LucidLink

Senior Manager of Communications

LucidLink$110K — $130K *
US-AnywhereRemote in United States
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in communications or public relations, preferably in technology sectors.
  • Strong storytelling and media strategy skills, particularly in translating technical narratives into market-relevant stories.
  • Proven track record of successful product launches leading to significant media visibility and customer acquisition.
  • Experience managing budgets and vendor relationships effectively, particularly in agency settings.
  • Demonstrated ability to handle internal coordination and stakeholder management to facilitate communications strategy.
  • Concrete portfolio showcasing previous campaigns and measurable results in brand positioning and market entry.
  • Familiarity with media and entertainment or experience in complex B2B sales environments.

Responsibilities

  • Lead the development and execution of a comprehensive communications strategy to enhance market awareness of LucidLink's offerings.
  • Shift market perception to establish LucidLink as a recognized AI company through targeted storytelling and media outreach.
  • Manage analyst relations and collaborate with Product Marketing to capitalize on positioning opportunities and influence perceptions.
  • Create a proactive content strategy and editorial calendar to support media initiatives and respond to inquiries promptly.
  • Craft impactful narratives that highlight customer transformations achieved through LucidLink's platform, beyond just product features.
  • Oversee communications for product launches across various sectors to generate awareness and encourage product trials.
  • Collaborate with internal and external stakeholders to ensure timely access to strategic messaging and customer references.

Benefits

  • Dynamic work environment at the intersection of AI and technology.
  • Opportunity to shape and define a key function within LucidLink.
  • Collaboration with cross-functional teams, including Product Marketing and Content Marketing.
  • Engagement in meaningful narratives that impact customer transformation and success.
  • Flexibility in managing a diverse range of communications initiatives.
Full Job Description
Mission:

The role exists to lead communications strategy and execution that drives awareness of LucidLink's platform across discrete target audiences (media and entertainment, enterprise IT, construction) and translates that awareness into revenue. We are looking to move beyond ad-hoc communications managed across multiple people's desks to a dedicated function that orchestrates media strategy, manages agency relationships, and tells compelling stories about customer impact and market transformation.

Outcomes (12-18 months)
  • Shift LucidLink's market perception to be known as an AI company and a developer concern within one year through media coverage and storytelling
  • Own the analyst relations program with Gartner and opportunistically with other analysts, teaming with Product Marketing to identify where LucidLink is well positioned, where we have opportunities, and where we need to influence perception with commercial, customer, and technology proof-points.
  • Drive proactive communications by developing content strategy and editorial calendar while maintaining responsiveness to inbound media requests
  • Tell market-impact stories focused on how customers transform their businesses through the platform, rather than emphasizing feature releases or product launches
  • Support major product launches across a range of industries and personasincluding LucidLink Connect read/write, MCP server, Python SDK, and future language SDKs with communications that drive awareness and trial


Competencies
  • Storytelling and media strategy skills, including ability to translate technical narratives into market-relevant stories and identify what makes LucidLink's approach different in a crowded AI landscape
  • Track record of successful product launches that achieved significant visibility and generated downstream business impact, demonstrating ability to move awareness into customer acquisition
  • Experience managing a six-figure budget, external agencies and vendor relationships to optimize their output without hands-on involvement in day-to-day media pitching
  • Ability to conduct internal coordination and stakeholder management, ensuring timely access to company leaders, customer references, and strategic messaging
  • Domain familiarity with media and entertainment preferred but not required; demonstrated understanding of enterprise IT or similar complex B2B sales environments valued
  • "Portfolio" or concrete examples of past campaigns, repositioning efforts, or market entry launches showing specific ownership and measurable results
  • Comfort with fast-moving, reactive work alongside proactive planning, including ad-hoc media requests and tight turnaround times mixed with longer-term strategic initiatives


Interview Process:
  1. Initial interview with Recruiter
  2. Hiring Manager Interview
  3. Departmental Interviews
    • Product Marketing
    • Content Marketing
  4. Working Session with CMO

At LucidLink, AI fluency is a core professional competency. As part of our interview process, we'll explore how you currently use AI tools in your work and how you think about using them responsibly.

About LucidLink

LucidLink is a cloud storage company based in Palo Alto, California. It was founded in 2016 and offers a cloud file service that allows users to access and share files from anywhere. The company's technology is designed to provide fast and secure access to data, with features such as end-to-end encryption and automatic data synchronization. LucidLink is focused on serving the needs of businesses and organizations, with customers in industries such as media and entertainment, healthcare, and finance.
Learn more about LucidLink
Size
50 employees
Industry
Founded
2016

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