Work Location:Toronto, Ontario, Canada
Hours:37.5
Line of Business:Compliance
Pay Details:$115,600 - $163,200 CAD
The Senior Manager, Global Quality Assurance Review is responsible for leading risk-based quality assurance review activities across TD's global Compliance program, with a primary focus on wholesale businesses. The role provides independent, evidence-based assessment of the design, execution, and sustainability of compliance controls, supervisory practices, regulatory remediation, and issue management activities across Global Markets, Corporate and Investment Banking, and related wholesale business segments. This position requires deep understanding of wholesale banking products, capital markets activities, trade surveillance, market conduct, sales and trading supervision, regulatory expectations, and internal control frameworks. The successful candidate will bring strong audit or assurance experience, sound judgment, credible challenge, and the ability to engage effectively with senior stakeholders across Compliance, Internal Audit, Risk, Legal, and first-line control functions.
Key Responsibilities- Lead and execute Global Quality Assurance Review engagements across wholesale businesses, including Global Markets, Corporate and Investment Banking, and related regional and product-aligned compliance oversight activities.
- Assess the quality and sustainability of compliance control execution across key wholesale risk areas, including market conduct, trade surveillance, supervisory controls, conflicts of interest, client activity oversight, information barriers, communications surveillance, and regulatory reporting.
- Evaluate whether first-line and second-line processes are designed and operating effectively, supported by appropriate governance, procedures, evidence, monitoring, escalation, and documentation standards.
- Apply audit and assurance methodology to define review scope, develop risk-based testing approaches, evaluate samples, review working papers, and ensure conclusions are accurate, evidence-based, and aligned with internal standards and regulatory expectations.
- Provide credible challenge to Compliance, and issue owners on remediation design, implementation, and sustainability, particularly for regulatory, Internal Audit, self-identified, and high-risk wholesale business findings.
- Support validation of remediation and closure packages by assessing whether corrective actions address root causes, are fully implemented, and can be sustained within day-to-day wholesale business operations.
- Identify thematic risks, control weaknesses, process gaps, and emerging issues across wholesale business and translate observations into practical recommendations that strengthen compliance execution and oversight.
- Prepare concise, executive-ready reporting on QA review results, key themes, risk implications, and recommended actions for senior management, governance forums, and other stakeholders.
- Act as a trusted point of contact during QA engagements, facilitating walkthroughs, stakeholder discussions, evidence requests, issue validation, and alignment on preliminary results.
- Coach and develop team members on wholesale business risks, QA methodology, testing quality, documentation standards, issue articulation, and regulatory interpretation.
- Drive continuous improvement in Global Quality Assurance Review methodology, including more effective use of data, analytics, automation, and practical testing approaches tailored to wholesale business activities.
Qualifications and Experience- Extensive experience in internal audit, quality assurance, compliance testing, regulatory compliance, or risk management within financial services, with strong preference for experience supporting wholesale banking businesses.
- Strong understanding of wholesale banking and capital markets activities, including sales and trading, Global Markets products, corporate and investment banking, transaction lifecycle risks, and associated compliance obligations.
- Knowledge of key compliance risks relevant to securities and wholesale businesses, including market conduct, surveillance, supervisory controls, conflicts management, information barriers, client onboarding, suitability, communications, and regulatory reporting.
- Demonstrated ability to assess design and operating effectiveness of controls, evaluate remediation sustainability, and provide constructive yet independent challenge to senior stakeholders.
- Experience developing audit, QA, or testing plans; documenting evidence-based conclusions; articulating findings; and preparing senior management reporting in a highly regulated environment.
- Strong analytical, risk assessment, and problem-solving skills, with the ability to synthesize complex wholesale business issues into clear, practical, and actionable insights.
- Excellent written and verbal communication skills, including the ability to produce executive-ready materials and engage credibly with Compliance, Internal Audit, Risk, Legal, and first-line control partners.
- Proven leadership, coaching, stakeholder management, and relationship-building capabilities across global teams and matrixed environments.
- Bachelor's degree in Business, Finance, Accounting, Economics, Law, or a related field; professional designation such as CPA, CIA, CAMS, CFA, FRM, or equivalent is an asset.
Core Competencies- Global quality assurance review leadership
- Wholesale business and capital markets acumen
- Regulatory compliance, market conduct, and trade surveillance knowledge
- Risk-based testing and control effectiveness assessment
- Issue validation, remediation sustainability, and root cause assessment
- Credible challenge, sound judgment, and independent thinking
- Executive communication and senior stakeholder influence
- People leadership, coaching, and global collaboration
- Continuous improvement, data analytics, and automation mindset
Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & OnboardingWe will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):Sans Objet
