The role of the DAFgiving Senior Manager - IT Program Management can be based in either Westlake, TX, Austin, TX, or Orlando, FL and reports into the Director of DAFgiving360’s Project Office. The Project Office is responsible for providing Project Portfolio, Program, and Project level governance and oversight to the project portfolio.  This role within the DAFgiving360 Project Office will oversee and implement key strategic initiatives in the capacity of Project Portfolio Management, Portfolio Oversight and Program management.

What you’ll do:

Responsibilities:

• Project Portfolio Management
• Play a supporting role in defining the DAFgiving360 PMO and Digital Solutions team engagement model
• Act as an SME on where projects have interdependencies and where addition alignment is needed
• Act as Program Manager on key business & technology & driven programs to help define engagement models
• Facilitate Portfolio Level Reporting and provide Portfolio Level Roadmap view of in-flight efforts (both technology and business driven)
• Support resource and capacity tracking across in-flight initiatives; partner with the Strategic Planning team to help inform resource availability for newly proposed initiatives
• Contribute to the evolution of Lean Portfolio Management methodologies within DAFgiving360’s business
• Provide input into elevating the monthly Project Office and Project Governance Meetings

• Project Portfolio Oversight
• Provide oversight for DAFgiving360’s Portfolio - Business & Technology
• Oversee Governance & Reporting
• Manage Portfolio-Level Financial Reporting
• Implement and educate Best Practices via Center of Excellence

• Program Management
• Managing Program level strategic initiatives within the DAFgiving360 organization involving both internal and external partners.
• Provide Governance and thought partnership for SMT leaders & respective Business Functions
• Execute, manage and ensure alignment with Strategic Priorities
• Identify, mitigate, and escalate material Risks & Issues
• Provide Stakeholder Management

• Project Management
• Accountable for defining, planning, orchestrating, and delivering business and operational deliverables
• Ensuring end results are of the highest caliber with a clearly articulated scope and quantifiable business benefit
• Directly managing all aspects of the Program and Project life cycle and overseeing all
• May partner with Schwab’s Central Project Management Office (CPMO) resources
• Rigorously manages scope to ensure commitments are achieved within agreed upon time, cost, and quality parameters
• Defining and tracking project milestones while developing, maintaining, and reporting on an overall integrated delivery plan.
• Assessing project health, progress and communicates updates effectively
• Providing support for the enhancement and overall governance of the DAFgiving360’s Project Office
• Providing support for an internal project queue and front door process for all projects, enhancements, and maintenance efforts as well as related reporting
• Being a thought partner and providing feedback and recommendations for enhancing the project process
• Assisting with business process modeling, as needed
• Assisting with the development of project related presentations and proposals

• A successful candidate should possess the following:
• BA/BS degree preferred
• PMP certification
• 10+ years’ experience, preferably in the financial services, donor advised fund and/or non-profit industries.
• Strong project management and methodology skills; experience with iterative development methodologies (Agile, Six Sigma, Rational Unified Process, etc).
• Strong relationship building and partnerships skills; a strong team player with experience leading others both directly and indirectly
• Ability to mobilize and motivate cross-functional teams, set direction and approach, resolve conflict, deliver tough messages with grace.
• An adaptive, self-starter who can make significant progress with minimal direction and has the ability to multi-task and work efficiently to meet tight deadlines.
• Excellent presentation and communications skills, both written and verbal, for audiences at all levels of the company to influence, build consensus and effectively communicate complex information
• Scaled Agile SAFe LPM certification is a strong plus.
• Experience in managing large Agile cross-functional teams & team resources is a strong plus.
• Budget & financial management experience is a strong plus.
• Some product and/or technology delivery experience is a plus.
• Change management experience is a plus.
• Strong PC skills including Excel, Word, PowerPoint, MS Teams, Adobe Acrobat, etc.
• Experience with iKnow/Sharepoint Administration
• Experience with business process modeling tools (Visio, iGraphx, etc).a plus
• Experience with Smartsheet as a project management tool
• Experience with outcomes-based delivery and mapping of work to key results
• Experience with AI tools such as Copilot, AI writer, Copilot facilitator etc.

Hybrid Work at Schwab -

• Employees will have a consistent hybrid schedule, spending four days each week working from one of our corporate offices and one day working from remotely. This blend of in-office and remote work supports teamwork and on-site collaboration while giving employees the ability to spend some time working from home.