4-6 years of experience in Fintech/Payments Sales and operations, preferably with vertical SaaS in embedded payments or trades industry exposure.
2 years of people management experience in Sales and/or Operations.
Strong verbal and written communication skills with ability to lead and influence teams without direct authority.
Excellent analytical skills for structuring, analyzing, and synthesizing operational data into actionable insights.
Experience managing vendor/partner relationships, negotiating contracts, and ensuring partner accountability.
Highly organized with a track record of driving projects to completion and maintaining excellent follow-up.
Self-motivated problem solver comfortable in fast-paced, ambiguous environments.
Responsibilities
Own fintech go-to-market (GTM) and business operations, ensuring smooth execution across departments.
Collaborate with Fintech Product and Engineering teams to refine growth product and strategy.
Drive pricing and packaging strategy execution for fintech products.
Manage Fintech Specialist Reps for sales performance related to payments and financial technology offerings.
Oversee Fintech Implementation/Support Reps to enhance activation, support, and retention.
Track KPIs regularly, aligning GTM team goals with departmental objectives.
Lead vendor and partner relationship management, including evaluation, negotiation, and contracting.
Benefits
Impactful, fast-paced startup culture with exciting projects.
Comprehensive health coverage including medical, dental, and vision.
Free lunches provided Monday through Friday.
Health and wellness perks to support employee well-being.
401(k) plan to help secure your financial future.
Clear opportunities for career growth and professional development.
Paid parental leave to support employees and their families.
Full Job Description
Where You'll Work:
Full-time, in-office at our headquarters in Dallas, TX.
You'll be right in the heart of the action, surrounded by a team of passionate, high-energy individuals who thrive in a collaborative, fast-paced environment.
What You'll Do:
Own Fintech GTM and business operations, bridging strategy and day-to-day execution, ensuring smooth, efficient sales, operations, and cross-functional collaboration with stakeholders across departments
Partner and collaborate closely with the Fintech Product and Engineering teams to develop and refine FieldPulse's Growth Product and Business Strategy
Contribute to pricing and packaging strategy and execution for fintech, driving optimal arrangement and monetization
Own GTM Performance
Directly manage Fintech Specialist Reps, owning sales/utilization performance responsible for driving attach and utilization of payments, financing, and future embedded financial technology offerings
Own GTM variable compensation strategy in coordination with HR
Directly manage Fintech Implementation/Support Reps, owning activation, support and retention performance
Track daily/weekly/monthly/quarterly KPIs and manage GTM team attainment of goals laddering to overarching departmental goals
Execute data analyses, process improvement, and goal alignment cross functionally with broader GTM teams (Sales, Implementation, Success, Support)
Partner with Finance to develop forecasts, track actuals, iterate and optimize data driven understanding of our business
Play key role in partner/vendor relationship management and collaboration Evaluate, source, negotiate, and contract with fintech partners, serving as primary relationship POC
What We're Looking For:
At least 4-6 years of experience in Fintech/Payments Sales and operations roles, experience in vertical SaaS with embedded payments and/or exposure to the trades industry is preferred
At least 2 years of people management in Sales and/or Operations
Strong communication and collaboration skills, both written and verbal, with proven ability to lead, persuade, and influence cross functional teams, and external stakeholders including without direct authority
Excellent analytical skills, ability to structure and analyze operations, performance, data and synthesize into actionable insights, and recommendations
Direct experience managing vendor and/or partner relationships, negotiating partner or vendor contracts and driving external partner accountability
Highly organized individual, ability to drive projects to completion and deliver on time, taking pride in excellent follow up and follow through
Highly motivated, self starter, comfortable navigating ambiguity, and solving problems in a fast paced, high growth environment
Why You'll Love Working Here:
Impactful, Fast-Paced Startup Culture: Work on exciting projects that truly move the needle.
Comprehensive Health Coverage: Medical insurance, plus dental & vision benefits to keep you covered.
Lunches Provided Monday-Friday: Delicious meals on us to fuel your day.
Health & Wellness Perks: Memberships to keep you feeling your best.
401(k) Plan: Secure your future while you grow with us.
Clear Path for Growth: Transparent career progression, professional development, and promotion opportunities.
Paid Parental Leave: Support for you and your family when it matters most.
