United Air Lines, Inc

Senior Manager - Logistics Services Optimization

United Air Lines, Inc$110K — $130K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's or Bachelor's degree in engineering, technology, business administration, or related field, or Project Management Certification
  • 7+ years of related work experience
  • 5+ years managing complex continuous improvement projects
  • Demonstrated successful project delivery in Continuous Improvement
  • Experience with Lean/Six Sigma methodologies
  • Proficient in Microsoft Word, Excel, PowerPoint, Visio, and Project or similar software
  • Strong interpersonal, verbal, and presentation skills

Responsibilities

  • Lead and manage logistics services optimization projects
  • Apply advanced Lean and Six Sigma principles to enhance processes
  • Collaborate with logistics leadership to develop strategy and performance metrics
  • Gather data, analyze, and develop statistically proven improvements
  • Facilitate executive level communications and reporting
  • Organize cross-departmental workshops to identify improvement opportunities
  • Coach and develop team members

Benefits

  • Travel up to 25%
  • Opportunity for professional development
  • Collaborative and dynamic work environment
  • Impactful role in transforming logistics operations
  • Engagement with senior leadership on strategic initiatives
Full Job Description
Description

Job Overview and Responsibilities

This position will lead and manage logistics services optimization projects throughout the entire logistics organization, be it in Warehousing, AOG, BMC or other areas. This position will direct the activities of our warehouse team in support of the logistics initiatives in order to improve warehouse efficiency and accelerate parts movement throughout the enterprise. In this role, the Sr. Mgr - Logistics Services Optimization will work with frontline as well as department management team to implement lean six sigma principles through a common approach. Duties include applying advanced Lean and Six Sigma principles to transformation and process optimization, to deliver process transformation and optimization projects, working closely with business leadership to develop strategy, key performance metrics and measurements. In addition, the Sr Manager will work with functional and cross functional business teams to identify opportunities for improvement, for gathering data, analyzing and developing improvements and innovations that are statistically proven, establishing sustainment plans and preparing presentations to communicate project status. Projects range in duration and complexity from quick analyses lasting two to three weeks to large scale transformative efforts that can last up to 18-months. This Sr. Manager is also in charge of all SME content across the supply chain related to SOPs to assist the Global Learning team in the development of content and the transition in the warehouse to new processes in compliance with the GMM.

  • Lead optimization and business teams to apply advanced Lean principles (Value Stream Mapping, 5S, Standard Work Cellular Flow, Pull Replenishment, Demand and Production smoothing, Mistake Proofing, Total Productive Maintenance, etc.) or advanced Six Sigma principles (DMAIC approach, SIPOC, Process Capability, Root Cause Analysis, Normal and Non-Normal data Statistical Analysis, Failure Modes and Effects Analysis, Design of Experiments, etc.) to transform and optimize processes in the Logistics Services organization (primarily in the Warehouses)
  • Understand strategic impact of problems and proposed solutions
  • Lead and manage a small team of SMEs in charge of all SOPs for the Logistics Services in compliance with the GMM
  • Lead projects /portfolio of projects through gathering data, analyzing, and developing improvements and innovations that are statistically proven, establishing sustainment plans and preparing presentations to communicate project status
  • Work closely with Logistics Services leaders throughout the project life cycle
  • Lead development of end-to-end executive level communications for high level report outs for the MD of Logistics Services, the VP of Supply Chain or higher
  • Lead and organize large, cross-departmental groups through complex and strategic workshops with Logistics Services and its other stakeholders and help identify opportunities for improvement in a data centric fashion
  • Coach and develop a team


Qualifications

What's needed to succeed (Minimum Qualifications):

  • Master's degree, or bachelor's degree in engineering, technology or business administration or related field, or Project Management Certification
  • Minimum 7+ years of related work experience
  • Minimum 5 years' experience managing complex projects related to Continuous Improvement
  • Demonstrated successful project delivery in Continuous Improvement
  • Experience managing multiple large complex projects across multiple functions
  • Experience with Lean/Six Sigma
  • Experience managing and mentoring project management staff
  • Experience presenting, escalating, and providing solutions to senior leadership
  • Strong business acumen and the ability to partner effectively across various disciplines
  • Strong ability to understand complex interplays between operational finance and technical decisions
  • Ability to manage multiple large complex projects across multiple functions
  • Strong interpersonal, verbal and presentation skills
  • Proficiency in Microsoft Word, Excel and PowerPoint, Visio and Project or similar software
  • Travel up to 25%
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position


What will help you propel from the pack (Preferred Qualifications):

  • Advanced degree
  • Lean Six Sigma Black belt certification
  • Airline industry experience a plus
  • Demonstrated successful execution using Lean/Six Sigma, especially in the aviation industry
  • Experience working within SDLC/PMLC and track record of delivery

About United Air Lines, Inc

United Airlines is a major American airline that operates a large domestic and international route network. The company is headquartered in Chicago, Illinois and is a founding member of the Star Alliance, the world's largest airline alliance. United Airlines operates a fleet of over 800 aircraft and serves more than 350 destinations in over 50 countries.
Learn more about United Air Lines, Inc
Size
87,400 employees
Market Cap
$12.4 billion
Industry
Net Income
-$7 billion
Founded
1926
5 Year Trend
-7.6%
Revenue
$15.3 billion
NASDAQ

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