PayPal

Senior Manager, Marketing Investment Strategy & Measurement

PayPal$143K — $212K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of relevant experience in marketing investment strategy, marketing effectiveness, or related fields, or an equivalent combination of education and experience.
  • Strong understanding of marketing measurement techniques like marketing mix modeling and attribution.
  • Ability to integrate analytical signals and articulate complex investment recommendations clearly.
  • Experience managing marketing planning and budget processes with senior stakeholders.
  • Proven track record in leading cross-functional teams in a matrixed organization.

Responsibilities

  • Support marketing leadership in strategic planning and priority setting.
  • Manage the annual marketing planning process with segmentation teams.
  • Lead analyses for marketing investment strategies and budget allocations.
  • Compile and present executive reports on marketing investment opportunities.
  • Facilitate cross-segment scenario planning and optimization efforts.
  • Establish standards for measuring investment effectiveness across business units.
  • Lead the monthly and quarterly investment review processes with actionable insights.

Benefits

  • Generous paid time off for work-life balance.
  • Comprehensive healthcare coverage for employees and their families.
  • Financial security resources addressing personal financial health.
  • Mental health support and wellness resources for overall wellbeing.
  • Flexible work culture offering a balanced hybrid work model.
Full Job Description
Job Summary:
Marketing investment decisions require more than performance reporting. They require a clear view of expected return, strategic priorities, financial constraints, uncertainty, and trade-offs across PayPal, Venmo, B2B, markets, channels, and major programs. The Senior Manager, Marketing Investment Strategy & Measurement will lead the enterprise process for turning measurement evidence and business context into clear investment recommendations for senior Marketing and Finance leadership.

This role will partner closely with PayPal, Venmo, and B2B Marketing leaders, ROI & Effectiveness leads, Data Science, and Finance to evaluate investment opportunities across segments, markets, channels, and strategic priorities. The Senior Manager will own the monthly and quarterly investment-review process, orchestrate cross-segment scenario planning, and ensure leadership has the right evidence, trade-offs, and recommendations to make informed allocation decisions.

Job Description:

Essential Responsibilities:
  • Support the marketing leadership team in strategy formulation, planning, and priority setting.
  • Drive the annual planning process in partnership with segment marketing teams.
  • Manage strategic priorities and assess their implications on the marketing budget.
  • Oversee the transition of strategic projects into execution, collaborating with cross-functional teams.
  • Prepare executive reports and contribute to cross-functional presentations and updates.
  • Consolidate annual marketing planning activities into a single streamlined view and communication cadence.
  • Provide thought leadership on opportunities for process improvement and operational excellence.


Minimum Qualifications:
  • 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.


Additional Responsibilities & Preferred Qualifications:

Additional Responsibilities:
  • Own the enterprise view of Marketing investment across PayPal, Venmo, B2B, regions, channels, and major programs, identifying opportunities to improve allocation, effectiveness, and return on Marketing spend.
  • Lead investment strategy and allocation analyses, developing recommendations for incremental funding, budget reductions, and reallocations based on expected return, strategic priorities, financial constraints, risk, and uncertainty.
  • Own cross-segment scenario planning and optimization, including the business question, common assumptions, required analytical inputs, decision criteria, and final recommendation.
  • Partner with segment ROI & Effectiveness leads, Data Science, Marketing, and Finance to develop comparable investment scenarios and consolidate them into clear enterprise-level recommendations.
  • Integrate multiple sources of evidence, including MMM, incrementality testing, attribution, forecasts, performance analytics, and financial assumptions, while challenging comparability, limitations, and key assumptions.
  • Own the monthly and quarterly Marketing investment-review process, including agenda setting, analytical requests, segment inputs, evidence reconciliation, executive narrative, recommendations, and decision follow-through.
  • Translate complex analytical and financial information into concise executive recommendations, clearly articulating what leadership needs to decide, why the recommendation is supported, what uncertainties remain, and what action should follow.
  • Establish measurement standards and decision criteria so investment opportunities can be evaluated consistently across segments, markets, channels, and programs.
  • Maintain a clear record of major Marketing investment decisions, including recommendations, assumptions, expected outcomes, approved actions, and actual results, using those learnings to improve future forecasts and allocation recommendations.
  • Lead cross-functional working teams in a highly matrixed environment, driving alignment across Marketing, Data Science, Finance, and ROI & Effectiveness stakeholders without direct authority over all contributors.


