Senior Manager of Learning and Development The Senior Manager, Learning & Development is responsible for developing and leading company-wide training programs that support employee growth, leadership development, sales performance, onboarding, and operational excellence. This role partners with business leaders to build a high-performance learning culture and drive measurable business results through effective training and development initiatives.
Responsibilities - Lead the company's learning and development programs and training strategy.
- Create and maintain consistent training programs across all locations and departments.
- Identify employee skill gaps and develop training solutions to improve performance.
- Design and deliver sales training that supports company sales goals and processes.
- Help improve sales results through effective training, coaching, and performance support.
- Develop and manage onboarding programs to help new hires succeed quickly.
- Ensure a consistent onboarding experience across all locations.
- Train and develop managers, supervisors, and sales leaders.
- Provide coaching tools and resources that strengthen leadership and employee performance.
- Create and deliver training on company systems, tools, and business processes, including CRM platforms.
- Partner with leaders across the organization to support training and business initiatives.
- Develop training materials, guides, playbooks, and digital learning resources.
- Facilitate both in-person and virtual training sessions.
- Keep training programs and materials current, relevant, and effective.
- Establish and track training metrics to measure effectiveness and business impact.
- Analyze results and continuously improve training programs based on feedback and performance outcomes.
- Other duties as assigned by upper management.
Experience- 7+ years in Learning & Development, Sales Training, or Performance Enablement
- Experience building training programs in a multi-location environment
- Strong understanding of sales or operational performance drivers
- Experience with CRM systems (e.g., HubSpot CRM)
- Experience in construction, logistics, or equipment rental industries
- Experience supporting high-growth or multi-branch organizations
- Familiarity with Microsoft Dynamics 365 Business Central
- Travel 10% to branch locations
Benefits: - Immediate PTO eligibility
- Holidays off
- Medical, dental, vision, and life insurance
- 401(k)
- Health Savings Account
Job Type: Full-time, Onsite. *Not a Remote Position*
Main Office/Yard Location: 1005 N 50th St Phoenix, AZ 85012
