The OpportunityJoin Adobe as a Senior Manager of Business Operations supporting Infrastructure Engineering, where your leadership will help to shape the strategy and direction for Adobe's global Infrastructure Engineering organization.
In this role, you will serve as a trusted advisor and facilitator to department leaders, partner teams, and internal customers by driving planning, financial rigor, operational excellence, and cross-discipline alignment. You will be expected to collaborate effectively with a large and geographically diverse team, organize key initiatives, manage priorities, and report progress to cognizant stakeholders, all in service of helping Adobe scale and optimize its public and private cloud infrastructure services.
The ideal candidate will possess strong business insight, operational discipline, and the ability to translate technical priorities into clear plans, metrics, and executive-ready insights. A proven history of delivering results on time is essential, as are excellent written and verbal communication skills. You'll be expected to inspire change and motivate others, and will need to understand the big picture while paying attention to details. This is a high-impact role at the intersection of engineering, finance, strategy, and executive leadership.
What You'll Do- Help establish, track, communicate, and drive clear department goals and priorities (objectives and key results)
- Lead quarterly and annual planning efforts (operations reviews, QBRs, partner interlocks)
- Develop and maintain strong partner relationships with internal customer teams while continually striving to understand their needs and empathize with their challenges
- Continue advancing a department-wide transformation from legacy IT to that of a trusted, internal service provider delivering high-quality and value-optimized capabilities
- Regularly evaluate department procedural paradigms to ensure they're aligned with service delivery objectives, internal customer expectations, and sustainability
- Promote a strong culture of operational excellence by influencing improvements to tooling and processes and encouraging transparency and accountability
- Recognize risks / blockers and work aggressively to engage with the right partners to identify solutions or workarounds
- Work closely with program management resources to regularly and proactively communicate needs & requirements, manage delivery expectations, and maintain collaborator alignment
- Provide regular status reports to promote clarity and transparency at various levels within the organization, including among senior leadership
- Continue encouraging a customer-first, result-focused culture of collaboration and open knowledge transfer
What You Need to Succeed- 8+ years in business operations, strategy, finance, consulting, or related roles
- Experience supporting Engineering, Infrastructure, or Technical organizations strongly preferred
- Experience with cloud infrastructure, platform engineering, or large-scale distributed systems environments
- Experience managing budgets and financial planning cycles, including financial modeling and analytical skills
- An ability to operate effectively in fast-paced, highly technical environments
- An eagerness and tenacity to influence others without authority to achieve goals and perform at a high level
- Confidence to tackle the unknown, challenge assertions, mediate disputes, hold collaborators accountable, and manage leadership & customer expectations proactively
- Proficient at breaking down complex problems into manageable, delegable components
- High degree of ownership and bias toward action
- Strong program management and organizational skills
- Exceptional executive communication and storytelling ability
- Comfortable navigating ambiguity and driving clarity
- Business degree or equivalent strategic/financial background
- Experience engaging with VP/SVP-level leaders
- Experience with Agile development: Scrum or other iterative methodologies
Expected Pay Range:Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $150,200 -- $289,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
