OnTrac

Senior Manager of IT & Cyber Security

OnTrac$156K — $234K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 8+ years of relevant experience, including management experience
  • Deep understanding of the team's domain, policies, and workflows
  • Strong financial literacy for budget management and resource allocation
  • Proven leadership experience to drive team objectives and operational execution

Responsibilities

  • Improve operational efficiency by streamlining procedures and information flow
  • Manage departmental budget and allocate resources effectively
  • Implement processes and policies for consistent service delivery
  • Set performance goals and targets for staff to drive improvement
  • Leverage data analytics to measure trends and improve operations
  • Lead recruitment, training, and performance reviews for team members

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Life and short- and long-term disability coverage
  • 401(k) with company match
  • Flexible vacation and paid sick leave
  • Two floating holidays and six paid company holidays
  • Paid pregnancy disability and parental bonding leave
  • Wellness and employee assistance programs
Full Job Description
Location: Remote - This position may be performed remotely in states where the company is authorized to employ individuals.

Compensation: The expected starting base pay range for this position is $156,000 - $195,000, with full potential base salary range over a successful candidate's tenure in the position of $156,000 - $234,000. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors.

This position may also be eligible for bonus, commission, or other incentive compensation in accordance with the terms of the applicable plan of up to a 20% Bonus Target.

Employment Logistics:

The Senior Manager of IT & Cyber Security provides leadership for area operations, overseeing multiple teams and ensuring their work aligns with organizational objectives. This role drives process improvements, supports operational efficiency, and participates in strategic planning to help the function meet changing business needs. The Senior Manager is responsible for implementing procedures, managing resources, setting operational goals, and guiding team performance across IT and Cyber Security operations.

Unpacking the Benefits:

Employees are eligible for a comprehensive benefits package which may include:

  • Medical, dental, and vision insurance
  • Life and short- and long-term disability coverage
  • 401(k) retirement savings plan with company match
  • Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
  • Two (2) floating holidays per year
  • Paid sick leave*
  • Six (6) paid company holidays
  • Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
  • Additional wellness and employee assistance programs


Benefits eligibility and offerings are subject to the terms and conditions of the applicable plans and company policies.

The Must-Haves:
  • Bachelor's degree or equivalent experience
  • 8+ years of relevant experience, including management experience
  • Deep understanding of the team's domain, policies, and workflows, with awareness of adjacent functions
  • Strong financial literacy to set budgets, allocate resources, and determine team ROI
  • Leadership experience managing teams, objectives, and operational execution


Your Mission in Motion:

A summary of key responsibilities for the role is outlined below. Additional duties may be assigned as needed to support business objectives.
  • Improve operational efficiency: Plan, implement, and streamline procedures, systems, and information flow to support efficient service delivery.
  • Manage budget and resources: Set and manage departmental budgets while allocating resources effectively and responsibly.
  • Implement processes and policies: Establish processes and policies that support changing organizational needs and consistent service delivery.
  • Set performance goals: Define performance goals and service targets for staff to evaluate performance and drive continuous improvement.
  • Use data to improve results: Leverage data analytics to measure activity, identify trends, and support operational improvements.
  • Lead and develop teams: Recruit, train, manage, coach, and review team members and leaders to strengthen team performance.


Paving your way to your success:

  • You translate organizational goals into actionable plans that guide teams toward clear outcomes.
  • You lead professionals with accountability, coaching for performance and supporting continued development.
  • You communicate effectively at all levels, tailoring conversations to the audience and business need.
  • You lead strategy and execution for major projects that impact multiple areas across the organization.
  • You set operational objectives, policies, procedures, and work plans while delegating effectively to team members.


Posting Timeline:

This job posting is anticipated to remain open for at least 15 days from the date of posting

Disclosures:

*Washington state employees are eligible for up to 56 hours of paid sick leave annually.

The salary range above represents the national range for this position. The salary range may be inclusive of several career levels at OnTrac, and the actual base salary offered may vary depending on several factors including, but not limited to: Geographic location, candidate experience and qualifications, job-related skills and competencies, market alignment, and financial considerations.

Compensation decisions are made based on the specific circumstances of each hire to ensure fair and competitive pay.

If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!

About OnTrac

OnTrac is a courier and delivery service that specializes in overnight and time-critical deliveries. The company was founded in 1991 and has since grown to become one of the largest regional package delivery companies in the United States. OnTrac offers a range of services, including same-day delivery, next-day delivery, and two-day delivery, and serves customers in Arizona, California, Nevada, Oregon, Utah, and Washington. The company is committed to providing its customers with fast, reliable, and cost-effective delivery solutions, and has built a reputation for excellence in the industry.
Learn more about OnTrac
Size
3,000 employees
Industry

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