Senior Manager, Onboarding Programs

Vultr

• $110K — $130K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in a revenue-generating role (e.g., SDR, AE, SE, CSM)
  • 5+ years in onboarding or enablement program management, ideally building programs from scratch
  • Proficient in data analysis connecting onboarding to ramp speed and quota attainment
  • Skilled in tools like Salesforce and Gong for performance analysis
  • Excellent communicator capable of managing onboarding communications independently
  • Proven track record of managing a program solo with measurable outcomes

Responsibilities

  • Design and optimize onboarding programs for new sales hires in a growing commercial organization
  • Define ramp structure, role tracks, and readiness criteria for new hires
  • Own success metrics beyond completion, focusing on ramp-to-quota time and retention
  • Collaborate with Product and Sales leadership to ensure relevance of the programs
  • Integrate AI tools into training and coaching to enhance learning speed and depth
  • Manage new-hire communications and set clear expectations throughout the onboarding process
  • Provide regular ramp-status updates and cohort reporting to stakeholders

Benefits

  • Opportunity to influence the future of Cloud Infrastructure at a high-growth tech company
  • Highly visible leadership role with significant personal ownership of outcomes
  • Access to cutting-edge tools and methodologies in program development
  • Collaboration opportunities across multiple departments and leadership levels
  • Work in a fast-paced, innovative environment
Full Job Description
Join Vultr

Vultr is seeking a highly skilled and experienced Senior Manager, Onboarding Programs to build and maintain GTM onboarding programs that accelerates new hire productivity. The ideal candidate has field experience and brings seller empathy to the role, and at least 5 years building or running onboarding programs from scratch. This is a highly visible role in a high-growth technology company, which will require excellent stakeholder management skills, deep personal ownership of outcomes, proficiency in data analysis for decision-making, and expertise in building adult learning programs that drive business outcomes. This is your opportunity to join our fast growing team and leave your mark on Vultr and the future of Cloud Infrastructure.

Key Responsibilities
  • Design, build, and continuously optimize onboarding programs for new sales hires supporting Vultr's growing commercial org.
  • Define ramp architecture, role-track design, graduation milestones, and readiness criteria.
  • Own success metrics that go beyond completion: ramp-to-quota time, cohort win-rate lift, technical fluency, and rep retention.
  • Partner with Product, Revenue Operations, and Sales leadership so programs reflect real field conditions, not enablement theory.
  • Bring AI-enabled tools and workflows into coaching, content creation, and reinforcement to speed ramp without sacrificing depth.
  • Strong facilitation and audience engagement skills. You bring complex concepts to life and support learning retention through dynamic and creative presentations.
  • New-hire onboarding communications (welcome sequences, schedules, and expectation-setting from start date through ramp completion).
  • Ramp-status updates to hiring managers, sales leadership, and cross-functional partners, so no one is guessing where a cohort stands.
  • Cohort reporting: completion, certification, and readiness milestones, communicated on a regular cadence.
  • Feedback loops: collecting input from new hires and managers and communicating what changes as a result.

Qualifications
  • 3+ years in a quota-carrying or customer-facing revenue role (SDR, AE, SE, or CSM).
  • 5+ years total experience in enablement, onboarding, or revenue program ownership, including building or running onboarding programs from scratch, solo or with minimal support.
  • Experience using data to connect onboarding programs to ramp speed, quota attainment, or retention.
  • Skilled in Salesforce and Gong (or comparable tools) for rep performance analysis.
  • Excellent written and verbal communication; comfortable owning every piece of onboarding-related comms independently.
  • Proven ability to own a program end-to-end without a team, with demonstrable results from your own execution and cross-functional influence.

IDEAL CANDIDATE ALSO BRINGS
  • Background in IaaS, cloud infrastructure, or developer-focused products; familiarity with CPU cloud (compute, networking, storage).
  • Experience at a high-growth startup scaling a sales team (Series B+).
  • Experience applying AI tools or AI-enabled workflows to learning, coaching, or performance support.
  • Experience being the sole owner of a function or program. You thrive on being the one accountable versus managing others to get there.

Compensation

$110,000 - $130,000

Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws.

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