Mass General Brigham

Senior Manager of Clinic/Practice

Mass General Brigham • $65K — $96K *
Northampton, MA 01060Hybrid
Hospitals & Medical Centers
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a related field required; Master's preferred
  • 3-5 years supervisory experience
  • 3-5 years experience in a healthcare environment
  • Strong proficiency in Microsoft Office Suite
  • Demonstrated leadership, communication, and organizational skills.

Responsibilities

  • Oversee daily administrative performance and manage staff schedules
  • Conduct hiring, orientation, and evaluation of staff
  • Support employee career development through coaching and training
  • Manage departmental payroll and resolve payroll issues
  • Ensure compliance with patient billing and revenue procedures
  • Facilitate completion of mandatory training and adherence to HIPAA regulations
  • Evaluate and enhance administrative systems and procedures for practice operations

Benefits

  • Hybrid work environment
  • Regular, full-time employment
  • Opportunities for professional development and career progression
  • Involvement in leadership and decision-making teams
  • Engagement in a meaningful healthcare setting
Full Job Description
Site: Cooley Dickinson Hospital, Inc.

Job Summary
Summary
Responsible for large single-site practice inclusive of multiple departments within the Cancer Institute at Cooley-Dickinson Hospital. Provides direct supervision of the administrative staff, and operational duties and functions. As a member of the leadership team, provides administrative cross coverage to manage staffing and/or operational issues. Does this position require Patient Care? No
Essential Functions
Oversees the day-to-day administrative performance of secretarial and administrative staff, and manage staff schedules. Evaluates daily staffing needs and coordinates replacement of staff.
-Performs hiring, orientation and evaluation of staff in partnership with the Senior Director of Cancer Services. Administers corrective action if appropriate.
-Assists in the career development of practice employees through on-going coaching, counseling, and training.
-Oversees the department's payroll including the resolution of payroll issues. Monitors patient billing activity to ensure compliance with revenue procedures.
-Ensures all mandatory training is completed by staff and HIPAA policies and procedures are followed by staff.
-Evaluates, develops and implements administrative systems and procedures designed to maximize practice operations.
-Collaborates with practice leaders on the preparation of the practices annual budgets.
-Regularly evaluates and analyzes practice performance metrics.

Qualifications

Education
Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
supervisory experience 3-5 years required

experience working in a healthcare environment 3-5 years required

Knowledge, Skills and Abilities
- Strong understanding of all Office Suite.
- Strong communication and organizational skills.
- Strong and proven leadership skills.
- Ability to work with staff of all levels.
- Excellent time management skills.
- Analytical and Math Skills.
- Knowledge of Accounting Principles.
- Ability to adapt to multiple and rapidly changing priorities and deadlines.

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

30 Locust Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range
$65,998.40 - $96,033.60/Annual

Grade
7

About Mass General Brigham

Mass General Brigham is an integrated healthcare system that offers patients a continuum of coordinated high-quality care. The system includes primary care and specialty physicians, community hospitals, the two founding academic medical centers, specialty facilities, community health centers, and other health-related entities. Mass General Brigham was founded in 1994 by Brigham and Women's Hospital and Massachusetts General Hospital.

Mass General Brigham Careers

There has never been a more opportune time to join the dedicated team at Mass General Brigham, a leader in healthcare innovation and community health services. This esteemed company is actively seeking to expand its professional family with individuals passionate about making a significant impact in the medical field.

Explore Job Opportunities

Mass General Brigham offers a variety of job opportunities that cater to a range of skills and experiences. Whether it's through patient care, research, or administrative roles, each position contributes to the overarching mission of improving health outcomes across diverse communities.

Engage in Professional Growth

Mass General Brigham is committed to the professional growth and continuous education of its team members. With robust leadership programs and diversity training, employees are equipped to ascend in their careers while fostering an inclusive environment.

Experience the Culture of Innovation

At Mass General Brigham, innovation is at the core of the company culture. The team is encouraged to lead in the development of cutting-edge medical treatments and solutions that set new standards in healthcare.

Internship and Employment Opportunities

For those starting their career, Mass General Brigham offers internships that provide invaluable industry experience and a chance to develop essential skills in a real-world setting. These internships often lead to full-time employment, thanks to the company's emphasis on hiring interns who exhibit a strong work ethic and a drive for continuous learning.

Benefits and Work-Life Balance

Employees at Mass General Brigham enjoy a comprehensive package of benefits designed to support both their professional and personal lives. From health and wellness programs to family care support, the company ensures that team members have the resources they need to thrive both at work and at home.

Join a Team Committed to Excellence

Mass General Brigham is not just hiring; it's building a future. The company looks for curious, creative, and solution-driven team players ready to contribute to a culture of care and excellence.

Networking and Career Advancement

Networking within Mass General Brigham opens doors to expansive career advancement opportunities. Employees are encouraged to connect with colleagues and leaders through various networking events, fostering relationships that enhance career development and personal growth.

Prepare for Your Interview

When applying for a position at Mass General Brigham, it is crucial to tailor your resume to highlight relevant experience and skills. Preparation for the interview process is key, as it is a chance to demonstrate how your background aligns with the company's values and goals.

Stay Connected with Mass General Brigham Careers

Keep up to date with the latest from Mass General Brigham by following their career blog. Discover insider perspectives and industry-leading insights that can be applied immediately, all from the professionals who are part of the team.

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Learn more about Mass General Brigham
Size
10,001 employees
Industry
Hospitals & Medical Centers
* Ladders Estimates

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