Preferred Qualifications:
  • 8+ years of relevant experience in marketing investment strategy, marketing effectiveness, growth strategy, strategic finance, marketing analytics, marketing science, or a related field; or an equivalent combination of education and experience.
  • Experience developing Marketing investment scenarios involving incremental funding, budget reductions, reallocations, marginal-return opportunities, sensitivities, and strategic constraints.
  • Strong understanding of marketing measurement approaches, including marketing mix modeling, incrementality testing, attribution, performance analytics, and forecasting, with the ability to apply each method appropriately based on the decision at hand.
  • Demonstrated ability to integrate multiple analytical signals, determine when results are comparable or conflicting, and translate uncertainty into a clear investment recommendation.
  • Experience owning or playing a leadership role in recurring monthly or quarterly Marketing, Growth, investment, or business-review processes with VP, CMO, CFO, or equivalent senior stakeholders.
  • Experience partnering with Finance on Marketing planning, investment cases, forecasts, funding constraints, and resource-allocation decisions.
  • Experience developing common investment frameworks, scenario conventions, decision criteria, evidence standards, or governance processes across multiple teams or businesses.
  • Proven ability to challenge assumptions and recommendations constructively with senior Marketing, Finance, Analytics, and Data Science partners.
  • Experience operating in a large, globally distributed, or highly matrixed Marketing organization is preferred. Experience in financial services, fintech, payments, commerce, marketplace, platform, or another data-intensive business is a plus.


Subsidiary:
PayPal

Travel Percent:
0

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:
New York City, New York: ($143,500.00 - $212,850.00 Annually)

Additional Location(s) | Pay Range:
No other locations are assigned to this requisition currently.

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

About PayPal

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 375 million consumers and merchants in more than 200 markets to join and thrive in the global economy.

PayPal Careers

Joining PayPal now offers an unparalleled opportunity to become part of a leading global team of professionals dedicated to revolutionizing digital payments and financial services. As a beacon of innovation and diversity, PayPal is where your professional journey can reach new heights. Work You’ll Do At PayPal, we are committed to excellence in every aspect of our business, from the innovative solutions we provide to the inclusive culture we nurture. By joining our team, you will help shape the future of payments globally, working alongside some of the brightest minds in technology and finance. Transform the Financial Landscape Lead the charge in the digital payments revolution with PayPal, a company known for its leadership in technology and financial services. Our team at PayPal is at the forefront of digital innovation, making significant impacts across various industries and improving the way millions of people handle transactions daily. Engage with a Global Team Collaborate with over 20,000 dedicated professionals around the world who are experts in technology, finance, and customer engagement. PayPal’s commitment to growth and diversity is evident in our dynamic team environment where every voice is valued and every team member is empowered. PayPal Jobs and Employment Opportunities We are actively expanding our team and have numerous job opportunities that cater to a wide range of skills and experiences. Whether you’re looking for a full-time position, an internship, or leadership roles, PayPal offers a path for career advancement and professional development. Innovate and Grow Join PayPal and be part of a company that values innovation and leadership. Deliver targeted solutions and drive change across the financial ecosystem with a team that’s equipped with the best tools and resources. At PayPal, your career is future-proofed with endless opportunities for advancement and skills enhancement through our comprehensive training and development programs. Be Part of Our Culture At PayPal, we pride ourselves on a workplace culture that supports diversity, encourages professional growth, and fosters innovation. Our benefits package is designed to support the health, financial security, and well-being of our employees and their families. Explore PayPal Careers Discover the exciting career opportunities at PayPal, where we are hiring creative, curious, and motivated individuals. Search open positions that match your skills and interests. We look for professionals who are passionate about making a difference and ready to contribute to our team’s success. Stay Connected with PayPal Keep up to date with the latest career tips, industry insights, and company news—all from the people who work at PayPal. Personalize your experience by subscribing to job alert emails, tailored to your preferences, and see what exciting and rewarding opportunities await. Join Our Team Ready to take the next step in your career? Prepare your resume, sharpen your interview skills, and apply for a position at PayPal today. Engage with our professional network and become part of a company that’s leading the way in digital payments. SEARCH PAYPAL JOBS At PayPal, your ambitions lead you forward, and our collective innovation drives us all. Join us in making a difference in the digital payments landscape worldwide.
Learn more about PayPal
Size
30,900 employees
Market Cap
$77.3 billion
Industry
Net Income
$4.2 billion
Founded
1998
5 Year Trend
+18.5%
Revenue
$21.4 billion
NASDAQ

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