The Home Depot

Senior Manager Learning Strategy - Product & Tech

The Home Depot • $100K — $130K *
Atlanta, GA 30349In-Person
Education, Government & Non-Profit
5 - 7 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • At least 7 years of experience in Training, Development, or Organizational Development.
  • Minimum 3 years embedded in a Technology organization like Product Management or Data Science.
  • Deep understanding of Product-Design-Engineering interactions and AI/ML development cycles.
  • Experience using Generative AI tools for content development and personalized learning.
  • Portfolio demonstrating innovative learning methods such as gamification or immersive simulations.
  • Proven ability in designing cross-discipline learning programs across Product Management, UX, and Data Science.
  • High proficiency in visual storytelling for executive presentations.

Responsibilities

  • Assess learner capabilities and needs by connecting with learners and evaluating key metrics.
  • Develop content area strategies and recommend learning solutions for business partners.
  • Collaborate with design and delivery teams to create effective learning solutions.
  • Create and validate learning plans based on job roles and learner needs.
  • Maintain relationships with business partners to drive decisions and address challenges.

Benefits

  • Opportunity to shape a world-class learning culture.
  • Autonomy to build innovative learning solutions.
  • Working in a collaborative, technology-oriented environment.
  • Exposure to cutting-edge AI and learning technologies.
Full Job Description
Position Purpose:

We are looking for a high-performing strategist to lead the evolution of our technology organization by designing innovative learning solutions to drive real business impact. In this role, you will act as a consultant to our Product, User Design, Engineering and Data Science leaders, identifying critical skill gaps in emerging tech like AI and building the cross-functional frameworks that help our teams build better products. We need a creative "builder" who moves beyond traditional classroom training to create novel, engaging experiences that resonate with a highly technical audience. You must be an expert at navigating a complex corporate environment, possessing the executive presence and visual storytelling skills to gain buy-in for your ideas at the highest levels. This is a highly independent role for a go-getter who can translate a broad vision into a polished, actionable strategy without needing a roadmap provided for them. If you are passionate about the intersection of technology and human performance and want the autonomy to build a world-class learning culture, we want to hear from you.

Key Responsibilities:
  • Determine learner capabilities and learner needs by reviewing job requirements, experiencing the learner's environment, connecting with learners and leaders closest to the role, and evaluating key metrics and connect with business partners to stay current on the needs of the business.
  • Develop strategy for assigned content areas (content area plan) and recommend solutions to business partners that address learner needs to increase associate competence and confidence. Collaborate with other LSMs to ensure assigned content areas are represented. Determine and maintain effectiveness of content areas.
  • Work with learning Design & Development, Technology, and/or Delivery teams to determine the most effective learning solutions for assigned content areas and communicate solutions to business partners
  • Create learning plans for assigned job roles based on learner needs. For assigned job roles, validate content area recommendations from other LSMs. Work closely with learning Execution, Technology, and Delivery team members to ensure execution of learning plans. Determine and maintain effectiveness of learning plans.
  • Collaborate with business partners, keeping them informed, influencing the right decisions for learners, and effectively addressing difficult issues. Demonstrate the courage to say what needs to be said, while maintaining strong relationships. Gain buy-in from stakeholders at multiple levels of the organization


Direct Manager/Direct Reports:
  • This position reports to the Director - Product Management (Community & Learning).
  • This position has 0-4 direct reports.


Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.


Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Preferred Qualifications:

  • At least 7 years prior experience in related field (Training and Development, Leadership & Organizational development, Human Resources)


  • At least 3 years specifically embedded within or supporting a Technology organization (Product Management, UX, Engineering, and Data Science)


  • Deep understanding of the Product-Design-Engineering triad and data science, with specific experience in AI/ML development cycles and Data Science workflows.


  • Proven track record of leveraging Generative AI tools (e.g., LLMs, AI-driven video/audio generation, or automated assessment tools) to accelerate content development and personalize learning journeys at scale


  • Portfolio of work that includes "alternative" learning methods-gamification, cohort-based social learning, or immersive simulations.


  • Demonstrated experience designing cross-discipline learning programs that bridge the gap between Product Management, Experience Design, Engineering, and Data Science (e.g., teaching PMs how to write technical specs for AI/ML features)


  • Experience applying Agile or Design Thinking methodologies to learning-using rapid prototyping, MVP (Minimum Viable Product) launches, and data-driven iteration rather than traditional waterfall instructional design


  • High proficiency in visual storytelling and executive-level slide design; ability to distill complex technical roadmaps into high-impact "Board-ready" presentations.
  • Proven experience in a "zero-to-one" environment; someone who has built a program from scratch with minimal supervision and high ambiguity.


Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Preferred Education:
  • No additional education


Minimum Years of Work Experience:
  • 2


Preferred Years of Work Experience:
  • No additional years of experience


Minimum Leadership Experience:
  • None


Preferred Leadership Experience:
  • None


Certifications:
  • None


Competencies:
  • COLLABORATES: Building partnerships and working collaboratively with others to meet shared objectives
  • COMMUNICATES EFFECTIVELY: Developing and delivering communications that convey a clear understanding of the unique needs of different audiences
  • COURAGE: Stepping up to address difficult issues, saying what needs to be said
  • CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions
  • STRATEGIC MINDSET: Seeing ahead to future possibilities and translating them into breakthrough strategies
  • ORGANIZATIONAL SAVVY: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
  • DECISION QUALITY: Making good and timely decisions that keep the organization moving forward
  • INTERPERSONAL SAVVY: Relating openly and comfortably with diverse groups of people
  • PERSUADES: Using compelling arguments to gain the support and commitment of others
  • BALANCE STAKEHOLDERS: Anticipating and balancing the needs of multiple stakeholders
  • PLANS and ALIGNS: Planning and prioritizing work to meet commitments aligned with organizational goals
  • ACTION ORIENTED: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
  • BUSINESS INSIGHT: Applying knowledge of business and the marketplace to advance the organization's goals

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Retail & Consumer Goods
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ
HD
* Ladders Estimates

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