Senior Manager, Manufacturing Test Development

Jabil is seeking a Senior Manager, Manufacturing Test Development who will directly contribute to the transformative growth within our Intelligent Infrastructure division by applying unique and innovative approaches to developing end customer product solutions.  

You will be responsible for managing the technical direction of Rack scale test software and integration development programs through the lens of the customer, factory, and services.  You will also be responsible for partnering and collaborating with Hyperscale & AI customers, strategic suppliers, internal engineering, product management, program management, manufacturing, test and quality teams to ensure your products meet the rigorous standards and performance expectations of Jabil’s world-class manufacturing environments and our customers.

What can you expect to do?

LEADERSHIP RESPONSIBILITIES

• Responsible for ensuring the delivery of all manufacturing test solutions for new and sustaining programs for rack-scale AI/ML and GPGPU and hardware accelerator-based server and storage platforms.

• Accountable for all onsite customer delivery commissioning tests as an extension of the manufacturing test capability.

• Strong ability to organize teams and drive the solution for multiple, complex problems cross-functionally and within various areas of technical expertise (hardware, software, firmware, performance, interoperability, etc.)

• Charged with ensuring the right level of execution discipline and engineering rigor is applied to all technical program deliverables – must lead by example.

• Empowered to make key decisions with respect to quality and features that may impact customer experience.

• Capable of influencing individuals, teams and executives to the level necessary to support delivery of programs within schedule, scope and budget boundaries.

• Able to understand how technical decisions impact the broader business, factories and customers and use these insights to lead the broader organization to optimized outcomes.

• Must be extremely detailed oriented while at the same time able to communicate complex issues in simple, actionable terms at all levels within the organization.

• Must possess a strong balance of technical skills, experience-based judgment and business acumen in all execution and decision-making activities.

• Strong ability to develop, grow and maintain healthy interpersonal relationships with peers, team members, executive leadership, customers and external partners at all times.

• Provide thought leadership and direct engineering support to multiple manufacturing sites in the areas of product, component and supplier expertise.

• Exchange knowledge and information with other Jabil facilities to ensure best practices are both shared and implemented throughout the Jabil organization.

• Guide technical and operational teams towards the successful resolution of complex and/or systemic product, process and material issues through the application of rigorous analytical methods.

• Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines).

FUNCTIONAL RESPONSIBILITIES

• Primary technical interface for manufacturing rack test development efforts from concept through delivery.

• Own driving resolution of all issues regarding test solutions aligned with critical path.

• Reviewer and approver of technical risks, and contingency/mitigation plans.

• Can review and provide input to material plans, test plans, test reports, lessons learned.

• Owns preventative actions so gaps in E2E process or capability are addressed long-term.

• Accountable for managing manufacturing technical and quality excursions through indirect coordination and hands-on engineering analysis as it pertains to your test deliverables.

• Provide technical and product subject matter expertise to the factories and customers.

• Lead highly technical and innovative RFI/RFQ responses supporting new strategic and recurring business opportunities.

KNOWLEDGE REQUIREMENTS

• Strong technical program management skills. Able to lead and direct a broad cross-functional global team.

• Exceptional knowledge and experience regarding product development processes and tools. 

• Experience and deep level of understanding of server, storage, networking and GPGPU and PCIe-based accelerator architectures.

• Working knowledge of OS, driver, firmware and hardware architecture, device interactions and ability to leverage expertise to determine root cause that lead to optimized solutions.

• Deep experience in process development and process improvement.  Able to lead the development of complex processes spanning multiple functions and areas of expertise.

What is the experience needed to be successful in this role?

• BS degree in Electrical/Computer Engineering, Computer Science or related field is required; MS is preferred.

• 8+ years' experience in a software or hardware product development environment with enterprise server, storage or networking products is required.

• Excellent verbal and written communication skills.

• Prior experience directly or indirectly managing engineering and/or development teams.

• Experience managing remote, multi-national and geographically dispersed development teams.

• Domestic and/or international travel, up to 30%, may be required.