Royal Bank of Canada

Senior Manager, Innovation Communications

Royal Bank of Canada$90K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree with 5+ years in communications, marketing, or related roles.
  • Exceptional oral and written communication skills for diverse audiences.
  • Proven multitasking abilities while adhering to high-quality standards and deadlines.
  • Experience with content management systems, website management, and digital platforms.
  • Strong coordination and event management skills.
  • Strategic thinking for aligning communication narratives with organizational goals.
  • Proficiency in Microsoft Office, SharePoint, Confluence, and content management tools.

Responsibilities

  • Plan and execute flagship innovation events for teams across RBC.
  • Develop and manage content about Innovation team projects and initiatives.
  • Maintain accuracy and currency of the RBC Innovation portal and external site.
  • Create comprehensive communication strategies and content calendars.
  • Assist in managing executive communications regarding Innovation initiatives.
  • Promote consistent, high-quality communication across all channels.
  • Collaborate with technical teams to present achievements in engaging formats.

Benefits

  • Opportunity to work with a high-performing and innovative team.
  • Engagement in challenging work with the latest technologies.
  • Ability to see measurable results in a short timeframe.
  • Chance to take on progressively greater responsibilities.
  • Opportunity to build relationships across the organization.
Full Job Description
Job Description

What is the Opportunity?

The Senior Manager, Innovation Communications works in RBC's enterprise Innovation team within Technology & Operations. This team is responsible for taking emerging technologies from discovery to scaled, secure, production-grade capabilities. This role works closely with all Innovation team roles, spanning delivery, engineering, and strategy functions. This position is dedicated to amplifying and communicating the Innovation team's vision, achievements, and emerging technology research to internal and external audiences across a variety of communication platforms and forums. The communications senior manager works closely with product delivery and engineering teams to translate complex innovation initiatives into compelling narratives. The communications senior manager owns the Innovation team's internal and external brand presence, organizes flagship innovation events and maintains open and productive communication across RBC's Innovation Ecosystem, managing all external-facing content including emerging technology research, proof-of-concepts, and education initiatives.

What will you do?
  • Plan, coordinate, and execute innovation events including the Innovation Ecosystem forum for innovation teams across RBC
  • Develop and manage all external-facing content about Innovation team projects, initiatives, emerging technology research, proof-of-concepts, and education programs
  • Manage the RBC Innovation portal on RBCNet and the public external innovation site, ensuring accuracy, currency, and alignment with organizational messaging
  • Develop and maintain comprehensive communication strategies, messaging frameworks, content calendars, and post-event summaries
  • Assist in managing executive communications and stakeholder reporting on Innovation initiatives
  • Champion consistent, high-quality communications across all Innovation channels (internal/external, written/oral)
  • Collaborate with delivery and engineering teams to extract and communicate technical achievements in accessible, engaging formats


What do you need to succeed?

Must-Haves
  • Undergraduate degree coupled with 5+ years of relevant experience in communications, content management, corporate communications, marketing, or related roles
  • Exceptional oral and written communication skills with ability to communicate complex technical concepts to diverse audiences
  • Proven ability to manage multiple communications projects simultaneously while maintaining high-quality standards and meeting firm deadlines
  • Experience with content management systems, website management, and digital publishing platforms
  • Strong coordination and event management capabilities
  • Strategic thinking and ability to develop communication narratives aligned with organizational objectives
  • Proficiency with Microsoft Office, SharePoint, Confluence, and content management tools


Nice-to-Have
  • Familiarity with or past experience on a software delivery team
  • Knowledge of agile software delivery methodologies and terminology
  • Familiarity with computer science, engineering, or architecture disciplines
  • Experience with emerging technology trends (AI, quantum computing, DLT, open-banking, etc.)
  • Background in technical writing or science communication


What's in it for you?

It provides the opportunity to be a part of a high performing experienced team with progressive thinking to deliver trusted advice to help our clients thrive and communities prosper.
  • Opportunities to do challenging work utilizing latest technologies
  • Opportunities to see measurable results in relatively short term
  • Opportunities to take on progressively greater accountabilities
  • Opportunities to building close relationships with counterparts across the bank


Job Skills
Decision Making, Industry Knowledge, Internal Communications, Interpersonal Relationships, Knowledge Organization, Long Term Planning, Multi-Level Communication, Oral Communications, Organizational Communications, Time Management

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-05-22

Application Deadline:

2026-06-30
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

Stay Connected

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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