EXL Service

Senior Manager, Healthcare Solutions Architect

EXL Service$93K — $154K *
US-AnywhereRemote in United States
Healthcare
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of experience in software technology
  • 5+ years in a senior product/platform leadership role
  • Proven track record launching successful enterprise-scale platforms in regulated environments
  • Bachelor’s degree in computer science
  • Preferred: Master’s in computer science or business management, with strong healthcare domain knowledge

Responsibilities

  • Develop designs and architectures aligned with healthcare market strategies
  • Create scalable application and database architectures in cloud and on-prem environments
  • Incorporate AI technologies to enhance productivity and data integration
  • Assess applications for scalability and resolve performance issues
  • Evaluate new application development technologies for implementation
  • Develop proof of concepts for innovative scalable data architectures
  • Recommend enhancements for business processes to improve efficiency

Benefits

  • Dynamic and innovative working environment
  • Collaboration with experienced healthcare consultants from day one
  • Opportunities to learn about various business aspects and improve teamwork skills
  • Mentoring program pairing junior employees with senior professionals
  • Potential for significant personal and professional growth
Full Job Description
JOB DESCRIPTION

As the Software Architect – Healthcare AI & Cloud Solutions, you will be responsible for developing Solution, Application, Performance and Enterprise architectures and designs for solutions that power EXL Health’s digital transformation in the U.S. healthcare market. This role blends product leadership, technology execution, and business alignment to drive enterprise value through large scale, data driven, cloud-first solutions that support payment integrity and data intelligence use cases.

You will be the force behind building modular, intelligent, and scalable platforms that enhance claims accuracy, reduce cost, and unlock new revenue streams.

Location: US Remote

Salary range is expected to be between $93,900 - $154,200 USD + Bonus

Travel: 10%

The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

For more information on benefits and what we offer please visit us athttps://www.exlservice.com/us-careers-and-benefits


JOB RESPONSIBILITIES
  • Develop new designs, architectures, best practices, templates, standards, guidelines, models in direct support of 1 and 5 year payer market strategy and business growth targets.
  • Create application and database architectures for optimal scaling, configurability, compliance and modular re-use in both cloud (Azure and AWS, Databricks, SqlServer) and on-prem (Windows, dotNET) platforms.
  • Incorporate the latest in AI LLM approaches to augment the productivity, quality and efficacy of transactional applications and blending of unstructured data with structured data.
  • Assess existing applications and databases for scalability. Develop solutions for performance bottlenecks and growth.
  • Evaluate new AppDev technologies.
  • Develop various POCs for new applications, services and application components showcasing innovative approaches to scalable data architectures.
  • Evaluate business processes - manual and automated and recommend solutions for improved productivity, quality, flexibility, throughput.
  • Assist in business proposal development and presentation to management and customers.
  • Mentor, train and provide expert assistance to development teams.
  • Production Support - Level 3 as needed.
  • Assist in project planning and AGILE methodology implementation and daily planning and execution activities.
  • Act as the tech voice in executive meetings, cross-functional governance sessions, and client-facing solution presentations.

Technology

  • Programming: Python, Spark, SQL, dotNet, Web, real-time pipeline orchestration. Proficient in at least 2 other languages
  • Data base technologies: Databricks, SqlServer / Oracle / Postgress, columnar, distributed, graph, temporal, document, vector. ORM.HA and DR topologies.
  • ETL/ELT: pipelining tools, data quality.
  • Transactional: Streaming, high volume transactions and concurrency.
  • Document & Workflow Intelligence: OCR, unstructured data parsing, event-driven workflows
  • Analytics & Visualization: Power BI, Tableau, KPI-driven dashboards
  • Security & Compliance: HIPAA, SOC2, PII handling, auditability frameworks
  • DevOps & CI/CD: GitOps, Infrastructure as Code, automated deployment & testing pipelines
  • AI/ML: Familiarity with generative AI, Agentic AI, NLP, prompt engineering, LLM frameworks
  • OS:Windows and Linux
  • Cloud Platforms: Azure (ADF, Databricks, ADLS, Synapse), API architecture, microservices. AWS experience is a plus


JOB QUALIFICATIONS

Required Qualifications

  • 12+ years of experience in software technology
  • 5+ years in a senior product/platform leadership capacity
  • Prior experience launching 2 or more successful long running enterprise-scale platforms in a regulated, data-intensive industry
  • Bachelors in computer science

Preferred Qualifications

  • Masters in computer science and/or business management
  • Strong business and domain acumen in U.S. healthcare systems
  • Strong command over U.S. healthcare payer domainespecially in claims processing, adjudication, and payment integrity
  • Regulatory familiarity: HIPAA, CMS audit requirements, healthcare data interoperability
  • Proven success building platforms that scale across large healthcare client portfolios
  • Experience modernizing legacy systems into modular, API-first, scalable platforms

Professional Qualifications

  • Effective Communicator with executive presence and strong storytelling ability
  • Bias for ownership and accountabilitydrives outcomes, not just deliverables
  • Ability to lead through influence, ambiguity, and complexity
  • Trusted mentor and culture-builder in global team settings

What We Offer

EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions.

From your very first day, you get an opportunity to work closely with highly experienced, world-class Healthcare consultants.

You can expect to learn about many aspects of businesses that our clients engage in. You will also learn effective teamwork and time management skills - key aspects for personal and professional growth.

We provide guidance/ coaching to every employee through our mentoring program where in every junior level employee is assigned a senior level professional as advisors.

Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.

About EXL Service

EXL Service is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company provides services in areas such as finance and accounting, customer service, and healthcare. EXL Service was founded in 1999 and is headquartered in New York, New York.
Learn more about EXL Service
Size
31,000 employees
Industry

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