners

Preferred qualifications

  • Experience supporting or evaluating Risk and Control Self Assessments, operational risk issues, risk events, controls, or remediation activities
  • Ability to provide credible challenge, practical guidance, and risk-based consultation in a way that improves business outcomes
  • Experience using operational risk data, metrics, and reporting to identify trends, monitor risk activity, and support decision-making
  • Strong understanding of business process and control design, implementation, maintenance, and oversight
  • Ability to assess emerging risks and business-led initiatives, including projects, process changes, or new products
  • Demonstrated ability to collaborate across teams, influence without direct authority, and contribute to continuous improvement
  • Strong written communication skills with the ability to translate complex risk topics into clear, actionable guidance
  • Self-directed approach with the ability to manage priorities, move work forward, and bring projects or reporting to conclusion

In addition to the salary range, this role is eligible for bonus or incentive opportunities.

 

About Charles Schwab

Charles Schwab is a financial services company that provides a full range of securities, brokerage, banking, money management, financial advisory, investor, and retirement plan services. It operates in four main divisions; investing, wealth management, banking, and trading. Charles Schwab provides a full-service brokerage platform that serves individual investors who invest on their own or through a workplace-sponsored retirement or equity plan, as well as banking through Schwab Bank. The firm was founded in 1973 and is headquartered in San Francisco, California.

Charles Schwab Careers

Join the vibrant team at Charles Schwab, a leader in global finance, where your career is propelled by innovation, leadership, and a commitment to diversity and professional growth. At Charles Schwab, we offer more than just job opportunities; we provide a platform for you to make a significant impact on the industry and our clients' lives.

Work You’ll Do

At Charles Schwab, we are dedicated to helping our clients manage their financial futures. Being part of our team means you'll work alongside some of the most skilled professionals in the financial services industry. Our culture thrives on teamwork, integrity, and relentless dedication to our clients. Whether you're looking for a position in financial consulting, technology, or administrative support, Charles Schwab offers a dynamic work environment where your skills will be honed and your achievements recognized.

Innovate and Lead

Embrace the opportunity to lead through innovation. Charles Schwab’s commitment to technology and innovation is fundamental to our service delivery. By joining our team, you will be at the forefront of developing new solutions that redefine the future of finance. Your leadership can guide significant projects that impact our company and the industry.

Grow Your Career

Charles Schwab believes in fostering the growth of its employees. Whether through professional development programs, diversity training, or leadership workshops, we ensure that our team members receive the support and training they need to advance their careers. With a variety of career paths available, your job at Schwab can evolve with your interests and expertise.

Internship and Employment Opportunities

Start your professional journey with Charles Schwab through our internship programs or full-time employment opportunities. We seek individuals who are passionate, curious, and ready to drive change. A career at Schwab is not just about having a job; it's about building a lasting relationship with a company that values your potential.

Benefits and Culture

Charles Schwab is renowned for its employee-friendly culture. We offer a comprehensive benefits package that supports the health, financial stability, and work-life balance of our team members. From competitive salaries and bonuses to health insurance and retirement plans, Schwab ensures that your career is as rewarding as it is enriching.

Networking and Professional Development

Expand your professional network and enhance your skills through our various networking events, mentorship programs, and training sessions. At Charles Schwab, we believe in leveraging collective expertise to foster learning and innovation. Engage with leaders, gain insights from experienced professionals, and build relationships that will aid your career trajectory.

Join Our Team

Explore the numerous career paths available at Charles Schwab and discover how your talents can be utilized to their fullest potential. Search open positions that match your skills and interests. We are continuously hiring across various disciplines and look forward to adding innovative, driven individuals to our team.

Stay Connected

Keep up to date with the latest from Charles Schwab Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and be the first to know about new openings, company news, and professional tips.

Explore Charles Schwab Jobs

Ready to take the next step in your career? Visit our careers page to review current job openings, submit your resume, and prepare for your interview. At Charles Schwab, your future is waiting. [SEARCH CHARLES SCHWAB JOBS] Join Charles Schwab today and be part of a team that values diversity, innovation, and leadership—where your career can thrive in the exciting world of finance.
Learn more about Charles Schwab
Size
34,200 employees
Market Cap
$151.6 billion
Industry
Finance & Insurance
Net Income
$3.2 billion
Founded
1973
5 Year Trend
+20%
Revenue
$12.1 billion
NASDAQ
SCHW
* Ladders Estimates

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