This brand new role sits at the intersection of customer experience, technology, storytelling, and influence.
At CVS Health, we're building the most consumer centric health company in the world. As Senior Manager, Influence - Strategy & Activation, you'll bring our CX strategy to life through owning and driving our high impact events like: executive forums, industry roundtables, conferences and invite only experiences that connect real customer stories with technology and innovation.
In this highly visible role, we are looking for someone who want to:
- Partner with teams enterprise-wide to create bold, technology forward CX experiences that influence senior leaders, policymakers, and industry partners
- Turn authentic customer voices into moments that drive trust, credibility, and action
- Partner across Technology, Marketing, Communications, Government Affairs, and Legal in a fastmoving, enterprise wide network
- Own ideas from brainstorm through flawless execution-and see your work make real impact
- Work and thrive in an ever-changing environment
You'll thrive here if you love turning ideas into action, navigating complexity, and creating experiences that matter.
Required Qualifications: - 7+ years expereince in CX, customer advocacy, marketing, or communications; experience leading high-profile events or thought leadership; strong executive storytelling skills; comfort influencing in matrixed environments.
- Proven experience and passion for building events that change people's lives and the ability to travel for scheduled events when needed
Why you'll love it: Enterprise impact. Executive visibility. Creative ownership. Real customer influence.
This role does not support sponsorship
Pay RangeThe typical pay range for this role is:
$82,940.00 - $182,549.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/10/2026
