The Home Depot

Senior Manager - MET Strategy

The Home Depot$110K — $130K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent in a related field
  • 5 years of relevant work experience
  • Strong background in Industrial Engineering, Mathematics, or similar
  • Proficient in Six Sigma, TQM, or LEAN methodologies
  • Experience in labor management and process improvement

Responsibilities

  • Optimize service hour productivity through process improvements and best practices
  • Ensure consistent execution of processes across field teams
  • Establish performance criteria for operational quality and productivity
  • Develop tools and reporting for field teams to manage service hours
  • Drive continuous improvement initiatives in the merchandising execution process

Benefits

  • Opportunity for professional growth and development
  • Collaborative work environment with cross-functional teams
  • Travel opportunities enhancing networking and professional exposure
  • Involvement in strategic program management impacting organizational goals
  • Potential for leadership development through direct management of team
Full Job Description
Position Purpose:

Manages the strategic planning and program management functions for the Merchandising Execution Team (MET), overseeing the planning, governance, and execution of initiatives that support organizational objectives. Collaborates with executive sponsors, business partners, and cross-functional teams to develop and manage the successful delivery of strategic programs. Maintains ownership of service model, governance, risk management, initiative reporting, and impact tracking to enable transparency while delivering timely solutions that improve the associate and customer experience. Drives continuous improvement across the MET project portfolio, streamlining efficient execution initiatives that support merchandising execution and long-term growth.

Key Responsibilities:
  • 25% Optimize and standardize service hour productivity through process improvement, communications, and documented best practices. Partner with field leadership and teams in development of best practices and resolution/refinement of current processes. Provide updates/reporting to SSC VP and directors on issues, productivity, and service labor issues.
  • 25% Ensure alignment and consistency of process execution across the field organization. Develop and modify tools used by the field to perform general service and TMO projects. Introduce and create reporting/tools to help field teams plan and manage daily their service hours and activities.
  • 25% Establish performance criteria related to quality, service and productivity for field operation. Collaborate with field partners to manage and facilitate process improvement in all operational areas with a focus on strategy execution, continuous improvement and innovation.
  • 25% Develop, maintain and provide guidance pertaining to service hours across merchandising departments and classes. Develop reporting used by field team to manage productivity.


Direct Manager/Direct Reports:
  • Position reports to Director, MET Operations Labor
  • Number of direct reports - 2


Travel Requirements:
  • Typically requires overnight travel 20% to 50% of the time.


Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:
  • Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.


Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Minimum Years of Work Experience:
  • 5


Competencies:
  • Industrial Engineer, Mathematics, other Engineering, MBA
  • Six Sigma, TQM, or LEAN
  • Labor management
  • Process improvement and implementation

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ

Similar Jobs

More Jobs at The Home Depot

More Retail & Consumer Goods Jobs

  • Director of Marketing
    $120K — $140K + benefits, life insurance, 401k with company match, pto, employee *
    Naples Soap Company
    Fort Myers, FL 33913 (Lee County)
  • Product Manager - Interior Wood Care
    $90K — $120K *
    Tremco Construction Products Group, Inc.
    Vernon Hills, IL 60061 (Lake County)
  • Amazon
    Area Manager II
    $70K — $90K *
    Amazon
    Perrysburg, OH 43551 (Wood County)
  • Amazon
    Area Manager, RSR
    $70K — $90K *
    Amazon
    Grand Junction, CO 81504 (Mesa County)
  • Retail Store Manager
    $80K — $123K *
    PetSmart
    Campbell, CA 95008 (Santa Clara County)

Find similar Senior Manager - MET Strategy jobs: