Applied Materials, Inc

Senior Manager, Global IT Operations

Applied Materials, Inc$171K — $236K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Systems, Computer Science, Engineering, or related field; Master's preferred
  • 10+ years progressive IT experience in global, mission-critical environments
  • Experience supporting semiconductor R&D Labs or cleanrooms
  • Strong background with MES platforms and equipment automation
  • Proven ability to lead global teams and influence stakeholders
  • Excellent communication and cross-functional leadership skills

Responsibilities

  • Lead 24x7 global IT support operations for semiconductor R&D Labs
  • Define and execute the global operating model for Lab IT support
  • Build and manage high-performing global support teams
  • Oversee operational support for R&D Lab IT systems including MES and tool integration
  • Lead IT-OT integration with secure connectivity practices
  • Drive incident, problem, and change management improvements
  • Enforce cybersecurity and data protection in R&D environments

Benefits

  • Comprehensive benefits package
  • Participation in bonus and stock award programs
  • Travel opportunities (10% of the time)
Full Job Description


Job Description

The Senior IT Manager - Global Semiconductor R&D Lab IT Support manager is responsible for providing strategic and operational leadership for IT services supporting Applied Materials' global semiconductor R&D Labs and cleanroom environments. This role leads global teams and vendor partners to ensure secure, reliable, and high-availability Lab IT operations, including MES platforms, equipment automation, and tool integration systems that enable advanced semiconductor R&D.

This position plays a critical role in stabilizing mission-critical Lab systems, scaling global support models, and aligning IT services with R&D priorities, while maintaining strong governance, security, and compliance.

Key Responsibilities
  • Lead global 24x7 IT support operations for semiconductor R&D Labs across multiple regions and time zones
  • Define and execute the global operating model for Lab IT support, including SLAs, KPIs, escalation paths, and support governance
  • Build, mentor, and manage high-performing global support teams and strategic vendor partners
  • Own operational support for R&D Lab IT systems, including:
    • Manufacturing Execution Systems (MES) used in R&D Labs
    • Equipment automation and tool integration platforms
    • Lab applications, data platforms, and metrology systems
  • Provide leadership for IT-OT integration, including secure connectivity between MES, automation systems, and semiconductor Lab tools
  • Drive incident, problem, and change management, including root cause analysis and continuous improvement initiatives
  • Enforce cybersecurity, access governance, and data protection controls in sensitive R&D Lab environments
  • Support new R&D Lab builds, tool onboarding, automation expansion, and technology transitions, aligned with global IT standards


Qualifications / Experience
  • Bachelor's degree in Information Systems, Computer Science, Engineering, or related field (Master's preferred)
  • 10+ years of progressive IT experience, including leadership of global, mission-critical environments
  • Demonstrated experience supporting semiconductor R&D Labs or cleanroom-based environments
  • Strong experience with:
    • MES platforms in semiconductor labs or R&D environments
    • Equipment automation, tool connectivity, and data acquisition systems
    • Metrology and inspection systems
    • IT-OT convergence and secure architectures
  • Proven ability to lead global teams, influence senior stakeholders, and manage vendors
  • Strong communication, decision-making, and cross-functional leadership skills


Key Competencies
  • Global IT Operations & People Leadership
  • Semiconductor R&D Lab IT, MES & Equipment Automation
  • Incident, Problem, and Change Management
  • Security, Risk, and Access Governance
  • Stakeholder & Vendor Management


Success Measures
  • High availability and stability of R&D Lab IT, MES, and automation systems
  • Reduction in Sev-1 / Sev-2 incidents and improved MTTR
  • SLA, KPI, and audit performance across global Lab sites
  • Strong satisfaction from R&D engineers and Lab leadership


Additional Information

Time Type:
Full time

Employee Type:
Assignee / Regular

Travel:
Yes, 10% of the Time

Relocation Eligible:
No

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

About Applied Materials, Inc

Applied Materials specialize in materials engineering solutions. They optimize equipment and fab operations through consulting, spare parts, services, and automation software. They also provide supply chain services from transactional spares through programs, rebuilds, and forecasted parts management. Their products and technologies include semiconductors, displays, roll web coating, solar, and automation software.

**Applied Materials, Inc. Careers**

Join the innovative world of Applied Materials, Inc., a leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our global team is driving innovation and growth in the industries we serve. This is where your expertise can make a true impact.

Work You’ll Do

At Applied Materials, Inc., you will be part of a company that prides itself on fostering a culture of innovation, diversity, and professional growth. As a member of our team, you will lead groundbreaking projects at the intersection of technology, leadership, and engineering excellence. We offer a variety of job opportunities that allow you to explore your potential and push the boundaries of what's possible.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. You will work alongside the brightest minds in the industry, utilizing your skills to contribute to projects that are not only exciting but also crucial for technological advancements. Our leadership is committed to providing you with the guidance and support needed to achieve your career goals.

Career Growth and Opportunities

Whether you are looking for an internship, a full-time position, or leadership roles, Applied Materials, Inc. provides an array of career paths to help you achieve your professional aspirations. Our commitment to career growth is evident through extensive training programs and opportunities for advancement.

Diversity and Inclusion

At Applied Materials, Inc., we believe that diversity fuels innovation. We are dedicated to building a diverse team that reflects the global communities we serve. Our diversity training programs are designed to enhance collaboration and foster an inclusive environment where all employees can thrive.

Benefits and Culture

Our employees enjoy a range of benefits that support both their professional and personal lives. From health and wellness programs to competitive retirement plans, we ensure that our team is taken care of. The culture at Applied Materials, Inc. is built on collaboration, respect, and a commitment to excellence.

Join Our Team

Explore the job opportunities at Applied Materials, Inc. and find the position that matches your skills and passions. We are continuously hiring and looking for individuals who are curious, creative, and ready to drive innovation in a dynamic industry.

Stay Connected

Keep up to date with the latest company news, career tips, and industry insights by joining our network. Engage with us on professional networking platforms and stay ahead in your career journey.

Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a team that’s dedicated to materializing the technologies of tomorrow. Discover the impact you can make at Applied Materials, Inc. and help us shape the future.

SEARCH APPLIED MATERIALS JOBS

--- This page for Applied Materials, Inc. Careers incorporates all the requested elements, maintaining the "Company Content Style" with a focus on innovation, career growth, and the dynamic team environment.
Learn more about Applied Materials, Inc
Size
27,000 employees
Market Cap
$80.7 billion
Industry
Net Income
$3.8 billion
Founded
1967
5 Year Trend
+11.9%
Revenue
$18.2 billion
NASDAQ

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