Wave

Senior Manager, Market - Retail Sales

Wave • $100K — $120K *
Phoenix, AZ 85032In-Person
Retail & Consumer Goods
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent work experience
  • 5+ years supervisory experience
  • 3+ years process design or project management experience
  • 5+ years corporate work experience
  • 3+ years cable industry experience
  • 5+ years retail experience
  • Valid driver's license and ability to meet Spectrum's motor vehicle requirements

Responsibilities

  • Partner with Area Director to develop and manage sales plans for customer growth
  • Communicate sales strategies and performance requirements to Retail Account Managers
  • Manage, coach, and motivate Retail Sales Account Managers and their teams
  • Recruit, train, and retain high-performance sales teams
  • Implement retail channel strategies to increase market awareness
  • Develop sales incentives and manage relationships with Retail Partners
  • Oversee retailer support and service expectation execution

Benefits

  • Opportunity to drive strategic sales growth
  • Ability to shape market awareness and customer experiences
  • Access to continuous development for team members
  • Engagement in recruitment and talent retention
  • Dynamic retail environment with exposure to new retail points of distribution
Full Job Description
Job Summary

Join Spectrum as a Senior Manager of Market Retail Sales and lead the charge in driving sales growth through strategic partnerships and innovative retail channels. Shape market awareness and deliver exceptional customer experiences while coaching top-tier teams to achieve ambitious goals. Your leadership will play a pivotal role in expanding Spectrum's reach and elevating our impact across the market.

Responsibilities

How You'll Make an Impact
  • Partner with the Area Director to develop and manage sales plans that support customer growth and revenue objectives by overseeing strategies for selling Spectrum products and services
  • Communicate sales strategies and performance requirements to Retail Account Managers while monitoring and evaluating results
  • Manage, coach and motivate Retail Sales Account Managers and their teams to achieve individual and team objectives
  • Build high-performance teams by recruiting, training and retaining talent while fostering continuous development
  • Implement retail channel strategies to increase market awareness, including developing new retail points of distribution
  • Develop sales incentives and manage relationships with Retail Partners to drive channel effectiveness and sales growth
  • Oversee the execution of retailer support, service expectations and company policy enforcement to ensure client satisfaction and compliance

Working Conditions
  • Retail environment
  • Exposure to moderate noise levels
  • Travel up to 75%


Qualifications

What You'll Bring to Spectrum

Required Qualifications

Education
  • Bachelor's Degree or equivalent work experience

Experience
  • 5+ years supervisory experience
  • 3+ years process design or project management experience
  • 5+ years corporate work experience
  • 3+ years cable industry experience
  • 5+ years retail experience

Skills
  • Ability to read, write, speak and understand English
  • Knowledge of Spectrum process and procedure design and documentation
  • Ability to build an effective sales team
  • Valid driver's license and ability to meet Spectrum's motor vehicle requirements

Preferred Qualifications

Skills
  • Knowledge of telecommunications products and services
  • Understanding of customer relations functions and related tasks

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Finance & Insurance
Founded
2011
* Ladders Estimates

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